Administrative Assistant High School
Resume:
Nadia M Lopez
Lorain, OH. 44053
Job Objective
Seeking a position in a company that will allow me to utilize my knowledge of being Administrative Assistant and strong skills of Customer Support.
Qualifications
Organized and a strong ability to multitask and work with minimal supervision
Great communicator, accurate, and prompt at getting the job done the first time
Always looking for new techniques and concepts to solving problems
Skills / Experiences
Proficient in running program such as SAP, EDI, AS400, CIEL, Lotus Notes, Outlook and Access
Computer data entry using Microsoft Windows and Excel
7+ years working in Collection, Customer Support and Administrative Responsibilities
Education and Training
Clearview Jr/Senior High School - 2000
Lorain County Community College Elyria, Ohio: Currently Attending
Currently seeking a Bachelor’s degree in Psychology
Responsible for training all new hires and revising company policies and procedures
Qualified in how to run auto dialer system
Monitored employees attendance and vacations
Work History
Kuehne + Nagel: Sheffield Village, OH 2010 - Currently Employed
Client Support/Services - Contract Logistics
Process shipments for Lubrizol using SAP and CIEL
Provide the warehouse with the necessary paperwork to prepare arriving and departing shipments for Domestic and Export LTL and Truckload Shipments
Confirmed all arriving and departing material against their bill and lading, packing list and in SAP and CIEL’S Inventory and provide them to our customer Lubrizol for billing
Keep accurate records of Inventory in the warehouse and reported any discrepancies between the two systems to Management at both Kuehne + Nagel and Lubrizol
Henkel Corporation: Avon, OH 2007-2008 Customer Care Representative/ Administrative Assistant
Transferring Electric Orders from EDI to SAP for business such as Home Depot, Ace Hardware, True Value
Verified Sales Orders and Bill of Lading with business that shipments were processed accurately and estimated arrival time
Provide freight companies tracking information to their Corporate Offices
United Consumer Financial Services: Westlake, OH 2004 - 2007 Trainer/ Collection Supervisor
Assist in running auto-dialer system for inbound and outbound calls
Attended and provided weekly memos of management meetings to all employees
Monitor and audit representatives while speaking with customers
Reported employee’s attendance and vacation logs to managements for comparison
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