Customer Service Sales
Resume:
PHILLIP GOMEZ
COMMERCE, CA ****8
***********@*****.***
OBJECTIVE:
Looking for an opportunity to make a difference with an innovative company in an exciting
Industry. Seeking new challenges to apply my unique skill set in a position where my work efforts have a
deep and widespread impact.
ACCOMPLISHMENTS:
Completed course in professional sales copywriting at the American Writers & Artists Institute
Developed Customer Retention Program for OPTI-GOLF that resulted in a 40% reduction in customer
order cancellations and increased revenue from existing customers by 25 percent.
WORK EXPERIENCE:
Equity Exterior Feb 2007 to Oct 2008 Anaheim, CA
Appointment setting for product demonstrations of Energy Efficient double pane replacement windows.
Appointment setting done from call center and on site locations such as County Fairs, Home Shows and
neighborhood campaigns.
Catholic Mortuary Services April 2004 to Sept 2006 Santa Fe Springs, Ca
Appointment setting. Set appointments for potential customers to purchase funeral property and services.
Unique opportunity that required a sophisticated approach to selling in order to be successful.
OPTI-GOLF September 2001 to October 2003 Brea, CA
Sales- Customer Service. Marketed and sold custom golf clubs to passionate golfers. Territories included
North Carolina, Florida, and Texas. Responsible for order verification and sales retention for entire
Company. Led effort in research and testing of new product technology.
DDS SHIPPING March 1998 to December 2000 Whittier, CA
Delivery Logistic Coordinator. Responsible for creating and coordinating cost efficient pick up and
delivery routes in very competitive shipping industry. Increased driver production and reduced overall
costs.
EDUCATION:
Bell Gardens High School 1993 High School Diploma.
American Writers Institute 2002 Professional sales copywriting course.
Commercial Voice over course 1997 Fullerton College Voice inflection and tone
PERSONAL:
Excellent communicator. Jovial. Team player. Quick Learner. Unique understanding of marketing strategies.
REFERENCES AVAILABLE ON REQUEST
Contact this candidate