Customer Service Sales
Resume:
RESUME
G.M. Sivaranjani,
W/O H.K.Panchaksharaiah,
NO: #996,4th Main D Block,
2nd Stage,
Rajaji Nagar,
Bangalore-560010.
: **************@*****.**.**
________________________________________
Objective:
To pursue a challenging career in a progressive organization where I can use and enrich my technical and leadership skills and contribute to achieve the goals of the organization.
Present Employment:
Company : BEML Ltd. Bangalore
Designation: Trainee
Job Profile : Testing of Onboard systems of Delhi Metro cars (DMRC).
Educational Profile:
• Studied B.Tech Electronics & Communication Engineering in ALFA college of Engineering & Technology, Allagadda affiliated to JNTU in academic year 2003-2007 with 76.7%.
• Board of Intermediate education in Viswanarayana Junior College, Adoni in academic year 2001-2003 with 85%.
• SSC education in Y.M.K.High School, Adoni in academic year 2000-2001 with 77.6%.
Strength:
• An analytical mind with the ability to think clearly and logically.
• Ability to work accurately and pay attention to details.
• Willingness to learn, innovative, self-Motivated & Hard Working
Technical skills:
Programming Languages : C, C++ (certified by NIIT),
.Net (Certified by System Domain)
Databases : ORACLE-10g
Operating Systems : WINDOWS-XP
Academic Project:
Title : Sales and Inventory Management Systems
Duration : 3 months
Team Size : 5 members
Front end : HTML
Backend : PHP, JavaScript
Description:
Abstract of the project:
This project is aimed at developing a Sales and Inventory Management System (SIMS) for a departmental store. This system can be used to store the details of the inventory, update the inventory based on the sale details, produce receipts for sales, generate sales and inventory reports periodically etc. This is one integrated system that contains both the user component (used by salespersons, sales managers inventory managers etc) and the admin component (used by the administrators for performing admin level functions such as adding new items to the inventory, changing the price of an item etc).
.Net Project:
Title : ONLINE TELECOM CUSTOMER SERVICE SYSTEM
Duration : 3 months
Team Size : 1 member
Front end : HTML
Backend : SQL Server
System Configuration
Hardware Configuration
Processor : Pentium IV
Hard Disk : 40 GB
RAM : 256 MB
Software Configuration
Software : ASP.net
Operating System : Windows 2000 Professional.
Database : SQL server
Web server : IIS
Network : Internet and TCP/IP based Intranet
Synopsis
The project entitled “Online Telecom Customer Service System” helps to accomplish this task of solving and clarifying the customers’ queries. This product facilitates the user to submit online complaints independent of the system. This system has been developed by using ASP .NET technology with SQL server 2000 as backend.
The “Online Telecom Customer Service System” can be used by a Telecom Company to provide online support to its customers. This may include questions about their services or even complaints the customers may have. This system is having three main modules
They are:
Client module
CSR module
Quality Assurance module
PERSONAL DETAILS
FATHERS’ NAME : G.M.SURYA PRAKASH
DATE OF BIRTH : 21.05.1986
LANGUAGES KNOWN : ENGLISH,
HINDI, KANNADA, TELUGU,
Place:
(G.M.SIVARANJANI)
Date:
Contact this candidate