Experienced Receptionist / Admin Asst

Juanita Hutchinson

**** ******** ****** ****

Duluth, Ga 30096

Phone: 770-***-**** / 678-***-****

Email: *******************@*****.***

Objective - To obtain a challenging and rewarding position within an established organization that has opportunity for growth and advancement.

Experience

2005 - 2010 ATX Services, Inc. - Duluth, GA

Administrative Assistant / Recruiting Specialist

Answered all incoming phone calls on a multi line phone system

Performed data entry for billing

Greeted guests

Contacted internal and external customers to resolve billing issues

Processed background checks and drug screens

Pre-screened applicants over the phone for cable technician positions

Placed employment ads online and newspapers

Researched advertisement companies for future business use

Negotiated pricing with marketing executives and sales reps

Corresponded with managers and supervisors regarding their hiring needs

Maintained hiring spreadsheets for all locations

2005 - 2005 Spherion / IBM (Contractor) Smyrna, GA

Sales Assistant / Contract CSR

Responsible for writing contracts for sales reps selling software

Processed contracts to have hardware equipment relocated or discontinued

Processed contracts that installed or removed feature codes as well as multi-service contracts

2004 - 2005 Spherion / IBM (Contractor) Smyrna, GA

Shop IBM CSR

Received and processed software web and lotus orders

Negotiated pricing

Contacted proper personnel for product availability, time restraints and resolving problems

2002 - 2004 Spherion / IBM (Contractor) Smyrna, GA

Image CSR

Validated hardware orders received electronically

Scanned additional documents through scanner

Processed orders through Quality Control to prevent future errors

1999 - 2002 Spherion / IBM (Contractor) Marietta, GA

Document Coordinator

Responsible for retrieving, coordinating, and preparation of all client documentation for IBM hardware order requests

Monitored and supported three databases through Lotus Notes

Implemented and maintained departmental filing systems

Directed and assigned completed order packages to the Order Validators

Maintained and supported the National Hardware Fax Database

Ran daily and monthly reports for the credit card department

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