IT tech

Location:

United States

Posted:

June 30, 2011

Contact this candidate

Resume:

MALVEN L CHIDUKU

**B St Anne’s Road Mobile: +263*********

Avondale

Harare Alt mobile: +263*********

E-mail: *******@*******.***

CAREER OBJECTIVE

Become a Specialist in IT and Telecommunication Technologies and be part of the evolving technology.

BACKGROUND SUMMARY

Male aged 32, married and in excellent health; Languages, English and Shona; Clean Class 4 Driver’s license; National I.D. 59-019550-J42.

An all-round ICT person with key competencies in Radio Communication, Telecommunication, LAN/WAN implementations and support; Setting installation and network Operating System standards and procedures; Computer hardware and peripheral repairs and preventative maintenance; user support and administration, basic essential fiber optic knowledge.

Proven skills in defining requirements, procedures and standards, and ability to accomplish relevant I.T. jobs personally and mentor others.

Hard and willing worker with a strong desire to learn and improve individual knowledge and ability;

A team player, innovative, proactive and self-motivated with excellent presentation and communication skills

PROFESSIONAL QUALIFICATIONS

Certificate in Telecommunication Technologies (Telone Centre for Learning)

Diploma in Telecommunication Technologies (Telone Centre for Learning)

Cisco Certified Network Associate CCNA (Certified)

Cisco Certified Network Associate SECURITY (Certified)

Cisco Certified Network Associate WIRELESS (Cisco Academy and University of Zimbabwe) CCNA WIRELESS

Windows 2000 administration (University of Zimbabwe)

PROFESSIONAL EXPERIENCE

Complete Enterprise Solutions (LonZim)

TECHNICAL REPRESANTATIVE

Duties and responsibilities

• Design and implement an ideal computer network infrastructure and model it to suit the business requirements and trends of the day.

• Ensure that the network is available all the time for mission critical application

• Monitor and ensure that available bandwidth is shared effectively and bottlenecks in the infrastructure are minimized or eliminated

• Ensure logging of any events on the system, analyze and interpret the log messages and prepare reports and recommendations

• Securely back up router running configuration and other equipment to minimize downtime in a disaster situation

• Routinely update equipment inventory

• Install, configure and upgrade operating systems and software, using standard business and administrative packages.

• Install, assemble and configure, network infrastructure and peripherals such as routers, firewall, printers, scanners and related hardware setup up new computer network and commission.

• Troubleshoot problems with WAN and LAN, computer systems, including troubleshooting hardware and software, email network and peripheral equipment problems; make repairs and corrections where required.

• Act as a technical resource in assisting users to resolve problems with hardware and software; respond to a centralized helpdesk to facilitate the exchange of information and advice; implement solutions or notify outsource providers as required.

• Make hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services and liaise with third party suppliers

• Assist in instructing clients in the use of standard business and administrative software, including word processing, spreadsheets and database management, provide instruction or written documentation where required.

• Assist with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintain current knowledge of hardware, software and network CES Zimbabwe technology and recommend modifications as necessary; and perform other duties of a similar nature or level.

International Federation of Red Cross & Red Crescent Societies

Information Technology and Radio Communication Technician

2005 to December 2010

Duties, Responsibilities and/or Achievements

Information Technology and Radio Communication administration, Computer Network and user support on a Windows 2003 Domain.

• Setup and maintain LAN for use at the Regional office, network include wireless and cabled network

• Installation of Radio communication network for Harare and Region.

• Testing functionality of installed equipment before putting into service.

• Configure and maintain Cisco routers and Cisco switches on the network.

• Configure users email accounts and ensure functionality.

• Ensure telephone extensions and lines are working and liaise with Telone when need arise

• Ensure proper power back up is in place for the office and provide support for generators and inverters.

• Provide support for electrical power generators installation and ensure proper use and maintenance of the generators at the office and delegates homes.

• Ensure a secure Computer network free from virus, Trojan horses and worms.

• Computer and network equipment maintenance

• Setup up Radio Communication Standards and ensure adherence of users to the system

• Provide training to user of proper use of Radios

• Maintain an equipment inventory of Laptops, Desktops, Servers, Satellite Phones, Two-way Radios, U.P.S.’s, Printers and Scanners

• Recommend new technological developments and adhere to current standards.

• Maintain a standard entire office LAN platform of Windows 2003 Server and Windows XP for the clients

• Support and recommend new purchases of equipment

• Run backup for the office

• Train users in the effective use of LAN resources and general computer use

• Offer any other relevant technical support to all Red Cross ICT users nationwide.

Telone

Technical Support and installation Technician (client server and Communication)

1999 to December 2004.

Duties and Responsibilities:-

• Setup up Billing system network for use by employees

• Testing functionality of installed equipment before putting into service

• Maintaining Data leased lines-9.6K, 64K and Newbridge Circuits for Telone Billing Network.

• Attending to connectivity problems of all billing networks to ensure an acceptable uptime and avoid delays in the day to day operations of the billing network.

• Installing, maintaining, configuring and troubleshooting Local Area Networks (LANs) and Wide Area Networks (WANs) for billing system

• Keep updated assets lists of all I.T equipment plan and develop a change strategy for upgrading of hardware and software.

• Repair and service all Telone computer hardware and accessories across the country.

• Offer training to users on proper handling of hardware, networks and basic IT use.

• Observe road regulation and adhere to them during and after working hours.

REFEREE

Gordon Chapanduka

Manager Information Technology

Telone Headquarters

Runhare House

Corner Forth Street and Kwame Nkrumah Avenue

Harare