Manager Project

Resume of Ted S. Anderson

**** *** ***** ******, ********, SC 29902 USA

843-***-**** (home) 843-***-**** (cell)

********.******.********@*****.***

Summary: PMI PMP, Information Technology, Software Development Management, Project Leader, Software Product Management, Software Engineering, Product Specification, Data Communications, Technical Leadership, Project Planning and Scheduling, Customer Interfacing, Large Scale S/W Development Project Experience, Budget Management, Agile Software Development Lifecycle, CMMI, ISO 9001

Education: M.S., Electrical Engineering, Georgia Institute of Technology, 1984

Computer Engineering Certificate, Georgia Institute of Technology, 1983

B.S., Civil Engineering, West Virginia University, 1978

Certifications: PMI PMP Certification (9/2011 Certification #491838)

Experience

11/2011 – present Kontron America – CRMS BU, Columbia, SC

Technical Project Manager

Project Manager responsible for overall schedule on new communications rack mountable server using new Intel Sandy-Bridge processor. Heavy use of Microsoft Project 2010 for managing schedule with out-sourced (China) manufacturing group.

9/2010 – 7/2011 Cisco System – SPVTG, Lawrenceville, GA

Senior Program Manager, Verizon

Program Manager assigned to Verizon FIOS rollout for Cisco Systems’ Video System using IPTV. Responsible for System Software release management. Develop end-to-end project schedule working with Development, Testing and Technical Publications. Responsible for weekly customer interactions gathering feedback on delivery and planning for future system releases.

09/2007 – 09/2010 Beaufort County Council – Beaufort, SC

CIO and Director of Information Technology

CIO and Director for Beaufort County Information Technology department. Responsible for all aspects of the county technology including: Help Desk, Telephones, Data Network, CWDM with Dark Fiber WAN, Servers, GIS, Records Management, PCs, Web Site and Software Applications. I manage day-to-day a total budget greater than $6M USD. Major projects this year include but are not limited to:

• Creation of the Data Recovery Center (DRC).

• Rollout of the new Manatron Tax System.

• Migration of the NorTel Option 81c PBX to a VoIP solution.

• Rollout of Cisco’s Meeting Place Express 2.0 Tele, Video, Web conferencing system.

• Upgrade of the MUNIS financal software solution.

6/02 - 09/07 NCR Corporation

Teradata Division, CRM Group – Raleigh, NC

Engineering Manager I – Oct 2006 – Oct. 2007

As Engineering Manager I, I was responsible for the operational delivery of the Communication and Analysis modules for Teradata Relationship Manager (TRM) Version 6.0. This new version of TRM employees the latest J2EE Web technology stack using the Model View Controler paradigm. This application is part of the Teradata Database suite of enterpirse analystics solutions. My team is composed of 18 software engineers geographically dispersed in four (4) countries.

The TRM Verison 6.0 project was developed using the Agile Software Development Lifecycle Methology. The project was broken up into twenty interations, each interation lasting two weeks.

I was responsible for planning and managing resources to execute the committed engineering development plan. I work closely with other supporting groups which includes: product management, program amangement, system verification and information products.

I am very proficient with MS Project and MS Office products for the purposes of planning, reporting, and presentations to upper management and peers.

Retail Systems Division, Duluth, GA

Director, Platform Software Development – June 2002 – Oct 2006

Responsible for NCR's Retail and Platform S/W Group. My international team is responsible for the retail terminal base S/W platform and two (2) retail checkout applications. My team consists of over 120 engineers and six (6) managers, spread over three (3) continents, Europe, North America and the Philippines. Responsible for L2/L3/L4 support, SCM functions, R&D and testing. On a day-to-day basis manage a budget of $10m USD, which includes contract negotiations and customer interfacing, plus interfacing with Microsoft Corporation. NCR Retail System Division is an OEM System Integrator of Microsoft Embedded Operating Systems.

My group designed, developed and tested client/server applications for the retail food and drug marketplace. This includes sales applications at the terminal level interfacing with the in-store server. I have two (2) groups working on two (2) separate applications, the North American application is written in C/C++ for Windows platforms. My EMEA group uses standard SUN Java for both Linux (Red Hat 7.3/9.0) and Windows (XP, Server 2003) platforms. In addition to the Food and Drug applications, I have another group that is responsible for the Retail Systems Manager (RSM). This application is written in C/C++ and Java for both MSFT Windows and Linux platforms. The RSM application is composed of three (3) components, Local Edition (LE) that executes on the client (terminal), SE (Server Edition) that executes on the in-store server and EE (Enterprise Edition) that executes on the corporate server. The main function of this application is to remotely monitor the health and status of the equipment in the store.

My group uses the NCR Software Development Process as a Software Development Life Cycle which is consider a standard “waterfall” process by SEI standards. My group has attained a CMMI Level 2 certification within a year of my taking over the group.

10/98 - 6/02 Cisco Photonics Italy s.r.l. Monza, Italy

Formerly Pirelli Optical Systems North American (POSNA), Columbia, SC

Senior Project Manager, S/W Development

Cisco Photonics Italy designs, develops and manufactures telecom equipment for the high bandwidth backbone networks for ISP and Telecom carriers. This includes H/W, S/W and F/W for the entire system. I was very familiar with the Network Element and Element Manager S/W required monitoring and provisioning this equipment.

This was an ex-patriot assignment in Monza, Italy (near Milano) as a Senior Project Manager. Reporting to Senior S/W Development Manager, was responsible for end-to-end management of two (2) large scale S/W, F/W and H/W DWDM system releases. This included leading small cross-functional teams of less than 10 people from Product Management, H/W and S/W Development, Production and Supply Line Management. Helped Pirelli adopt Cisco Engineering Practices (Greater Engineering Methodology) as a Software Development Life Cycle methodology including Defect Management, Project status and tracking, Requirements Analysis, Feature Development Decomposition and Verification.

S/W Product Manager

Product manager of S/W for Pirelli DWDM systems. S/W products include NE S/W, Craft Interface device and Element Manager. Responsible for S/W product strategy and definition for systems intended for NA market. Liaison between NA Sales team and NA telecommunications service providers. This involves meeting with NA customers and analyzing and understanding their requirements and relaying this information back to the engineering departments in Columbia, SC and Milan, IT. Also involved in detailed requirements specification documents. Respond in writing to RFI and RFP commercial tenders from NA customers: MCI, Sprint, Global Crossing, Bellsouth OSMINE Certification group. I worked with our customers and potential customers engineering and operations group. My main goal was to ensure that our Element Manager and Network Management offerings would integrate seamlessly using TL1, CMISE, SNMP and CORBA interfaces. One of our integration efforts involved exposing our north bound TL1 interface to Cisco’s Micromuse Network Manager.

9/94 - 10/98 Hitachi Telecom (Hitel) Norcross, GA

Manager, SONET Software Development

Software development manager responsible for a group of 35 software designers. Product responsibilities include the SONET Element Manager and the Graphical Local Craft Terminal for the Hitachi AMN-5192 SONET LTE and LRE network elements.

Provide product, architecture and development leadership to the group. This includes authorship and review of overall architecture and high level design. Review individual feature documents and test plans.

Responsible for producing the ISO-9000 Level 2 and Level 3 software development procedures for the SONET S/W department.

Develop and maintain schedules for the development efforts that are both accurate and reliable.

Determine staffing requirements for the HITEL SONET S/W Development group. This includes the recruitment, interviewing and hiring of the designers for the team.

Vendor (3rd party) issues, responsible for interfacing to key 3rd party vendors in the development of the SONET products for the OC-192 market. This includes pricing, licensing agreements, contract negotiations and scheduling.

Group Manager, OC-192 Element Manager Software Development

Software development manager responsible for a team of eight (8) Element Manager (EM) software designers.

The Hitachi AMN5192 EM is a HP-UX (UNIX) based product that manages Hitachi’s OC-192 SONET Transmission product (LTE and LRE). The EM follows the TMN architecture by using a Q3 interface to the NE. Both the EM and the NE use the OSI GDMO MO(s) for exchange of management information. The majority of this application was written in C++ with the GUI screens written in Java.

Extensive customer interaction, which included: gathering of product requirements, presentation of high-level product architecture and early product demonstrations.

1/90 - 9/94 Bell Northern Research (BNR, a.k.a. NorTel) Norcross, GA

Manager, FITL Services Development:

Architecture, specification, design and development of Network Management and Network Element software. Responsible for a team of eight (8) software designers whose project includes:

FST Bandwidth Management, DS0 and DS1 Subscriber OAM&P, OPS/INE TL1 support for AccessRing, DS1 Transport OAM&P User Interface and FST Performance Monitoring

Led the design and development of the Subscriber OAM&P software for the Fiber in the Riser (FITR) Network Element (OC-3 fiber optic ring).

Member of Scientific Staff:

Hands-on technical leadership of a team of six (6) software engineers designing and developing a TL1 to CMISE message translation application for OPS/INE. This is a HP-UX UNIX application written in C/C++ which receives Operations System (OS) generated TL1 command and converts them to CMISE object messages.

Architecture through development of the OS interface/translation software for NT’s Fiber World Product Line. This includes the TL1 to CMISE OS translation interfaces for OPS/INE, NMA, and ITS (TA201, TA203 and TA1024). The NT OPC (Operations Controller) was responsible for Alarm Management, Performance Management, Timing Management, Protection Management and Test Management.

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