Sr. Programmer System Analyst - Mainframe, SAS

MARINA BEREJNOVA

**** **** **** ****** *** *-B 718-***-****

Brooklyn, NY 11229 212-***-****

*******@*****.***

SUMMARY

Self-motivated, analytical and detail oriented Sr. System Analyst with years of experience in large-scale Commercial Data Processing. Experienced in full project life cycle for various Customer Related business applications within scale of IBM mainframe and client / server approach environments. Positive team contributor able to diagnose, analyze and resolve issues in a timely manner. Adept at troubleshooting and presenting concepts in easy to understand format. Excellent presentation and interpersonal communication skills. Other areas of expertise:

• Time Management

• Customer Service Oriented

• Organizational Skills

• Quality Oriented

• Design and Specifications

• Software Design/Development

• System Functionality

• System Implementation

PROFESSIONAL EXPERIENCE

NEW YORK CITY TRANSIT AUTHORITY , New York, NY 1997 - 2010

NYCTA is a public authority in the US state of New York. Part of the Metropolitan Transportation Authority, the busiest and the largest transit system in North America, serving approximately 7 million trips daily.

Programmer Analyst

Technically led, managed, and successfully implemented multiple projects and enhancements including the Automated Fare Collection System and Passenger Revenue Audit System These are on-line and batch systems that tracks all the sales and usage of the Metro Card; metro booth clerk ledger account and activities including sales, remittance, transfer of metro cards and cash change balances, System posting

dates and balances. Was involved in design front-end and back-end including all aspects of the development in the mainframe platform from system analysis, debugging to the system implementation to production. All the steps are involved business and financial approach.

Participated from large-scale to small projects.

Passenger Revenue Audit System – Responsible daily interact with managers, customers, QA, operation system and scheduling support staff, other IT staff and team members, monitoring Nightly Cycle Job Performance and on-line System proper function requirements, status reporting, data quality flow, handle any production, development and implementation issues including analyzes, solution and prevention, oversight and complete work on System project or assignment, provide requested information and documentation, quick job or ad-hoc queries or reports, assist in analyzing business process, user and system requirements.

• Provided business analysis of user requirements and programming expertise.

• Developed business relationships and integrated activities with other IT groups to ensure successful implementation and support efforts.

• Documented functional designs, technical designs, detailed implementation plans.

• Analyzed, coded, tested, debugged, implemented, and maintained programs and subroutines.

• Made recommendation to improve performance of systems within formulating and defining application scope and objectives.

• Worked closely with business units to develop and implement online and batch business applications using Cobol and CICS, SAS with data stored in DB2 database and VSAM files.

• Evaluated work quality related to functionality, reliability, and supportability.

• Contributed to project planning, coordination, and execution

• Reviewed and documented programming code to ensure quality, functionality, and standardized code and logic were produced.

• Performed and reviewed unit and system testing.

• Recommended the most efficient and cost effective solutions to develop system specifications and procedures.

• Developed processes to monitor the systems and enhanced existing daily Customer Service Online and Batch processes.

• Provided extensive technical support.

• Constructed SQL ad-hoc queries and reports based on customers’ requests.

• Prepared the Disaster Recovery procedure plan, implemented and successfully completed procedure.

TECHNICAL SKILLS

O/S Systems: OS/390 – OS/MVS/XA, Windows XP/Vista/7

Programming Languages: COBOL, CICS, JCL, SAS, SQL

Database Experience: DB2, Access

Software Tools: TSO/ISPF, IBM Debug, DB2/SPUFI/QMF, IBM UTILITIES, VSAM, CICS /MVS, CHANGEMANAGMENT, FILEAID, XPEDITER, INTERTEST, Fault Analyzer, GTB, CEDF, ABENDAID, Sync Sort, IDCAMS, Platinum Explain, FTP

STROBE, Microsoft (MS) Office Suite (Word, Excel, Access, Power Point), MS PROJECT, VISIO.

EDUCATION

BS, MS of Food Science and Technology

Almaty Technological University, Almaty Kazakhstan

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