Manager Customer Service

Jeffrey Snuggs

**** ******* ******

Brooklyn, NY 11235

Home: 718-***-**** Cell: 917-***-****

**********@*****.***

Professional Summary

Twenty plus years of experience in manufacturing and industrial field, covering various commodities, supervising union and non-union workers. Have held the following positions: Production Floor Supervisor, Receiving Manager, Warehouse Manager,

Assistant Production Manager, Assistant Shop Purchaser, and Machine Operator.

Responsibilities also included hiring and training new workers on operational procedures, and safety procedures.

Areas of Expertise

• Supervised scheduling of transportation of materials to and from site location...

• Responsible for quality control and expediting.

• Purchasing office and shop materials and tools.

• Performed quarterly inventory audits.

• Compiled department reports using MS Word, Excel, PowerPoint, and Lawson Data System.

Technical skills: plastic injection molded: vacuumed formed parts, metal, wood, fabrication; cold rolled steel application; bonding application: wiring applications; Drill press operations; welding operations; controlled tool room; managed vendors.

Work History

Reset & Services, Inc. North Carolina 11/08 - Present

Contractor: Refitting and Merchandiser

Customer Service: Respond to Clients and Suppliers Concerns.

-Refitting and converting vacated stores into brand name chains.

-Replacing store shelving with the help of blue prints and pane grams.

Source Interlink Companies, Inc. Bklyn, N Y 12/04 – 01/08

Receiving Manager / Assistant Purchaser 07/06 – 01/08

Production Assistant Night Manager 12/04 – 07/06

-Supervised 55 union and non-union employees in seven departments: Mig Welding; Spot Welding; Powder Coating; Machine Shop; Silk Screening; Sheer; Milling; Die Cutting.

-Initiated purchasing of raw materials for the shop.

-Expedited receiving of raw materials and shipping of finished products.

-Coordinated receiving of materials from vendors as per purchase orders.

-Audit inventory stock.

Belmont Metals Inc New York 06/00 – 07/04

Production Floor Supervisor second shift

-Supervised twenty union employees on the second shift

-Metal Forming; Sheer Department.

-Coordinated the loading of various metal alloys; adjustments.

-Opened and Closed the facility.

Ultimate Displays Inc,. New York 12/95 – 04/00

Production Floor Supervisor 2nd, 3rd shift

-Supervised 20 union and non-union employees in machine and assembly.

-Bonding vacuumed and injected molded parts.

-Point of purchase display.

Education

College of Staten Island BA in Industrial Arts

Certification

-NYC Fire Department Certificates: Compressor # 81826406, Con Cryogen Systems # 8170835, Lean Manufacturing, Warehouse Inventory Control Manager, Wireless Tech,The Basics of Delegation, First Aid CPR, First Aid Basic, Advanced HTML Design Elements, Inventory Management, Introduction to Security in Networked Environmen

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