Customer Service Administrative Assistant
Resume:
Renee C. Corey
**** ******** ******, *******, ** 77598
*****.*****@*****.***
A highly skilled and dedicated Administrative Assistant with extensive knowledge of handling administrative tasks with a keen ability to multitask a variety of challenges and responsibilities. Seeking employment where I will make use of strong interpersonal and organizational skills.
Skills and Proficiencies
• MS Office – Word, Excel, PowerPoint, Outlook, Publisher
• 70 wpm Typing Speed
Duties and Accomplishments
• Responsible for scheduling meetings for staff and visitors along with providing hospitality service arrangements.
• Establish and maintain electronic records management system for all incoming and outgoing correspondence (paper, electronic and telephone).
• Successfully established corporate office for new company including hiring and management of personnel, ordering and maintaining supplies within budget requirements, website maintenance and upgrades, and customer service.
• Developed monthly newsletter through coordination of submittals through final print and distribution to over 1200 persons.
• Collected, organized and maintained constantly changing data to be distributed annually as a membership directory.
• Coordinated paperwork (hard copy and electronic) between lawyers, real estate professionals, engineers and city or private industry persons to successfully obtain right of way agreements for completion of roadways or waterlines.
Employment History
October 2008 – Present
Substitute
Clear Creek Independent School District, League City, Texas
• Substitute in elementary classrooms and for various paraprofessional (assistant/secretarial) areas in all educational levels
August 2010 – Present
Avon Representative
Self Employed, Webster, Texas
• Sell Avon products
April 2007 – October 2008
Childcare
Self Employed, Webster, Texas
• In-home full day and after-school care for children ranging in age from 18 months – 11 years
August 2005 – April 2007
Realtor®/Real Estate Professional
Century 21 K.E.Y., Realtors®, Friendswood, Texas
• Buyer’s and seller’s agent in real estate transactions
May 2004 – August 2005
Land/Right of Way Secretary
Venturi Staffing/Dynegy Midstream Services, Houston, Texas
• Database entry and organization of files (Oracle database)
May 2001 – January 2004
Secretary III (Right of Way Department Secretary)
Lockwood, Andrews & Newnam, Inc. (Right of Way/Transportation), Houston, Texas
• Created and maintained files - electronic and paper
• Processed payroll/expense reports
• Processed correspondence, incoming and outgoing, paper and electronic, including proof reading
• Assisted engineers, lawyers, and right-of-way professionals as needed
July 2000 – March 2001
Office Manager/Executive Assistant to CEO/Web Coordinator
TheCustomShop.com, Houston, Texas
• Established new office including the purchasing of all furniture and supplies
• Customer Service (telephone, mail and email/website)
• Coordinated meetings for 52 stores and corporate office
• Travel Arrangements for executives
• Maintained (using HTML programming) and managed website
• Assisted President/CEO and three vice-Presidents
• Handled all correspondence and general office management
November 1997 – June 2000
Administrative Assistant
Associated General Contractors (AGC) of Texas, Austin, Texas
• Meeting/Event planner
• Travel Arrangements
• Mail Processing
• Played an integral part in the creation of a membership management program using Microsoft Access
VOLUNTEER EXPERIENCE
August 2009 – February 2012
Family Readiness Group Leader
Texas Army National Guard - A Co. 72nd Brigade Support Troops Battalion, Pasadena, Texas
• Offered extensive support of families and soldiers before, during and after a deployment (unit deployed to Irag in 2009/10)
EDUCATION
• Have completed 90 college credited hours in pursuit of Bachelor’s degree
• 1992-1995 University of Houston, General Studies (65 hours/credits)
• 2009 San Jacinto College (South), General Studies (16 hours/credits)
• 2009 University of Houston Clear Lake – Business Administration (9 hours/credits)
• Passed Real Estate Exam in 2005 after completion of necessary real estate classes including: Principles I & II, Law of Contracts, Law of Agency and Marketing I
Contact this candidate