Customer Service High School

Pennie Wright

**** ******* ****** ***. ** – Ozark, AL 36360 - Cell 334-***-**** – Home 334-***-****

Email: ************@*****.***

Objective: Clerical/Administrations/Receptionist Positions

SUMMARY OF QUALIFICATIONS

• I have very good Customer Service & Clerical Skills; just need a chance to show that I can prove myself to be a great employee.

• 100 WPM, very great organizational skills, and a quick learner.

RELEVANT EXPERIENCE & ACCOMPLISHMENTS

Clerical Skills

• Classes taken: Typing 1&2, Word Processing, Accounting 1 & I can give a family reference of secretarial work I did for them to help them out.

• Proficient in Microsoft Office Word and PowerPoint. Some experience with Excel and Quicken. Very internet savvy. 100 + WPM

Organizational Skills

• Family members come to me to help them organize their files and home offices.

• Organizer of the Walk across America event being held for the first time in Alabama this year. A fundraising event happening in September for Arnold Chiari Malformation Awareness.

• Organized a Benefit for a little boy who has Leukemia.

Technical Skills

• Answered busy phones with several lines going all at once.

• Can run most typical office equipment, including most computers and internet.

• Ran a switchboard while working on the Med/Surge Floor of Atmore Hospital.

EMPLOYMENT HISTORY

2012-2012 Professional Tax Preparer Jackson Hewitt Ozark, AL

2007-2008 Delivery Specialist Orielly’s Auto Parts Atmore, AL

2004-2005 Inbound Collections Rep Z-Tel Communications Atmore, AL

2002-2004 Unit Secretary Atmore Community Atmore, AL

EDUCATION & TRAINING

Headland High School, Headland, Alabama 1993-1997

Argosy University, Chicago, Illinois (Online) some classes for a BS in Criminal Justice 2011-2012

REFERENCES AVAILABLE UPON REQUEST

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