Customer Service Medical

Wilma Alvarez

**** ***** ******* ****** ***** ***11

Telephone: 214-***-****

************@**********.***

Objective-

Seeking a medical position with the opportunity to attain experience in the medical sector to provide excellent service to customers.

Professional

Advanced in ICD-9/CPT coding as well as Medical Terminology

Knowledgeable in HIPAA Laws, HCPCS coding and Medicare/Medicaid

Trained in Patient Confidentiality, MediSoft Software, Health Records Maintenance and Insurance/Claim Submission

Excelling less 1 year in customer service, strong communication skills, verbal and communication

Maintains strict confidentiality with respect to personal identification information

Ability to research and analyze problems and recommending solutions, make decisions and meet deadlines effectively

Competent in maintaining files and simultaneous events cordially

Strong attention to detail with ability to learn quickly

Computer skills; proficient in Microsoft Word and Excel programs

Education

SANFORD-BROWN COLLEGE (SBC), Dallas, TX www.sbdallas.com SBC provides high quality, post-secondary programs of education in Allied Healthcare. Division of Career Education Corporation. Accredited by ABHES and ACICS.

Medical Billing and Coding Program: 900 Clock Hours, including 180 hour externship

Coding and reimbursement systems, data abstracting, health records maintenance, and healthcare computer applications. Coursework includes CPT-4 and ICD-9 Coding Principles, Medical Office Accounting Computerized Billing, Computer Applications, Medical Terminology, Medical Law & Ethics, Anatomy & Physiology.

Experience

Staff Force Personnel:

Warehouse worker 7/2011- PRESENT

Create weekly schedule for staff

Hire for any vacancies for store

Took inventory on store supplies, and update inventory count.

Assist with all complaints, and assist as needed to make sure the flow is steady.

Assist with making food for customers

Externships –Alfonso Ramirez MD Family Practitioner

Chart filing, chart abstraction, scheduling appointments, and translator, verify insurance and claim status verify appointments, answering phone calls, E-scrib for prescriptions, charges for the insurances, patient’s balances, Nextgen software, EHR, EPM

References requested upon

Contact this candidate