Customer Service Representative
Resume:
Jeremy Brostrom
**** ******* **, ******, **. **263
**************@*****.***
Objective – Customer Service Representative with Goodwill.
Skills Summary
Leadership Development Community Relations Scheduling
Interviewing Store Management Customer Service
Professional Experience
Chick-fil-A
Directed 75 employee staff within a $3.5 million annual sales unit.
Team was chosen out of 1400+ stores within Chick-fil-A to implement innovative design concepts.
Managed scheduling, reported inventory and ordering, involved with interview process.
Trained and developed team members.
o Administered training modules and conducted evaluations for crew.
o Identified and trained management candidates.
Selected for two Grand Opening teams and successfully trained new crew in two week time frame.
Professional Baseball Organizations
Competed with teams on international stage while playing professionally with the Detroit Tigers organization.
Established relationships with community through interaction with a host family, fan sessions, and participation with local school.
Employment History
Natures Landscape Services – Fayetteville, Ga. Lawn Technician, Spring 2011.
Papa Johns – Various Locations, Fayetteville, Ga. Driver, 2003 – present: off and on.
UPS – Peachtree City, Ga. Package Handler, 2010.
Chick-fil-A – Newnan, Ga. Manager, 2005-2010.
Roma Electronics – Newnan, Ga. Security Systems Technician, 2004-2005.
Professional Baseball Organizations – Detroit Tigers, Elmira Pioneers, Pensacola Pelicans. Professional Baseball Player, 2001-2003.
Education
B.B.A. Business Information Systems, 2004. State University of West Georgia, Carrollton, Ga. Activities: University’s Baseball Team.
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