Administrative Assistant Customer Service
Resume:
Denee Manning
**** ***** ******** *****, **** Park, TX 77536
*********@*****.***
OBJECTIVE
To obtain a high potential Executive Administrative Assistant position that utilizes my organization, leadership and planning skills.
PROFESSIONAL PROFILE
• Results oriented project leader with excellent organizational skills
• Systematic approach to problem solving
• Managed tight deadlines, challenging roles and assignments
• Dedicated to building a highly motivated team aware of their roles within the organization
WORK EXPERIENCE
Executive Assistant to the President and CEO
(Temporary Assignment) 7/2011 to 9/2011
Loomis International Pasadena, Texas
• Calendaring all appointments
• Office Administrator
• CEO’s Expenses via Excel Spreadsheet
• Access to all Keys and departments
• Access to all Fire Proof Files
• Correspondence with Banks
• Coding all Expenses
• Approve and code invoices for Accounts Payable
• Answering phones
• Conduct extensive review on files
• Gathering all invoices
• All the Billing for the President and CEO’s professional and personal business (home)
• Reviewing all bank statements
• Scheduling all personal appointments for CEO
• Responsible for all Astros, Texans, Woodlands and Rockets Tickets
Various Temporary Jobs 11/2010 to 7/2011
Houston, Texas
Administrative Assistant
(Moved within the company per request) 6/2010 to 11/2010
The Lanier Law Firm Houston, Texas
• Conduct extensive reviews on files i.e. auditing files
• Consult and advise various vendors regarding invoices
• Prepare excel spread sheets for payment via the company online system
• File records to include receipts, taxes, phone records and supplies
Legal Assistant 6/2007 to 6/2010
The Lanier Law Firm Houston, Texas
• Transcription of dictation
• Maritime and Personal Injury
• Worked in Imanage and Docs Open
• Formatting all legal documents to court
• Filing petitions and pleadings with court
• Preparing and answering discovery
• Ordering client medical records
• Setting depositions; setting various hearings/trial dates with the court,
• Developed strong customer service skills through constant customer interaction
• Attend mediation with attorney
• Coding all Expenses
• Approve and code invoices for Accounts Payable
• All the Billing for the CFO
Flight Attendant 5/2006 to 6/2007
Southwest Airlines Houston, Texas
• Constant contact with customers
• CPR Certified
• Learned all the Rules and Regulations of the FAA
• Traveled and stayed in various cities daily depending on where the plane landed
• Moved to California to have as my home base
• Moved to Phoenix, AZ
Various Temporary Jobs While Attending College 2/2004 to 5/2006
Houston, Texas
• Constant contact with customers
• Administrative Assistant
• Answering phones
• Ordering various office supplies
• Work in I Manage
CERTIFICATIONS
• Beginning PowerPoint 97
• Intermediate PowerPoint 97
• Beginning Access 7.0
• Intermediate Access 97
• Beginning Excel 97
• Advanced Excel 97
• Intermediate Word 97
• Advanced Word 2000
• Sap
• Quick Books
• People
• Word Perfect
• Microsoft Word
• Word Processing
• Computer Data Entry
• Accounting
• Dealing with the public
• Various programs within the company
EDUCATION
Bachelors of Business Administration 7/2010
American InterContinental University Houston, Texas
References Available Upon Request
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