Manager Project
Resume:
ROSALYN G. PERRONE
Freehold, NJ *****
******@*******.***
SUMMARY OF QUALIFICATIONS
Accomplished Executive Assistant and Office Manager with keen business acumen and a strong understanding of high level management decorum and confidentiality. Expertise includes problem solving, verbal and written communication, organization, human relations, office operations and creative goal achievement, with a positive attitude. Proven ability to learn new businesses and assume increased responsibilities with growth of company. Formulated office procedures, maintained records and supervised employees, resulting in efficient daily operation of business.
EXPERIENCE
EXECUTIVE ASSISTANT
KIMBALL MEDICAL CENTER, Lakewood, NJ Sept. 2010 - Present
* Provide C level support to the Executive Director of the medical center.
* Arrange meetings, conference calls, detailed calendar maintenance, prepare correspondence and act as first line of assistance for patient problems and complaints.
* Book travel and conference attendance, prepare expense reports, order supplies for Administration office.
* Under own initiative prepare meeting reports and packets for the Board of Trustees, along with reports and presentations for various departmental meetings.
* Interact with executive corporate management of the St. Barnabas Health Care System. Liaison to the Kimball Medical Center Board of Trustees.
EXECUTIVE ASSISTANT / OFFICE MANAGER
PROLOGIS, Cranbury, NJ 1997 - 2008
* Invited to support Senior Vice President, head of Global Services Group of multi-billion dollar International Real Estate Investment Trust, specializing in industrial warehousing.
* Planned and organized overall functions of the group with department head. Composed correspondence, prepared proposals in response to RFP’s, presentations and research projects. Ensured all deadlines were met, which enabled professional environment allowing executives to achieve goals.
* Booked, arranged and coordinated all aspects of regional corporate customer and local marketing events, meeting company goal of improving marketing and relationships with clients.
* Arranged domestic and foreign travel. Prepared expense reports, maintained calendars and coordinated meetings and conference calls. Compiled cost information in preparation of annual department budget.
* Had regular direct contact with executive management personnel of Fortune 500 companies.
* Successfully supported five local and regional senior executives while effectively managing daily operations of the office prior to move to Global Services Group.
* Led special projects for marketing group, including related research, working with aerial photographers, creating aerial displays and exhibits for investment memoranda producing products that resulted in achieving marketing goals.
* Managed all aspects of office functions on a daily basis. Negotiated cost effective leases of equipment reducing expenses by 23%.
* Prepared requests for payment of office bills and resolved any problems that arose with a high degree of proficiency. Successfully arranged new hire setup in all departments.
* Investigated and negotiated new cell phone contracts improving service and reducing costs by an average of $250 per month.
* Supervised move to new office, acting as project manager for construction of office. Worked with architect, office plan designer, technical and construction personnel on preparation of new space. Worked with moving company to prepare smooth transition from previous office and installation into new space.
ADMINISTRATIVE ASSISTANT
THE LANDE GROUP (Micro Computer Systems), New York, NY 1996 – 1997
* Reported directly to Operations Manager of computer repair and systems engineering company.
* Maintained open service call report used to track several hundred calls in various stages of completion. Followed-up with service personnel to update, finalize and complete calls.
* Handled all of the most complex and difficult customer service issues resulting in increased customer satisfaction.
* Investigated and corrected discrepancies between systems engineers’ hours reported and hours actually invoiced by accounting, resulting in a savings to the company of potentially lost revenue.
OFFICE MANAGER
NATIONAL CONSUMER CARE, INC., Long Branch, NJ 1995 – 1996
* Reported directly to owner of computer repair firm. Successfully conducted business during owner’s business trips and vacations making decisions related to fulfillment of service contracts and daily operations.
* Supported controller with accounts receivable and payable. Maintained monthly general ledger analysis and invoice postings.
* Handled client service calls, successfully conducting telephone troubleshooting and diagnostics. Dispatched technicians acting as liaison between clients and technicians. Ordered parts and confirmed their arrival where necessary.
* Maintained computerized records pertaining to all service calls including detailed servicing information. Tracked all billing information against the contracts invoicing clients for billable service.
COMPUTER SKILLS
* Microsoft Office (Word, Excel, PowerPoint); Outlook; Adobe Acrobat; PeopleSoft; Microsoft CRM; Quark; CoStar
EDUCATION
* Queens College, Queens, New York
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