Customer Service Loss Prevention

Reid McCarthy

***** ******* *** *** ****, Clinton Township MI 48038

(T) 586-***-**** (E) ************@**********.***

OBJECTIVE: To obtain a position where I can utilize as well as

enhance my skills as a security officer while being aware of all

my responsibilities and being a team player.

05/2011 -

03/2012

HSS SECURITY INC Romulus, MI

Security Officer

As a Security Officer at the Detroit Wayne County Airport I;

Obtained full security Access to restricted areas by

Transportation Security Administration.

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• Implemented security contingency planning and response.

• Controlled passenger security screening under part 1544.

• Inspected vehicles at the point of checkpoint entry.

Verified all credentials of personnel and non-personnel at

my checkpoint.

•

• Upheld a high level of integrity.

Communicated all security alerts and possible threats to

Custom Border Protection and Transportation Security

Administration.

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• Maintained a 9hr security surveillance at my post.

08/2004 -

06/2010

TJ Maxx/ Marshalls Chicago, Il

Lead Loss Prevention Detective

As the Lead Loss Prevention Detective I;

• Trained all newly hired detectives to the company.

Apprehended internal and external organized theft from the

company.

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• Supervised over 25 store detectives.

Delegated the store detectives work load on a day by day

basis.

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• Reviewed all apprehension reports.

• Conducted weekly store audits of merchandise.

Controlled 110 CCTV camera's to catch internal and external

theft.

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Built cases on organized theft groups with the support of

the National Task Force and apprehended all subjects.

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Received numerous awards for Loss Prevention detective of

the year.

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Attended a variety of training courses in leadership and

customer service.

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01/2001 -

07/2004

Water Tower Place Chicago, IL

Loss Prevention Officer

As a Loss Prevention Security Officer I;

Surveillance the mall to protect retail stores from external

theft.

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Prevented any forms of solicitation throughout the mall and

building.

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• Answered all emergency calls from retailers.

Performed vehicle inspections using tools provided from the

Chicago Police Department.

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• Ensured the safety of the facility and patrons.

Escorted celebrities around the mall and also to their hotel

room.

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• Performed walk through audits daily around the mall.

1999 Senn Metro Academy, Chicago, Illinois, USA

Music Theory and Composition

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