professional

James V. Buckley

***** ***** ***, ******* **** Hills, IL. 60478

708-***-****

**********@*****.***

MANAGEMENT PROFESSIONAL

Result driven professional with a progressive management career. Visionary leader with a keen understanding of business priorities. Accustomed to working in fast-paced environments with the ability to successfully problem solve in high stress situations. Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff role. Ensure the integrity of restaurant operations through the excellence of customer relations.

CORE LEADERSHIP QUALIFICATIONS

Operations Management Quality Assurance Staff Training & Development

Team Building/ Leadership Customer Relations Computer Technology

Safety Management Strategic Planning Budget Forecasting

PROFESSIONAL EXPERIENCE

Applebee’s, Bradley, IL

Service Manager January 2010 to March 2011

Participate in Menu Planning Committee meetings to collaborate on the development of new standardized menu, contributing to item, pricing and design changes.

Handle weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and small wares.

Attract, retain, and promote new business through proactive community service efforts

McDonald’s Restaurant

Supervisor April 2001 – Present

Southwest Suburbs, IL

1000 W Sauk Trail, South Chicago Heights, IL (2002- Present)

4855 W Sauk Trail, Richton Park, IL (2004- Present)

6002 Monee Rd, Monee, IL (2007- Present)

• Supervised three general managers and 30 shift managers daily

• Managed overall performance of daily operations in multiple areas

• Directed the interviewing, hiring, training, motivation and evaluation of crews.

• Controlled fiscal aspects of business operations to meet financial goals

• Analyzed the quality of food prepared, service standards, and sanitation practices

• Contributed to most recognized profitable and efficient chain, maintaining gross profits

EDUCATION

Trinity Christian College, Palos Heights, IL 1999-2001 Computer Science

Tinley Park High School, Tinley Park, IL 1999

Diploma

Restaurant Management courses at Hamburger University Oak Brook, IL

Diploma

COMPUTER SKILLS

Proficient in Microsoft Office; Word, Excel, PowerPoint, Outlook and Internet

Contact this candidate