Customer Service Sales

Jamie Marshall

**** ***** ******* *** ~ Chicago, IL 60619 ~ Phone 312-***-**** ~ ********.*******@*****.***

Skills Summary

Highly organized, multi-tasking professional with interest in entry-level marketing and sales positions; draws on previous experience which includes superior communication skills, creating in-depth presentations for employees, and assisting in the upkeep of customer and client satisfaction.

* 4+ years providing excellent customer service.

* Demonstrates excellent written and oral communication skills; recognizes need to adjust to different personalities to achieve desired results.

* Interacts effectively with individuals at different levels and with diverse backgrounds.

* Proficient in Microsoft Office Suite, Microsoft Access and Citrix

Education

DeVry University, Chicago, Illinois

Bachelor of Science in Business Administration with a focus in Marketing and Sales

Graduation: February 2010, G.P.A.: 3.4/4.0 Deans List 7 Semesters

Professional Experience

DeVry University, Chicago, Illinois

Admissions Advisor, March 2010-February 2010

* Informing prospective students of a specific program's admission requirements, delivery methods, and course structure in order to successfully meet/exceed enrollment targets.

* Provide timely follow-up with prospective students/applicants.

* Recruiting and screening qualified applicants for admission to DeVry University

Trayshawn Customs, Chicago, Illinois

Sales Manager Study, June 2008-July 2009

* Coordinated sales department by establishing goals and quotas for salespeople.

* Assessed market to determine growth and future trends.

* Monitored consumer trends to determine focus of sales efforts.

Fluor, Whiting, Indiana

Material Management Technician, 04/2008-05/2009

* Communicates daily with field personnel and top managers to ensure the correct material is ordered in a timely fashion.

* Trains employees to use in-house software and programs that include Citrix as well as the company database

* Participates in the upkeep of all files and information to create easy and manageable environment for all employees and clients.

Rent Smart Chicago, Chicago, Illinois

Leasing Consultant May 2007-January 2008

* Interviewed prospective tenants to determine their needs and desires.

* Conduct property tours for prospective tenants.

* Prepared lease and collected money upon signing of the lease.

MediConnect, Chicago, Illinois

Administrative Assistant, 01/2006-03/2007

* Prepared reports and presentations through independent research for employees and clients on a weekly basis.

* Organized and expedited work throughout the department to ensure the client receives information in a timely fashion.

* Maintained all department files and records to guarantee confidentiality and to ensure easy access.

Crate & Barrel, Chicago, Illinois

Sales Associate, April 2004-February 2005

* Assisted in setting up store displays to increase consumer traffic as well as create product awareness.

* Vigorously promoted the sale of department items while ensuring the needs of the customer are met.

* Provided superb customer service by answering questions and directing customers as needed.

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