Coordinator, Higher Education Administrator

La Shona L. Donica

*** ***** ****** * ************, IN 46151

812-***-**** t ********@*****.***

SUMMARY

· Passionate supporter of lifelong learning with over 15 years experience in higher education

· Seasoned coordinator liaised with education institutions to increase student enrollment by 200% and quadruple course and program offerings in two years

· Rotary Ambassadorial Scholarship recipient to Cape Town, South Africa to serve as a representative for the U.S.A. and full time graduate student at the University of Cape Town

· Rotary Group Study Exchange Team Member to Nova Scotia and Prince Edward Island on a vocational and cultural exchange

· Dedicated student services administrator providing career counseling, program advisement, test proctoring and assessment testing

· Creative problem solver with a proven background of resolving complicated issues with efficient and logical solutions

· Excellent writing, verbal skills and computer skillls

EXPERIENCE

Indiana State University, Terre Haute, IN Aug 1999-Present

Coordinator - Community Learning Center of Lawrence County

· Increased enrollment at the Learning Center by 200% in two years and program and course offerings by 400%

· Write various marketing materials and articles

· Advise and assist students with career exploration, registration, assessments, test proctoring, and technical issues

· Attend professional development opportunities pertaining to adult and distance education

· Partner with community members and Learning Centers to develop programs

· Coordinate efforts with institutions to provide quality service and programming to students

· Technical support for students and instructors using distance education and computer technologies

· Present at workshops and conferences

· Schedule and coordinate semester schedules with education providers

· Create policies and procedures for services and operations

· Connect community members to appropriate resources

University of Cape Town, Cape Town, South Africa Jan 2008–Jan 2009

Rotary International Ambassadorial Scholar

· Delivered presentations to Rotary and other groups regarding US and my South Africa experience

· Participated in Rotary projects and volunteer opportunities

· Served as an ambassador by sharing and obtaining cultural information and knowledge with others

· Became a member of the diverse community, not just a tourist

· Enrolled in graduate courses at University of Cape Town

· Coursework in Travel Writing, Oral History, African Studies and Psychology Narrative, Trauma, Forgiveness

Ivy Tech Community College, Bloomington, IN Dec 1999-Dec 2007

Adjunct Instructor

· Taught Academic Skills Advancement courses in College Orientation and Career Enhancement College Reading Strategies and College Writing Techniques

· Taught students age 19-80+ beginning computer and internet non-credit courses

· Partnered with on campus coordinator to develop non-credit computer courses of need and interest

· Taught using Blackboard Online Course Management System

· Ranked highly in student surveys

Indiana University, Bloomington, IN July 2005-Dec 2005

Discussion Leader X420 Career Course

· Delivered presentations to Junior and Senior Business majors on a variety of topics, including Creative Job Search, Leadership, Dealing with Difficult People, Cover Letter Writing

· Facilitated activities and discussions around the topic

· Created activities and scenarios to use during discussion

· Presented information to groups between 15-60 students

Walt Disney World Co., Lake Buena Vista, FL June 1998-Jan 1999

Centers of Excellence Representative

· Marketed and scheduled special learning activities

· Assisted Cast Members with resource selection and career development

· Provided technical assistance with computer software applications

· Operated database, program manager and a variety of other software programs

· Maintained the Walt Disney World guidelines for Guest Service

· Participated in a variety of Walt Disney World Training opportunities

Eagle Pointe Golf & Tennis Resort, Bloomington, IN March 1997-Oct 1997

Assistant Food & Beverage Manager

· Managed daily operations of main restaurant and five other food outlets

· Scheduled, trained, interviewed, hired and supervised 15-20 employees

· Planned weekly entertainment and monthly special events

· Organized and maintained all department information

Indiana University, Bloomington, IN Dec 1991–Feb 1997

Program & Facilities Coordinator

· Arranged all details pertaining to workshops and guest visits, including accommodations, catering, billing, advertising, materials and equipment

· Scheduled workshops, visits, facilities and presenters

· Conducted educational tours and workshops and trained visitors on new technologies

· Maintained budget information and database

· Designed and operated video conferencing equipment such as Picture Tel and V-Tel

· Managed work-study students and volunteers

EDUCATION

Indiana State University, Terre Haute, IN currently enrolled

Masters of Science Educational Technology

University of Cape Town, Cape Town, South Africa Feb 2008-Nov 2008

Graduate Coursework in African Studies

Indiana University, Bloomington, IN Aug 1985-May 1998

Bachelors of general studies-arts & humanities

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