Project Manager Insurance

CURRICULUM VITAE

Sandeep S . Nair

BLK #**, **-73 PINE CLOSE, MOUNTBATTEN, 391012, SINGAPORE.

Cell: +65 – 8110 9575 E-mail: *************@*****.***

Systems Analyst

Outstanding Analytical and leadership Skills | Project & Risk Management |

Professional Brief: Dynamic and result-oriented professional offering 10+ years of experience in execution and management of large scale technology projects encompassing solution analysis, planning,design, development, testing, implementation & Service Operation of software projects within IBM Mainframe. Holds a e-PGDBM degree from Symbiosis Institute of Business Management, Pune (India).

PROFILE

Dynamic and accomplished professional with extensive experience in Application Development & Maintenance and IBM Mainframe Technologies.

Well versed with ITIL Practices, CMM & ISO 9000 quality processes.

Technically proficient in Analysis, Design, Development, Implementation, Operation, Testing and Support of Applications for Retail, Banking & Finance and Insurance business

Recognized for consistent achievements in cost-effective systems implementation, operations and its optimization.

A personality with strong business acumen, excellent inter-personal relationship, possessing strong leadership and team building capabilities.

Knowledge of international work cultures by virtue of overseas exposure in the UK and Singapore.

Technical Skills

Domain/Verticals: Retail, Banking, Finance and Insurance.

Programming languages: COBOL, SQL, M204, SAS.

Databases: DB2, VSAM, M204.

Applications/Utilities: CICS, JCL, TSO/ISPF, MQ Series, DFSORT, Syncsort, Endevor, Changeman, Xpediter, Abend-AID, File manager, File-AID, QMF, SPUFI, BMC Manager & Utilities, DB2 Utilities,Control-M, CA7, CA11, OPUA, JMR, SAR.

Communications/ Networks: 3270 Emulation, XCOM, MQ Series, FTP.

Project/Knowledge mgmt Tools & Techniques: Peregrine, ASSYST, BMC Remedy, Sharepoint, VISIO, MS Office.

Techniques & Methodology: Business Analysis, Project Management, System Analysis, Data Modeling, Data Migration, SDLC adopting Waterfall.

Operating Systems: IBM z/OS, IBM MVS/ESA, Microsoft Windows NT/XP/Vista/7, UNIX, DOS.

Employment history

Employer From To Designation Area

Cognizant Technology Solutions Ltd Dec 09 Till date Systems Analyst Design,Implementation, Customizations development, on Mainframe Applications. Leading and managing

Zensar Technologies Ltd. June 03 Dec 09 Sr. Tech Lead Design, Implementation, Customizations development on Mainframe Applications.

Patni Computer Systems Ltd Dec 2000 June 03 Associate Software Engineer Development on mainframe applications.

Career Profile

Systems Analyst, Cognizant Technology Solutions Ltd (Dec 2009 – Till date)

Client - UBS AG (Singapore)

Location - Temasek Boulevard , Singapore.

Team Size - 12

Scope - The project deals with providing end to end solutions for UBS’s operational users based out of the APAC region (Singapore, Hong Kong and Tokyo).

Responsibilities

• Carry out impact analysis and come up with detailed documentation for a given requirement

through till implementation.

• Carry out regression tests for software upgrades ensuring that there is no impact to the existing software and batch processes

• Design Technical solutions for migration from old infrastructure (VSAM) to new infrastructure (DB2) for cost benefits.

Sr. Tech Lead, Zensar Technologies Ltd (April 2005 – Dec 2009)

Client - Marks and Spencer (United Kingdom)

Location - Zensar Technologies Ltd, Pune

Marks and Spencer Plc Stockley Park, London

Team Size - 25

Scope - This project was on Retail Domain dealing with Loyalty and Marketing systems. Zensar was engaged in this project for support. Marks & Spencer has many clients all over India handling variety of business areas. The project was on handling ALL of Loyalty & Marketing business area of M&S.

Responsibilities

• Handling tickets assigned to our queue and providing resolution within the agreed SLA

• Providing on-call support in case of batch failures

• Supervising tickets handled by team members to ensure that these are fixed within the SLA and

providing guidance when required.

• Was responsible to design solutions around prevention of recurring batch failures so as to minimize the cost to client.

• Single point of contact for all client escalations and responsible to provide a satisfactory conclusion.

• Carrying out roles and responsibilities as stand-in project manager in project manager’s absence.

Special Achievements

• Was awarded a spot award in April’ 2007 for the excellent work carried out in handling the ICSS application which was into serious issues some time back thereby gaining the confidence of client

• Was awarded the AD–STAR operational excellence award in Sep’2008 during the annual cultural festival for the contribution and dedication shown throughout the year

• Received Spot Award for the exceptional performance shown on the Customer Data Archive(CDA) project which had high visibility & helped Marks and Spencer immensely in aligning themselves with business and Legal rules.

Team Leader, Zensar Technologies, Ltd (June 2003 – April 2005)

Client - Merrill Lynch (USA)

Location - Zensar Technologies Ltd, Pune.

Team Size - 15

Scope - This project was on Financial Services dealing with Mutual funds. Along with Fujitsu Consulting, Canada, Zensar is engaged in this project for support and maintenance aspects. Merrill Lynch has many clients all over the world handling a variety of applications. Two of the major applications, which form the heart of the Mutual fund processing namely CORE and REPORTING, are handled by the Company and supported by Fujitsu Consulting, Canada. The different stages of Mutual funds processing are covered right from its inception to the redemption of the funds.

Responsibilities

• Analyzing, designing and testing of various programs, which were used in generating the necessary output.

• Documenting all the details pertaining to analysis, design and tests carried out.

• Providing support to the calls on job errors, which includes providing detailed resolution to fix the errors of the similar kind in near future.

Special Achievements

• There was a complicated project on ROA exchanges (Rights of Accumulation), which had a very tough deadline. The requirements were not frozen till the last moment, however due to hard work, dedication and a timely response major delay in delivery was avoided, and millions of dollars of the client were saved. The work was appreciated by the company who in turn awarded a certificate of recognition and a gift check.

• Value addition on job

Other Achievements

• Completed a 2 year Executive - Post Graduate Diploma in business management (e-PGDBM), a corporate program from Symbiosis.

Team Member , Patni Computer Systems, Ltd (June 2002 – June 2003)

Client - General Electric (GE) Financial Assurance, GRID (USA)

Location - TTC, Mahape, Navi Mumbai,

Team Size - 25

Scope - The project mainly dealt with insurance as the domain knowledge and was concerned with Group Insurance. The different types of group insurance handled by the project included Health, LTD, STD, and comprehensive coverage. The GRID system printed reports and maintained the existing source code.

Responsibilities

• Analyzing, designing and testing of various programs, which were used in the generating the necessary output.

• Documenting all the details pertaining to analysis, design and testing carried out.

• Generating ID cards, depending upon client request.

• Providing support on the jobs that move to production and run on a daily basis.

Special Achievements

• Involved in a major project spanning 6 months that was introduced by GE as a Voluntary Dental Project.

• The product leader from GE appreciated the hard work and presented an appreciation letter.

Team Member/Leader , Patni Computer Systems, Ltd (Dec 2000 – June 2002)

Client - General Electric (GE) Financial Assurance, TR-TAJ (USA)

Location - TTC, Mahape, Navi Mumbai,

Team Size - 20

Scope - This was a maintenance project on the insurance domain. The project dealt with different types of insurances like health, life, dental and auto insurance. The project dealt with Auto Insurance. The tasks mainly dealt with modification and preparation of new screens. The language used was CICS with client-supplied software called Common Software used efficiently.

Worked on MSS (Marketing and the Sales System) which was the first system used by a customer to procure an auto Insurance policy.

Responsibilities

• Analyzing, designing, and testing of various screens useful in selling the Auto Insurance policy

• Clearly documenting the changes carried out and sending it to the OSC for confirmation

Special Achievements

• The team was awarded the Team Award for the year 2001-2002 for exceptional work carried out towards meeting customer demands. The team not only delivered quality deliverables, but also met the SLA requirements.

• Awarded certificates and an appreciation letter.

Education & Certifications

B.Sc (Chemistry) , Bombay University, 2000 (74%)

e-PGDBM in General Management from Symbiosis Institue of Business Management, Pune, 2008

MDP (Level 1 ) organized by Zensar Technologies

Personal Particulars

Date of Birth: 21st September 1978.

Languages: English, Hindi, Malayalam, Tamil.

Valid EP until May 2011 from current Employer

Reference: Available on request.

Contact this candidate