Customer Service Human Resources

Location:

Posted:

June 29, 2011

Heather Stewart

Columbia, MD 21046 ********@*****.***

Education

Argosy University, Washington DC Anticipated Graduation: May 2012

Masters Degree: Forensic Psychology

Gettysburg College, Gettysburg PA Fall 2003- Spring 2007

Bachelor’s Degree: Psychology

Hammond High School, Columbia MD Fall 1999- Spring 2003

Graduated Maryland Certificate of Merit

Work Experience

Kings Contrivance Amherst House, Columbia, MD

Part Time Facility Assistant May 2010- present

• Work office hours, assisting in community issues, and supervising rentals

McDonald & Sons, Inc, Jessup, MD

Office Manager February 2008- December 2010

• Equipment tracking, reviewed and prepared bids, tracked expenses, received visitors to office, human resources, and office tasks.

Dick’s Sporting Goods, Columbia, MD

Front End Coordinator March 2005- June 2007

• Customer service, assisted in scheduling, supervisor for cashiers, and merchandizing.

Gettysburg College, Office of Academic Advising, Gettysburg, PA

Receptionist August 2004- May 2007

• Scheduling, received visitors to office, office tasks, and events planning and coordination.

Howard County Board of Education, Elkridge, MD

Summer Instructional Assistant June 2005- August 2005

• Helped with lesson plans and teaching pre-school classes in the Head Start program.

Activities

Faithful Circle Quilt Guild June 2009- Present

• Active Member in good standing

Holy Trinity Senior Choir September 2008- January 2011

• Soprano and Alto parts

Skills

• Well versed with Microsoft products

• Experience reviewing and preparing bids and proposals

• ManagerPlus equipment tracking/inventory program

• Experience operating multi-line phone systems

• Several years experience in an office setting

• Multiple years of Customer Service experience