QA ANALYST

SASMITA PADHY

Email: ************@*****.**.**

781-***-**** (C) / 469-***-**** (H)

PROFESSIONAL SUMMARY:

• Over5 + years of Software Quality Assurance/Testing experience in Client/Desktop and Web applications.

• Extensive experience in Manual Testing using Test Director and Quality Center.

• Experience in Automated testing using Quick Test Professional (QTP), Load Runner.

• Preparation of Test cases, Test Scripts, Test execution, Defects tracking and reporting.

• Experience in creating Test Plans & Test Strategies (along with lead QA) to ensure system needs are covered.

• Experience in System Testing, Functional Testing, Regression Testing, Integration Testing, Black Box Testing, Performance Testing and User Acceptance Testing.

• Executed SQL Queries to check the integrity of data to perform database testing.

• Knowledge in Analysis of Bug Severity, Bug Tracking System, and Bug Reporting.

• Strong Experience in MS Office (MS Word, MS Access, MS-Excel, MS Power Point and MS Project)

• Experience in complete software development lifecycle (SDLC) of projects, including Requirements, Analysis, Design, Development, Functional testing, Integration and System Testing, Validation, & Maintenance Methods using Waterfall, and Agile models.

• Great team player with excellent interpersonal, written and verbal communication skills.

EDUCATIONAL QUALIFICATION:

Bachelor of Science (Hons),India.

DOEACC(A)Level,(Bachelor of computer application),India.

STATUS: Authorized to work in U.S. (EAD)

SOFTWARE SKILLS:

Automated Testing Tool Quick Test Professional (QTP) , LoadRunner

Defect Reporting Tool Test Director, Quality Center

Scripting Language VB Scripting , C++

Database MS Access, SQL Server 6.5/7.0, Oracle 9i/10g

Operating System Windows 2000/NT/XP/Vista, MS-Dos, and Unix (Solaris)

Language Java , SQL and PL/SQL

Other MS Office 2003 (Word , Excel , Power Point)

PROFESSIONAL EXPERIENCE:

Project #1

Client:SovereignBank,Quincy,MA

New Account Opening

Role:QAAnalyst

Duration:Aug’08-TillDate -

Environment: Quickest Pro 8.2, Quality Center 8.2, C++, java, ASP.NET,HTML, XML, Oracle9i,IIS,LoadRunner,Windows2000/NT.

Sovereign Bancorp, Inc., the parent company of Sovereign Bank, is a financial institution with principal markets in the Northeast United States. Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management, and insurance.

Roles and Responsibilities:

• Involved in all stages of the Rational Unified Process (RUP) methodology

• Analyzed user requirements, attended change request meetings to analyze the document changes.

• Involved in creating and executing test scenarios based on User/ Functional requirements.

• Performed Ad-Hoc testing, end-to-end testing, System testing, Regression testing andFunctional testing.

• Prepared test data for positive and negative test cases

• Develop, maintain and execute Test plans and Test cases for assigned areas.

• Actively involved in test case preparation and evaluation through peer reviews and formal reviews.

• High proficiency in Scheduling and Managing resources and activities in QA Teams and TriageMeetings.

• Conducted Walkthroughs and Review meetings with Business Analysts & Development team.

• Performed Smoke testing in different production and staging environments, prior to UAT Testing.

• Worked with development team to understand assigned modules/new product features for the purpose of developing test cases.

• Implemented and automated regression test scripts based on business requirements using QTP. Enhanced the scripts by adding control and conditional statements using VB script.

• Responsible for Tracking Defects using Quality Center and making sure that the defects are efficiently passed from one bucket to another.

• Maintained Traceability Matrix for latest test results information.

• Generated Reports using Quality Center at the time of execution and releases.

• Used Svn Control to view and upload the documents in order to keep track of each and everyversion.

• Assisted in importing and exporting the Test Cases from Excel to Quality center.

Project #2

Client:T-Mobile,Boston,MA

Role:QAAnalyst

Duration:Oct’07-July’08 -

Environment: Quickest Pro 8.2, Quality Center 8.2, C++, java, ASP.NET,HTML, XML, Oracle9i,IIS,LoadRunner,Windows2000/NT.

T-Mobile offers a variety of products and services that range from Long distance calling services, phones and accessories to Internet service providers, high-speed access and wireless communication and many other services. The project was designed as an interface, billing modules between employees and customers. This has interconnectivity with different modules like Customer service and new connection.

Roles and Responsibilities:

• Analyzed system test requirements, Functionality, developed Test Plans, Test cases, Prepared Test Data and managed them using Test director.

• Involved in Preparing Test plan as per ISO 9000:2000 standard and Guidelines.

• Involved in all stages of the Rapid Application Development (RAD)

methodology.

• Analyzed and developed Business Requirements documentation, which identified the work area definition of the proposed application (developed on .NET Framework) from the user perspective.

• Coordinated with the developer and management to layout the project schedule and deadlines for the testing phase for each content group.

• Wrote and updated test cases to identify problems occurred while accessing the Webpage and also responsible to enter and keep track of them.

• Tested and validated the queries fired from the application.

• Reviewed Use-Cases, Business Rules, Message Rules, Alternate flows and Exception paths.

• Coordinated with different people in Project to keep track of all the bugs and updating the track of the bugs using Quality Center.

• Played key role in performance analysis and tuning of the application under the Responsible for tracking defects using Quality Center and making sure that the defects are efficiently passed from one layer to another sting.

• Extensively used Test case management tool Quality Center to manage and execute test scripts.

• Used GUI, Text, Database checkpoints and synchronization statements extensively to customize the Win Runner scripts. Parameterized the scripts and data and drove them to improve the flexibility of the tests

• Performing Unit Testing, Integration Testing, Database Testing, Regression Testing, System Testing and User Acceptance Testing.

• Worked on the regression automated testing using Quick Test Pro.

• Actively involved and assisted for planning and execution of load simulation testing using Load Runner for various Load varying Scenarios through controller for web-based and client serverapplications.

Project #3

Client: Standard Charted Bank,MA

Project: E-Admin (Web application/Intranet)

Role: QA Analyst

Tools Used: Test Director, Quality Test Pro (QTP)

Duration:March 2007– Aug 2007

Environment: Java , MS-Excel, Oracle 9i, Win xp/2000

This application was design for self-service for employees and managers. E-Admin provides employees the ability to deliver payroll-statement data and direct-deposit information over the Web. Employees are also able to modify their personal information, view and modify their Benefits plans, as well as have access to company’s information.

Roles and Responsibilities:

• Analyzed the project requirements and functional specification documents.

• Involved in reviews of functional specification and test cases with Analyst and Development teams.

• Created Test cases by reviewing the use cases for specific functional requirements by using Test Director.

• Executed Test cases on front-end and back end, maximizing test and validation coverage.

• Created Test scripts by using Quality Test Pro to automate test cases.

• Involved in problem tracking and reporting.

• Responsible for managing the test assets, and test results.

• Updated the Requirements Traceability Matrix.

• Identified software defects and interacted with developers to resolve issues.

• Performed functional testing, system testing, integration testing, regression testing and User Interface testing.

• Prepared status summary reports with details of executed, passed and failed test cases, and reported defects through Test Director.

• Involved in weekly meetings.

Project #4

Client: Cigna,Boston,MA

Project: Clinical Research on Patient History

Role: QA Analyst

Tools Used: Test Director, Quality Test Pro (QTP)

Industry: Healthcare

Duration: July 2006 – Feb 2007

Environment: Test Director 7.6, QTP 6.5, ASP.NET, HTML, Java, MS SQL, Windows XP.

Cigna provides healthcare services to individuals all over the country. It provides quality health, dental, vision, pharmacy and behavioral health coverage for employees and their families. This Medical billing application involves the details about the patient demographics and health history.

Roles and Responsibilities Included:

• Involved in the design, analysis and testing of the application.

• Involved in designing test automation strategies, creating test scenarios, test harnesses, test plans and performed inspection of the test scripts.

• Used Test Director to execute the test plan, track execution against the plan during testing and manage defects from inception to resolution.

• Involved in the black-box testing of the Healthcare application and identified the different test cases for regression testing.

• Involved in creating test logs and Test Summary reports using Test Director and send them to developers.

• Tested the data stored in the database is correct with the help of SQL queries.

• Interacted and worked with the development team to solve the problems encountered in the test scenario run.

• Coordinated the testing efforts and the allocation of resources to different modules to speed up the process of execution.

• Documented and communicated test results.

Project # 5

Client: Synergy Inc, Delhi, India

Role: QA Analyst

Duration: Feb 2004– Jan 2005

Environment: Windows, UNIX.

Working as QA Analyst to test application developed for various Health Care products offered by Synergy. The fundamental goal of the project was to enhance the entire insight product line to be more robust in the current global market segments. I was responsible for manual testing. Was a member of User Acceptance Testing. Involved in various meeting with management on QA.

Roles and Responsibilities:

• Created the detailed test plan and test cases from the business requirements documents and meetings.

• Involved in manual testing of test cases.

• Wrote various test cases and test scripts.

• Member of the User acceptance Testing Team and worked with the perspective of the user.

• Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integrity Testing.

• Conducted Unit Testing, Integration Testing and System Testing.

• Participate in weekly meeting with the management team and walkthroughs.

• Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance testing.

• Involved in maintaining Test Matrix.

• Maintain Defect Log which gives a clear indication of quality and stability of product.

• Test applications both in QA and Production environment.

• Maintain Test Matrix and Project Matrix, to keep track of the Project Status.

• Perform detailed Acceptance checklist.

Project # 6

Client: ION MAX, India

Role: QA tester

Duration: Aug2003- Jan 2004

Tools: Win Runner, Load Runner, Test Director.

IOM MAX is an email marketing system that aims to deepen the connection between brands and their customers by deploying state-of-the-art and cutting-edge digital marketing techniques. Worked as a QA Tester and was responsible for Designing and executing Test cases, used Automation tools like win runner and load Runner as required and used Test Director to Investigate bugs and interact with developers or resolve technical issues.

Roles and Responsibilities:

• Contributed significantly towards designing and executing test cases and summarizing test results.

• Involved in quality assurance phase planning, coordination and implementation of QA strategy for overall project.

• Involved in writing and implementation of the test plan.

• Used Win runner to perform regression testing.

• Investigated bugs using Test Director and interacted with developers to resolve technical issues.

• Made the test plan for doing the web testing under Load by generating several Users in Load Runner.

• Maintain Test Matrix and Project Matrix, to keep track of the Project Status.

• Participate in various meetings and discussed Enhancement. Developed user scripts using Load Runner to simulate client activities.

• Performed Quality Analysis on problem reports against software and the production system in order to confirm that problems truly exists and can be recreated for testing

• Developed Requirements Tractability Matrix (RTM) to track requirements during the QA Testing Phase.

• Using Load Runner analyzed the response times of the business transactions under load.

Project # 7

Client: JK Industries Ltd., India

Project: Payroll and Inventory system

Duration: Feb 03- July 03

Role: QA Tester

Environment: Visual Basic 6.0, Asp.net, SQL Server6.0, SQL Loader, Load Runner, Test Director

The Application was designed and developed to create monthly, quarterly and yearly financial and accounting statements, payrolls inventory. It is a payroll and also inventory reporting system. The system keeps track of the details of employees, the projects they have worked on and the role they performed and their current status and financial statements.

Roles and Responsibilities:

• Developed the Standard Documentation for the Test Plans and Test Summary Sheets

• Authored Test Plans and Test Specifications

• Developed and Executed Test Cases in Virtual User Generator

• Used Test Director to indicate the progress of automated testing during weekly status updates to the project manager

• Prepared Test Matrix and Test Procedures for the different modules of the application.

• Installed, maintained and used Testing software’s

• Set up the test environment and created the Test data

• Performed Integration and Stress Tested using Controller

• Modified test scripts to accommodate GUI changes in the new versions of the product

• Created bug reports, verified bug fixes, logged bugs into Bug Tracking System

• Generated reports using the Analysis in Load Runner.

• Communicated with developers and management to ensure delivery of a Quality product on time

Project # 8

Client: Virtusa (India) Ltd., Hyderabad

Tools: Manual Testing, PR Tool.

Duration: July 02-Jan03

Environment: Java 1.4, JDBC, HTML, Oracle8.0, Windows 2000

Banking Information System is a package developed for Maheswari Bank. The Project required the complete System Analysis, Design, Coding and Implementation of the complete system. This package is developed to handle various transactions involved in the banking system. This system involves generation of Master record for new Account holder, updating of Database depending on the type of transaction involved. This project effectively handles withdrawals, deposits and closing of accounts. Credit On-line Information System deals with creation of employee details of the organization with options to add, modify, delete inquiry transaction and browse the employee records.

Roles and Responsibilities:

• Understanding the Business functionality of the system.

• Testing the functionality of all the components.

• Preparing the test cases based on the application design.

• Conducting system testing, GUI testing and regression testing.

Project # 9

Client: ABN AMRO Bank, India

Role: Jr Test Engineer

Duration: July 2001 – June2002

Environment: Java, HTML, Oracle 8, MS-Word, Ms-Excel, Windows 98 SE, Windows 2000

Description:

The ABN Amro customer access system is Web-based application, which allows customer to view transactions and maintain their account online. Customers can access the account using this application through internet, transfer the funds between different accounts and check their balances.

Roles and Responsibilities :

• Involved in identifying test scenarios

• Involved in preparation and review of test cases

• Performed Manual Testing

• Involved in functional, system, regression testing

• Defect Tracking and Bug Reporting

• Analyzing Test Results and creating the Reports

• Involved in Verification Testing, Positive and Negative Testing, Boundary Testing

• Prepared Test Sum

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