Computer Technician, A+ MCSE
Resume:
Albert Dominguez, MCSE, MCSA, A+
Coral Springs, Florida 33076
Email Address: *********@*****.***
SUMMARY
Flexible, organized, computer professional with diversified knowledge in the computer industry. Skills:
Hardware
Network Support
Switches/Hubs
Wireless Router Setup
Computer Installation/Setup
Motherboard Upgrade
Backup Libraries LTO
Computer Maintenance
Laptops
Broadband Cards
PDA
Software
Windows 2000, 2003, Vista, 7
Arcserve, Backup Exec
Exchange Server 2000, 2003, 2007
TCP/IP
Windows 95/98/2000/XP/Vista
MS Office 2000, XP, 2003, 2007
Access
Antivirus Software
Ghost, Drive Copy
Blackberries
CERTIFICATIONS
Microsoft Certified Systems Engineer, id: 1266255:
MCSE NT, MCSE 2000, MCSA 2003
A+
EXPERIENCE
MarcumRachlin, LLP
IT Services Support Nov 2009-Jan 8 2010
Provided assistance and troubleshooting expertise in IT department in a Windows 2003/2008 server environment. Assisted with issues in Exchange 2007. Based out of West Palm Beach and Ft. Lauderdale locations. Monitored backups using Backup Exec. Prepared user accounts and laptops for deployment. Responded to issues with printers, Microsoft Office, internet, virus removal, computer slowness issues and other third-party software pertinent to accountants.
HealthCheck Incorporated Nov 2008-Sep 2009
Network Administrator
•Support approximately 30 users in the Dania Beach branch utilizing many client
technologies such as Citrix, Rumba, Virtual PC, Remote Desktop, Telnet, Juniper, etc.
•Monitor services on several Windows 2003/2008 servers and provided feedback, guidance
and support to.company Headquarters in Mexico Beach, FL related to Exchange 2007 and
Windows 2008 upgrades.
ALBERT DOMINGUEZ PAGE 2
RAILAMERICA, Inc. Boca Raton, FL Nov 2000-Nov 2008
IT Infrastructure
•Support approximately 150 users with computers issues. Support 45 Blackberry users.
•Monitor 85 servers worldwide for backups using Backup Exec and NT backups
•Provide on-call help desk during off business hours
•Assist administrators with issues pertaining to servers, UPS, backup libraries.
•Environment included Windows 2000, 2003, 2008 servers. Exchange 2003/2007, Microsoft
Office.
SHATILA TRADING, INC.-Miami, FL Feb, 1999-Nov 2000
Technical Consultant
•In charge of setting up a small network of ten computers using Windows NT Server 4.0, Windows 95 and workstations.
•Designed forms using MS Word, MS Powerpoint, MS Excel, MS Publisher and WordPerfect for day to day transactions.
FUSIONTELECOM, Ft. Lauderdale‑‑RHI Consulting Apr-Jul, 2000
End‑user Support/Assistant Administrator
Provided phone and internal hardware/software technical support for approximately sixty
end‑users on various programs including Windows 95/98/2000, Workstation 4.0, Windows
2000 and Microsoft Office Suite. Assisted the network administrator and end users updating
and troubleshooting issues related to Exchange Server 5.5. Also, set up users in both
Windows NT 4.0 and Novell 4x/5x.
MOTOROLA, Boynton Beach, FL--Technisource Nov-Dec, 1999
Deployment Team -Y2K
1½ month special assignment with Deployment Team setting up desktops and laptops for users with Windows 95/98/2000 ensuring and troubleshooting connections to the TCP/IP network. Also, installing many different kinds of software and configuring email (Outlook 97, 98) with MS Exchange Server and Cern-compliant browsers to the Proxy Server.
EDUCATION
Microsoft Certified Systems Engineer Track
EDUTECH, Plantation, Florida
Computer Programming & Operations
CONTROL DATA INSTITUTE, New York, NY
Electronics Technology with Laboratory
CLEVELAND INSTITUTE OF ELECTRONICS, Cleveland, Ohio
BILINGUAL: English and Spanish
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