IT Technician.

Kenton E. White

*** * ******** *** *** C.

McAllen, TX 78501

915-***-****

********@*******.***

OBJECTIVE

To obtain a challenging position in network administration/communication where efficiency and accuracy enhance career opportunity

EXPERIENCE

Middle school (tecnica 33). Juarez Mex.

Instructor assistant 2000-2001

• Assisted in daily lecture of basic computer science.

Fred Loya Insurance IT department. El Paso Tx- McAllen Tx

Help Desk – Service Desk 2008-currentley

• Basic troubleshooting, advance troubleshooting Win2000, Xp, Vista, Win7

• Experience with Cisco call manager, router basic troubleshooting (VPN, Cisco Ip phones. Etc.)

• Knowledgeable in most desktops and laptop brands.

• Cabling cat 5e and cat 6, cabling security cameras, DVRs.

• IBM AS400

• Ticket system- Locate issue, find solution and document.

EDUCATION

Computer Career Center

Network Administrator program. Nov 2008

A+, N+, Win Server 2003, CCNA classes completed

Online CBT and lab practice.

SKILLS AND CERTIFICATES

• AS400 System

• Network

• Windows Vista and Windows 7

• Windows 2000 and Windows Xp

• Type 80 WPM

• In progress N+ Certification

• Active Directory Knowledge.

• Bilingual

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