systems /network specialist

*** ***** ******** ******, ******* beach

Fl. ***36 Phone 561-***-****

e-mail ****************@*****.***

David J. Tieche

Objective Computer Tech

Experience 1999–2001 Palm Beach School Board West Palm Beach, Fl.

Computer Repair Tech

• OJT Training

• Network and computer trouble shooting and repair

2001–2004 HedgeHog Computer System Lake Worth, Fl.

Computer and Network Tech

• Installed and maintained home and small business networks

• Designed and sold computer and networking to home and small business

• Installed and maintained wireless computer networks for home and small business

2004–2005 PST Computers Ft. Lauderdale, Fl

Macintiosh Repair Tech

• Repair and maintain Macintosh computers

• networking of Macintosh computers (including cross platform networking)

2005-Present Verio Boca Raton,FL

NCC TECH

• Installs, maintains, and updates NCC hardware and software tools.

• Monitors service rendering platform of interfaced applications to verify customer equipment status, to provide customer reporting, and to report system and network utilization.

• Monitors specific areas, including Unix systems, Windows systems, internal/external network systems, and remote locations.

• Resolves escalated issues involving hacked sites, NT Shared hosting issues, and UNIX Shared hosting issues.

• Operates all console equipment to include SUN Solaris and Win NT workstations, plus AV equipment.

• Opens assigned tickets, documents resolution paths, resolves issues as they arise within minimum possible time to ensure compliance with SLAs, escalates issues if necessary, and closes trouble tickets.

• Monitors all alarms from local facility peripherals (i.e. air conditioners, utility power supplies, generators, fire system) and escalate promptly, internally or externally, according to established procedures should situations develop

• Performs other duties as assigned.

Education 1997–2001 Forrest Hill High School West Palm Beach, Fl.

§ Academy of information technology.

2002-2003 Keiser Career College Lake Worth, Fl.

§ .Network Administration

§ Graduated with a 4.0 average

Interests Fencing, computers.

skills Advance knowledge of windows XP and windows 2000/server, windows networking, basic to mid-level knowledge of Linux OS, mid-level to advance knowledge of Linux scripting languages such as PERL and BASH, basic knowledge of MYSQL, and some experience with CISCO systems.

Contact this candidate