Jessica Key
***** ****** *** ****, **** Worth, Texas 76108
Cell: 817-***-**** ***************@*****.***
PROFILE
Highly organized individual who works well under pressure. Ability to take charge, plan and implement to the smallest detail. Skilled in working with a wide range of individuals. In-depth background in customer satisfaction and customer retention.
EDUCATION:
University of North Texas, Denton, TX
College of Public Affairs and Community Service
Bachelor of Arts, Sociology
Brewer High School, Fort Worth, TX
High School Diploma
Exemplary School District
QUALIFICATIONS:
• Outstanding reliability
• Superior dependability
• Telephone sales experience
EMPLOYMENT EXPERIENCE:
Thomson Reuters, Fort Worth, TX
International company, worth 11.7 billion. The leader in financial data, with 34% of the market share.
2008-Present
Inside Sales Representative
• 7th out of 50 sales representatives on Thomson Reuters YTD sales leader board
• Member of Thomson Reuters sales team that won total sales award for multiple months
• Sell to existing customers and new prospects while exceeding assigned sales quota
• Place outgoing sales calls and enter customer orders and contact information
• Continuously work with management to refine sales strategy to optimize efficiency and results
• Review existing customer accounts and present to customers new products and/or services
The Neiman Marcus Group, Inc., Plano and Fort Worth, TX 2003- 2007
Leader in high-end fashion industry, renowned for their commitment to customer service and loyalty.
Sales Associate
• Top 10 on daily sales leader board
• Lead department in opening new credit accounts
• Assisted manager in hosting the prom event and fashion show.
• Worked in galleria dresses, epicure, and children’s commission sales
• Assisted customers with all their needs and wants, creating exemplary customer service
• Opening and closing cash registers and other opening and closing duties
HONORS & ACTIVITIES
• Type 40 wpm
• Proficient in all Microsoft office software particularly word, excel, and power point