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Brookshire, TX, 77423
November 11, 2009

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Theresa Forester **** Stone Village Drive

Brookshire, TX 77423


April ’06 – Current: Houston S.P.C.A., Houston, TX

Database administrator managing a dynamic database of approximately 1200 animals, and a foster client registry of greater than 300 accounts. Management of procedures for database administration. Work within an ambiguous environment where change is constant and priorities re-align daily. Provide corporate training for safety, volunteer programs, and animal care instruction. Establish safety protocols, provide disaster management for shelter operations. Multi-tasking, problem-solving, multi-modal communication strategies, and resource management are minimum responsibilities of this position.

Nov ‘05 – Mar ’06: Tri-Star Risk Management, Corpus Christi, TX

Investigations, client support ensuring processing of new claims in a timely manner, clerical and administrative duties, distribution of compensation checks for Southeast Texas School District Region. Ensured records of worker’s compensation were archived appropriately. Managed office equipment, telephone answering, problem solving.

Jan ’00 – Oct ’00: New World Marketing, Jacksonville, FL

Multi-level marketing company where I managed product inventory, customer service, and multi-line telephone communications. Investigated and resolved product mis-delivery to home based businesses. General clerical duties.


University of Phoenix, Bachelors of Business of Administration In Progress


2008 Houston S.P.C.A. Employee of the Year

2008 Interim Director, Galveston Island Humane Society

2006 – 2008 Chairman of the Houston SPCA Safety Committee

2006-2007 National Incident Management System Certification

2006 O.S.H.A. Standard Certification

References Available Upon Request

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