Sr QA Analyst

Lalti (Maitrayee) Chaudhuri

*** ******* **,

Allen, TX -75013

Cell No: 214-***-****

Home Number – 214-***-****

*****.*********@*****.***

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PROFESSIONAL SUMMARY:

• 10 years of experience in IT with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance.

• Proficient in working with testing tools and carrying out Functionality Testing, GUI Testing, Systems Testing, Integration Testing, White Box testing, Black Box Testing, User Acceptance Testing, and Regression Testing of Client/Server, Web based applications and Web portal applications.

• Developed Test Plans, Test Scenarios and Test Scripts for manual testing for various applications to ensure proper business compliance.

• Involved in full life cycle testing in Windows, UNIX, and Solaris and in LINUX environment.

• Familiar with Agile as well as Waterfall methodology.

• Have strong work ethic, taking ownership of all duties and responsibilities and excellent problem solving and communication skills.

TECHNICAL SKILLS:

• Languages: Java, SQL, PL/SQL, VB Script, and XML, UNIX.

• Operating Systems: Sun Solaris, Linux and Windows Vista, XP/2k, AS400.

• RDBMS: Oracle, SQL Server.

• Testing Tools: Test Director 8.0, Quality Center 9.2, QTP, SOAP UI, TOAD, SQL Analyzer, Clear Case and Clear Quest.

• Miscellaneous: Lotus Notes, Outlook, MS Office, Web Services, Stored Procedures, Validating Reports, Gathering Requirements for Business, End User Training, BTP Process.

EMPLOYMENT HISTORY

Sr QA Analyst/Lead

Blockbuster (September 2008 to December 2008)

• Worked as a Sr QA Analyst/Lead on VM ware project i.e. all physical servers were migrated to Virtual environment. (Virtualization or VM ware lets one computer do the job of multiple computers, by sharing the resources of a single computer across multiple environments)

• Wrote detailed test scenarios and test cases for user group on different applications like PeopleSoft, Hyperion and Crystal Enterprise.

• Executed test cases and logged defect in Quality Center/ Documented requirements in Quality Center.

• Gathered requirements for the User Groups on different projects and documented on Share Point.

• Involved in testing Web services and XML with tool called ‘SOAP UI’. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.

• Helped user groups with performance testing once the physical servers were migrated in VM ware environment.

• Worked as a lead in my team, like training my co-worker, sending the status report to my managers in my team, for critical issues communicated with the developer and business, and wrote test plan for the projects, trained the business on Quality Center.

• Conducted meetings with the users groups and IT project manager for scheduling the server migration to VM ware.

• The modules of PeopleSoft application I had tested were payroll, Human Resources.

• In Crystal Enterprise I had tested the reports.

• Mapped Test Cases to Requirements(traceability Metrics)

• Validated UNIX file.

• Tested under Windows and Solaris and Linux Environments.

• Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, Load testing, User Acceptance testing on multiple projects.

• Used Query Analyzer to query the SQL database.

Applications/Languages: MS–Excel, Quality Center, Power Point, VM ware, .Net, Java, Query Analyzer, SOAP UI and Share point.

Environments/Systems: Windows XP, Windows 2000, Linux, Sun Solaris, UNIX.

Sr QA Analyst / Lead

Countrywide (July 2006 to April 2008)

• Worked as a Sr QA Analyst on different projects for web base Appraisal application.

• Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, Load testing, User Acceptance testing on multiple projects.

• Worked as a lead in my team, like training my co-worker, sending the status report to my manager in my team, for critical issues communicated with the developer and business, and wrote test plan for the projects, trained the business on Quality Center.

• Wrote Test Scenarios, Test cases in excel sheet and imported them to Test Director/Quality Center.

• Logged defects in Test Directors/Quality Center, re-tested defects, analyzed defect with Users and Developers.

• Coordinated migrations to QA and Production following Production Control processes.

• Worked with the User Group to document the requirements after analyzing and finding gaps in them.

• Mapped Test Cases to Requirements (traceability Metrics).

• Was involved in BPT process testing.

• Communicated with offshore Development team.

• Worked in an agile environment.

• Involved in testing Web services and XML with tool called ‘SOAP UI’. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.

• Involved in detail Production testing.

• While writing Test Cases, analyzed FSD, and Use Cases, CR (change request).

• Worked closely with User group and Developers.

• Used Query Analyzer to query the SQL database.

• Used stored procedure.

• Validated XML file.

• Validated Reports.

• Assured customer satisfaction with proper documentation and reports.

• Developed and communicate project/task estimates and project plans.

• Generated reports from TD/QC for Users group, Managers, co-worker and Developers.

• Wrote test cases for regression testing and executed on QTP.

• I worked for Land safe Appraisal Services, a subdivision of Countrywide. I have worked with Appraisal client server Application called ‘CMS’ (collateral management system), Intranet application ‘Interact’, ‘ARS’ (middleware application) and web application ‘Appraisal Port’. The basic process within CMS includes, order processing of an appraisal order, Appraiser assignment, fulfillment or completion of appraisal order and as a quality control. Landsafe also provides Review on the Appraisal Report in CMS and Appraisal Port. Review is completed by Reviewers within Landsafe with the help of the delivered Appraisal report and various automated reports obtained by Landsafe. Appraisal orders initiate at Interact, go through ARS and are processed in CMS.

• I was responsible for all aspects of the individual applications testing (mentioned above) as well as integration and backend testing between all applications. CMS testing also included Landsafe Customers, Appraisers and Reviewers profile management, which included testing of order assignment to Appraisers based on their eligibility, coverage area and products, via a highly complex process called 'Auto Assign' and Auto Advertise. I also worked on an intricate order assignment process for Reviewers called 'Get Next', within the entire testing of CMS. I also tested Access rights and security aspects of the application.

Applications/Languages: MS–Excel, Test Director/Quality Center, Query Analyzer, Power Point, .Net and Java, SOAP UI, QTP.

Environments/Systems: Windows XP, Windows 2000.

QA Analyst

Citigroup Financial Mortgage (June 2005 to June 2006)

• Worked as a QA Analyst on different projects for web base Mortgage application.

• Performed GUI testing, integration testing, regression testing, Ad -hoc testing, negative testing on multiple projects.

• Was involved in BPT process testing.

• Created appropriate test cases, test scenarios, logged defects in Test Director.

• Worked with the developers and Business group involved in production testing, was engaged in full cycle of testing from start to end.

• Used Toad to run the queries for the oracle database.

• Involved in UNIX file validation.

• Communicated timely project status to appropriate levels of management.

• Worked on AS400.

• Was involved in testing Main Frame base Mortgage application called ‘Citilink’. Successfully completed the training for Citilink application.

• Mapped Test Cases to Requirements.

• Developed and communicate project/task estimates and project plans.

• Applications I had worked on were mainly based on Java, .Net.

• Executed High Risk Testing in Production Environment on Release Day.

• Assured customer satisfaction with proper documentation and reports.

• At Citigroup I have worked on Loan Servicing application called Mortgage Serve and Loan origination application called Loan Quest. Loan Quest testing was based on new customer details, including personal information, credit processing, information forwarding to underwriting and completion of the Loan process. Due to the nature of the information and content. I was heavily involved in security testing as well. With Mortgage Serve I have performed complex interface and back end testing for various sections within the application including payment processing, collections, Tax, Insurance and Bankruptcy.

Applications/Languages: MS–Excel, Test Director, UNIX, Toad and Clear Case, AS400, .Net and Java

Environments/Systems: Windows XP, Windows 2000, UNIX, Client/Server

Software Test Engineer

Price Water House Coopers (PWC) (May 2004 to May 2005)

• Worked as QA Tester on projects for Auditors called My Client and Team find.

• Wrote Test Cases in excel sheet and executed Test Cases and logged defect in Test Director and Lotus Notes.

• Mapped Test Cases to Requirements.

• Worked with the User Group to document the requirements after analyzing and finding gaps in them.

• Documented important Functionalities in Lotus Notes in the phase of testing process.

• Tested under Windows and Solaris, LINUX environments.

• Interacted with developers for requirement, design and code changes.

• Executed Detailed and Risk Based testing for New Functionality.

• Documented and tracked Defects in Test Director.

• Retested fixed defects and approved code fixes.

• Used Toad to query the oracle database.

• Worked with Java applications.

• Validated UNIX file.

• Assured customer satisfaction with proper documentation and reports.

• Communicated timely project status to appropriate levels of management.

• Performed GUI testing, Integration testing, Regression testing, Ad -hoc testing.

• Created appropriate test plan, test cases, test scenarios and ran them up to the Users Satisfaction in the development cycle.

Applications/Languages: Lotus Notes, Test Director, TOAD, Java

Environments/Systems: Windows XP, Windows 2000, Client/Server, Solaris, UNIX and Linux

Software Quality Assurance Analyst

Neiman Marcus (April 2000 to February 2002)

• Worked as a QA Tester with POS System. Involved in testing the functionalities related to sales tracking, POS scanning, Store ISP regular, ordering forecast, adjustments, custom retail price and promotions in POS.

• Involved in Integration, Regression, Functional and End to End testing on Store and Merchandising application interfacing with POS.

• Wrote Test Cases in excel sheet imported them and executed Test Cases and logged defect in Test Director.

• Used Toad to query the oracle database.

• Validated UNIX file.

• Assured customer satisfaction with proper documentation and reports.

• Created appropriate test plan, test cases and test scenario for the testing.

• At Neiman Marcus I have tested POS application (point of sale), UI includes when merchandise is scanned, the description and retail of the merchandise should display on the screen, type of customer payment, or a UPC barcode can be typed in on UI and calculation of price and sales tax display on UI.

• Store was another application I had tested with critical focal points on different modules like Product Assortment, Ordering, Inventory Management, POS and Back office.

Applications/Languages: Test Director, Microsoft office, Toad.

Environments/Operating Systems: UNIX, Windows 95, Windows 2000, Client/Server.

EDUCATION and TRANING:

B.A. in Economics, English and Political Science, Calcutta University, India

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