Project Manager Human Resources

RODNEY A. MAYFIELD **** Fuente

Grand Prairie, TX, 75054

******@*****.***

HM) 682-***-****

SUMMARY

Hands on visionary with advanced technical expertise. Strong skill set in developing, analyzing, and implementing complex network environments. Extensive product knowledge in hardware and software deliverables. Successfully meets the challenge or remaining current with new and developing technology. Excellent qualifications in general management, human resources, client relations, training, and communication in an innovative environment. A skilled negotiator who can resolve complex situations, delivering solutions that enhance customer relationships. Committed to maximizing bottom line results and company initiatives.

PROFESSIONAL EXPERIENCE

Hewlett Packard, Plano, Texas 2011-Present

A global provider of information technology services

Program Manager

Spearheaded Global Information Security (GIS) program corporate initiative to manage the Global Information and Security Network Transformation consolidation of the legacy EDS and HP security networks into a new worldwide HP security

Defined and initiate projects, and assign Project Managers to manage cost, schedule, and performance of firewall and network projects, while working to ensure the ultimate success and acceptance of the program.

Managed all Global Information Security firewall and network transformation efforts for AMS, EMEA, and APJ to ensure customers are provided with excellent service

Data Center Migration, to include Servers, Routers, firewalls, Networks, etc

USA MOBILITY, Plano, Texas 2007-2011

A global provider of wireless solutions and other technical services to the business, government, and health care sectors.

Project Manager

Consulted with customers to identify key requirements defined in the project scope, developed project plan, and schedule, provided eldership to external and internal project team issues. Facilitated issues resolutions. Prepared timely reports to our customers and internal senior management.

Managed technical projects in all phases from conception to completion.

Tracked cost to ensure adherence to budgetary limitations. Brought in revenue of approximately $1 million

Collaborated with customers, third party software parties, and internal teams to develop and launch product enhancement that maximizes page view and generated additional revenues opportunities.

Led successful re-route of our network traffic to our state of the art facility in Plano TX. This is included over 100 different sites.

Used Project Initiation, Project Control, Project Management Body of Knowledge, Risk Management, Cost Management, Human Resources, Telecommunications Level 1&11, Supervision, Client Server , Change Management, Healthcare, Communications, WAN Technologies, MS Project, MS Word, MS Outlook, MS Exchange, MS Outlook, MS Excel, MS Access, Windows 2003, IT Infrastructure,, LAN Topologies, Networking Essentials, System Manager Training, , IP Networking, Date Migration, Octel, Channel Banks, CSU, DSU, Routers, T1, Lucent Technologies, Definity G3 PBX, ProComm Plus 32CTI, Visual Networking, Nortel Option 61 and 81, Cisco, ATM, TDM, Telephony Interface Card, RF,SNMP, SMDS, SONET,SMTP SharePoint ,HIPPA,

MOTOROLA INC, Ft. Worth, Texas 2002-2007

A global leader in the design and manufacture of wireless communication products for public safety,

telecommunications and consumer markets.

Production Manager

• Managed departmental budget and controls expenses effectively, by reducing departmental cost by 33%.

• Directed work of the staff to maintain high quality of work with revenue enhancing customer service focus by monitoring department performance.

• Provided leadership to team associates by advising and coaching on how to approach problem-solving issues and how to initiate for successful completion.

• Developed and implement goals, objectives, and performance standards for the department. Improved our customer returned quality improvement over last year by 25% within 2 quarters by implementing new process procedures. Scheduled, planned, and expedited work for major accounts and other day-to-day distribution projects.

• Strengthened Vendor/Account management for Excl, IDen (Sprint/Nextel) Verizon, and Alltel.

MCI WORLDCOM, Dallas, Texas 1997 – 2002

A world leader in improving networks, expanding expertise, and leading the market with innovative communications solutions.

Project Manager System Engineer

• Implemented customer requirements, which included selecting different types of equipment, software, presales, and post sales to the client.

• Managed a national multi-site network upgrade to include proposals, forecasts, and submissions encompassing more that 200 end users, on time and within budget.

• Provided leadership in Management through planning, developing, implementing, and managing system and subsystem strategies for Fortune 100 companies. Analyze design, present, and implement effective computer systems methods that increase corporate productivity.

• Recognized for excellent communication skills with internal and external customers as well as management.

• Implemented networking standards that provided reliability and growth to network environments.

• Responsible for defining customer requirements, which included selecting different types of equipment, software, presales, and post sales to the client.

• Directed all network design projects, implementation strategies, and change management procedures.

• Used technical expertise to assist Engineers in their efforts to complete scheduled cuts.

• Experience using PMBOK methodologies that included Project Scope, Risk Management, Cost, Time Management, Initiation, Control, and Human Resources.

LUCENT TECHNOLOGIES, Dallas, Texas 1991 – 1997

A global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.

Technical Support Engineer/Technical Support Team

• Provided network monitoring, network management, problem isolation and dispatching the appropriate personnel to correct problem resolution in 24X7 Network Operations Center.

• Provided technical support for the resolution of customer issues, miscellaneous network equipment failures, and to improve overall network performance.

• EDUCATION: Eastern Oklahoma State Telecommunications

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