Business Analyst

Nandan Dasgupta

*** ******* *******, ********* ****** 102, Minnetonka, MN 55305.

T:- 763-***-****; C:- 763-***-****; email: ********.******@*****.***

Nandan is experienced with agile project life-cycles and incremental and iterative processes. Have proven expertise and achievement in IT support, business operations, portal project management and technical writing, including team leadership to identify requirements, recommend and create solutions for successful information architecture transitions.

IT Development. Over twenty three years in Business Analysis, Process Engineering, Application and Systems Architecture, and designing, and implementing information solutions facilitating corporate growth in the Service Agency, Airline, Banking, Mortgage, Manufacturing, Healthcare, Retail, and Education industries.

Methodologies. Experienced in the use of agile practices, including Lean, RUP. Have attended course in Scrum. Practical knowledge of ITIL, Six Sigma.

Business Analysis and Communication.

• Proven ability to bridge technology and business goals to provide productive solutions

• Excellent communicator with an emphasis on building strong client relationships and capable of making professional presentations

• Successfully analyzes an organization’s critical requirements, identify potential opportunities, and develop innovative solutions

Leadership. Demonstrated success leading, coaching and mentoring cross-functional teams with diverse technical backgrounds.

Training. Performed SME which includes Classroom Training, and Mentoring Projects.

Presentations and Papers. Produced numerous publications in technical and project management journals and delivered numerous Presentations at several conferences.

METHODOLOGIES

• ABC Flowcharting, Structured System Analysis and Design, Method/1, SUMMIT, Waterfall, Spiral

• Rational Unified Process

• PMBOK

• J2EE Design Patterns, Architecture Patterns, SOA

• ITIL

• Six Sigma

• Agile (Lean, Scrum)

TECHNICAL SKILLS

• IBM Rational Products (RequisitePro, Rose, ClearCase, Clear Quest)

• Microsoft Office Programs

• Visio

• Microsoft Project

• ProVision

• Together/J

• Websphere, Weblogic, Java, Javascript, HTML

• C#, Web Services

• CVS

• Sharepoint

Work Experience

Department of Public Safety (State of MN), St Paul (MN) September, 2009 – November, 2009

Business Analyst

Building the RFP for new Motor Vehicle System.

Worked on requirements study in the following business areas for a Package Selection.

• Build the As-Is module for Driver License

o Documenting the high level requirements in the existing System

o Documenting the process flow (Activity Diagrams)

• Build the As-Is module for Registration

o Documenting the high level requirements in the existing System

o Documenting the process flow (Activity Diagrams)

Capella University, Minneapolis (MN) November, 2008 – December, 2008

Business Analyst

Capella University is an online University.

• Worked as a Business Analyst

 Analysing and Documenting Functional Requirements through Use cases

Target, Minneapolis (MN) June, 2008 – September, 2008

Business Analyst/ Technical Architect

Target is developing in-house Pharmacy system to support its Pharmacy business. (Pharmacy Application is .NET based.). So they built an online system to manage Retail Pharmaceutical transactions. The system was written in C# / ASP.Net with SQL Server on the back end.

• Worked as a Business Analyst

 Analysing and Documenting Business Requirements

 Analysing and Documenting Business Non-Functional Requirements

 Designing and Drafting Master Test Plan

Wells Fargo, Minneapolis (MN) January, 2004 – January, 2008 E-business Systems Consultant/ Sr. Business Analyst

Worked as Sr. Business Analyst/ Analysis/ Designer for web portal projects.

Business – Retail Sales Mortgage, Institutional Lending.

Wells Fargo is a leading Financial Institution in USA.

Developed and managed projects by interfacing with business in defining projects requirements, defined the process, executed architecture layout, laid out the schedule for realizing business objectives, and delivered solutions to business.

1. Acted as a Business Analyst

a. Executed high level of interaction among various business units

b. Documented Functional Requirements as Use cases, User stories

c. Documented Technical Requirements as Supplementary Specifications

d. Worked in Data Conversion, and Data Mapping

e. Played a major role in integration of project of associated business units

f. Performed Risk Analysis

2. Acted as a Business Process Analyst and Process Engineer

a. Created Roadmaps of different business functionality

3. Acted as an Architect

a. Drafted Conceptual Architecture of Projects/ Assignments

b. Drafted Logical Architecture of Projects/ Assignments

c. Implemented SOA in applications using Web Services

d. Drafted “Architectural View” – 4 + 1 View of Applications

4. Acted as an Analyst and a Designer

a. Analyse the requirements

b. Used OOD methods to implement the requirements

c. Used J2EE Design Patterns

d. Used UML (Class Diagrams, Interaction Diagrams)

e. Build Object Model, Data Mapping

f. Implemented the Domain Model (which contains Business Objects {Domain Object} and Relationship between them)

5. Acted as a champion of Methodology

a. RUP, Agile (Scrum, Lean)

b. Presented customized version of RUP (Methodology and List of Deliverables) for a project and for project team members;

c. Provided training/ mentoring on various RUP disciplines, Performed SME which includes Classroom Training, Mentoring Projects in using ReqPro and linking Requirements to Testing

d. Performed SME which includes Classroom Training, Mentoring Projects in drafting UML models using Rose

6. Others

a. Drafted Use cases, Use case Realizations, Software Architecture Document, UML Models (Analysis Models, Design Models), Mapping Document, Iteration Plan, Site Map, Use case Storyboard (Wireframe)

b. Provided project leadership to four to ten people in system development, including budget control, production timetable, status reporting, client/ project team coordination, and quality assurance

c. Developed and executed technical project plans for simultaneous client efforts

Projects:

1. Reverse Mortgage Project

2. Include specific control requirements for file transmission protocols utilized for data transmission. This project will correct the internal audit report, Sarbanes-Oxley compliance and OOC guidance letters to ensure compliance with transmission of restricted and confidential data for the Enterprise.

3. IL ONLINE and CORE Alignment

4. Non Agency Conduit

5. Purchase Advice

6. Apptaker on the Web (Distributed Retail on the Web)

7. Mandatory Commitments

Blue Cross Blue Shield of Minnesota, Eagan (MN) May, 2001 – January, 2004

Methods Technologist/ Process Engineer/ Sr. Business Analyst/ Architect

Blue Cross Blue Shield of Minnesota is a leading Healthcare Provider.

Established strategic and tactical Information Technology Infrastructure for the company. Defined strategies and objectives for Data warehousing projects, Application Development projects, and Deploying Solution tasks across environments. Improved efficiency, productivity through process improvement.

1. Developed Process:

 Object Oriented Data Process (worked with DataWarehouse group)

 BCBSMN Implementation Process (worked with PMO and Operations group)

 Scoped with ITIL guidelines

 Change Management

 Incident Management

 Problem Management

 Managed PMO organization, responsible for procedure development and deployment, compliance, and management reporting

 Mentored team members on project management expectations, deliverables, and roles / responsibilities, resulting in better teamwork

 BCBSMN RUP Project Guide (RUP Project Roadmap):

2. Developed BCBSMN templates to facilitate projects in having better communications within it members and with other associated departments

3. Drafted Presentation Slides and facilitating presentations/ training sessions

4. Worked in E Business Projects, HIPAA Projects (270, 271)

 Worked as a Business Analyst

 Drafted Use cases, Drafted UML models, Used J2EE and IBM Websphere

 Involved in tracing the requirements during Implementation (traceability matrix)

5. Performed SME, Classroom Training and Mentoring Projects

 Using Use cases, other BCBSMN RUP Artifacts, and other BCBSMN Artifacts, Using RUP practices, Using ReqPro, Drafting UML models using Rose

6. Coordinated Application Development Standards group in BCBSMN

Duval County School Board, Jacksonville (FL) March 2001

Business Analyst

Worked as a Business Analyst in gathering high level user requirements, and documenting using Use cases in RequisitePro.

Definity Health, Minneapolis (MN) November, 2000 – February, 2001

(Managing Health Care)

Business Analyst

Definity Health is a healthcare administrator. Definity Health’s objective is to help an employer to govern employee benefit plans.

• Worked as a Business Analyst in Project Initiation, and defining Requirements for a new version of “Customer Service” module (E Business Project)

 Prepared Project Plan

 Documented Functional Requirements through Use cases

 Documented User Interface Requirements through Use Case Storyboard

Northwest Airlines Corporation, Eagan (MN) December, 1999 – August, 2000

(Fourth Largest Airline of the Nation)

Senior Business Information Service Specialist

Worked as Sr. Business Analyst

Manage projects by restructuring existing applications so that business accrues better monetary and operations benefits. Followed NWA methodology STEP.

 Prepared the Project Initiation document, Estimation, Cost Analysis and Payback report

 Prepared Project Plan

 Involved in writing Metrics

 Prepared the Requirements, Detail Design, and Test Plan Document

• Worked as a Business Analyst in the Project Initiation and Requirements Stage of implementing a New Contract Entry System and Payment System for their Japan Operation

• Worked as a Business Analyst for enhancing the features of existing Proration System to address many of today’s widely varying market requirements

PricewaterhouseCoopers LLP, Minneapolis (MN) June, 1999 – November, 1999

Manage clients providing business mapping, process definition, and providing solution. Followed SUMMIT Methodology (As-is, To-be).

a. **Assigned

ABC Bus Company, Faribault (MN) June, 1999 – September, 1999

(Distributor of VanHool buses in USA)

Senior Business Analyst/ Project Manager/ Process Engineer

• Worked on requirements study in the following business areas for a Package Selection (for a new Integrated Business Application System) of ABC Bus Company

 Inventory Aspects

 Leasing Aspects

 Cost Accounting

 Provided a process flow on their current practice

 Gathered Requirements for Package Selection for a new Integrated System

 Provided a process flow for the new system

b.

• Participated in PwC in house Data Warehousing Practice

• Prepared proposals for major clients for PwC e-Commerce Practice

Target, Minneapolis (MN) December, 1997 – March, 1999

(Leading Retailer in USA)

Senior Systems Analyst

Involved in projects providing business mapping, development of source, and defining process.

• Served as conversion team lead, developing a large portion of the most complex areas of

Conversion

System: Mervyn’s California system to Target system

Details:

1. Designed conversion and audit programs

a. Wrote the requirement documents

b. Analyzed and designed on the requirements

2. Crafted out the major data mapping s

• Tested on old Legacy System for its “Year 2000” Compliance

(Tools used ‘HOUR GLASS’. ‘AGER 2000’)

Technology Information and Education System (TIES), Roseville (MN)

July, 1997 – September, 1997

(Custodian of data for majority of school districts in the state of Minnesota)

Senior Systems Analyst

• Designed and Developed a Period Attendance Recording System – Scan daily Students Attendance, Recording the information in Scheduling Rosters, and finally producing Batch Reports

First Health, Salt Lake City (UT) June, 1995 – June, 1997

( Healthcare Provider)

Senior Systems Analyst

• Involved as a Lead of team of four people in the development of a new house Insurance/ Health Care System

• Involved in conversion of Provider Information and its associated information (Addresses, Tax, Licensure, …) from the existing system to the new system

• Involved in conversion of Pre-Certification Information of old claims from the existing system to the new system

• Involved in user testing of the functionalities specially in General Documentation Reports

• Involved in Loading Eligibility Information for External Vendors

Mid America Mutual Life Insurance Company, Roseville (MN)

March, 1995 – May, 1995

( Healthcare Provider)

Systems Analyst

Dragoco, Totowa (NJ) September, 1994 – February, 1995

(Manufacturer of Flavors and Fragrances)

Analyst

Ceska Spotilena Bank (CZECH Republic) November, 1993 – August, 1994

Project Site: Slough (UK)

Systems Analyst

Involved in customization of a Banking Platform (OCTAGON) for the client (Ceska Spotilena Bank – CZECH Republic)

• Worked as Analyst and Developer in the development of Transaction Authorization Module

• Worked as Developer in the development of Instructions/ Standing Order Module

• Worked as Analyst in the development of Payment Interfaces Module

• Worked as Developer in Rework Activities (Fixing existing problem tracked by test Teams in various modules, and end-day offline processing)

Al Mashreq Bank (previously Bank Of Oman Limited), Dubai (UAE) January, 1988 – August, 1993

Project Leader/ Senior Systems Analyst

• Performed the role of Project Leader in the Design, Data Modeling, Development, Testing, and Implementation of an in-house developed Treasury and Investment System for the Bank

• Team size – consists of four people

• Treasury and Investment Functions cover areas like Foreign Exchange Deals, Money Market Deals, Trading (Sticks, Shares), Exercising Options, Futures Trading

• Senior Systems Analyst

Business:-

Retail Banking Group supervises the activity of all the local and overseas branches of the bank.

(Worked as a Senior analyst in the development of a Loan Module)

Tata Iron and Steel Company Limited, Jamshedpur (India) December, 1984 – January, 1988

Programmer/ Programmer Analyst

Presentations

1. Lifting the Veil; The relationship between Budgeting and Iterative Development: The Value of Corporate Control

• Twin Cities Software Process Improvement Network (http://twin-spin.cs.umn.edu/index.php)

2. Usage of Patterns, RUP – J2EE Design, and RUP Implementation Build

• TCJUG

(http://www.intertech-inc.com/Resource/JavaUserGroup.aspx)

3. Requirements Management with Tools – A panel presentation

Corporate Effort - Involved in Panel Discussion organized by TCBAC (Twin Cities Business Analyst Community) - Subject "RequisitePro" - March 30 - TCBAC ( www.tcbac.org)

4. Unify Architecture with Methodology: Getting Precise, Getting Ready, Getting Real

• IBM Rational User Conference 2005, Las Vegas

5. Data Development using RUP - TCOUG (www.tcoug.org)

6. RUP Implementation (Build) and Design Patterns - OTUG (www.otug.org)

7. Data Development using RUP - TC-RUG (www.tcrug.org)

8. Testing in a RUP Environment - TCQAA (www.tcqaa.org)

9. Better Requirements Management Through Use Cases - TC-RUG (www.tcrug.org)

Papers/ Articles

1. Six Sigma as an Enabler for Quality; Resources and Aspects of RUP Methodology - http://www.sixsigmazone.com/articles/

2. Published article in ISSIG REVIEW -- Project Management Institute – Information Systems Specific Interest Group (www.pmi-issig.org) Vol. X No. 2 – Six Sigma as an Enabler for Quality; Resources and Aspects of RUP Methodology - http://www.pmi-issig.org/Documents/ISSIGReview/tabid/219/DMXModule/734/Command/Core_Download/Default.aspx?EntryId=59

3. SOA with Six Sigma Methodology: A Process for E-business Development – http://www.soainstitute.org/white-papers/all-white-papers.html

4. Estimating &Budgeting for SOA Projects the Iterative & Incremental Way: An example of the Lean principle pattern (SOA World Magazine - February 2008 --- www.soa.sys-con.com)

Professional Membership

Member of PMI Member of Rational User Group

Education

B.Sc. (Engineering) - Electrical Engineering

(Regional Engineering College Kurukshetra (Now: National Institute of Technology Kurukshetra)/ Kurukshetra University, India)

Diploma in French Language (Kurukshetra University, India)

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