Engineer Manager

GAURAV DHINGRA Email: ******.***********@*****.***

*** *****, **** ******, ********* #5-408-***-****

San Jose, CA 95112

OBJECTIVE

Seeking an engineering job in an organization of repute.

EDUCATION

Masters of Science (Software Engineering) at San Jose State University, San Jose, CA

(Expected Graduation: Dec 2010; GPA 3.4/4.0)

Bachelor’s of Engineering (Computer Science) at Maharishi Dayanand University, Rohtak, India

(Graduated June 2006; GPA 3.85/4.0)

SKILLS

Platforms: Windows VISTA/XP/2000/Me/9x, MAC, Linux, UNIX, Windows Server 2000 and 2003

Languages: C, C++, SQL, Microsoft Visual Basic 6.0, DOTNET, PHP

DBMS: MS Access, MySQL, SQL Server 2000

Packages: Microsoft/Star Office Suite, Flash, Adobe Photoshop, Macromedia Fireworks, LabVIEW 7.0

Web Design: HTML, PHP, Javascript, AJAX, CSS

Networking Skills: HTTP, SNMP, TFTP, TCP, UDP, SMTP, TELNET, FRAME RELAY

Computer Hardware Maintenance: Hardware trouble shooting, Recovery Backup

Other: Network Administration, Hardware/Software installation and trouble shooting.

WORK EXPERIENCE

QA Engineer at Satmetrix, San Mateo ( June’10 till date)

Developed Automated & Manual Test Scripts and Test Cases for Satmetrix product Enterprise, Performed Defect tracking and Document Reviews to implement Quality Controls using Bugzilla, Developed Technical Test Case documents for complete verification and validation of System Requirement Specification

Designed manual and automated scripts for performance & Load testing using BadBoy, Jmeter and LoadRunner, Experience in grey Box and white box test automation through Selenium

Tested SOAP using XML validations and created JUnit Classes

Created Test Plans and Test cases to perform Multi browser testing

QA Tester at SUN Microsystems’s Real Time Java Based Project Socialsite (Feb – July ‘09)

.

Project SocialSite, an open source ( CDDL/GPL2) project building Widgets and Web Service

that makes it easy to add social networking features to the existing web sites

Created white box test cases in JUnit to perform Unit Testing Tested XML SOAP Packets, payloads and headers Designed Requirements Packages, Test cases, Test suites and scenarios to manually perform Grey box and white box testing at unit, integration and system level.

QA Tester at SUN Microsystems’s SIP Servelets Based Project SailFin (Aug-Dec ‘09)

Tools: VOIP Technology Protocols, Java, JUnit, QTP, E-valid, Elementool.

Worked as a Quality Team Leader in a Team of four to perform manual and automation testing of

SUN Microsystems’s SIP technology based, Project SailFin, using QTP and VOIP protocols.

Designed Requirements Packages, Test cases, Test suites and scenarios to manually perform exhaustive black box and white box testing at unit and integration level.

Software Engineer at Accenture Services Pvt Ltd, Mumbai, (Feb ‘07 - July ‘08)

Employed as a SAP Technology Consultant and BASIS ADMINISTRATOR including SAP Installations& post installation configurations, BASIS Administration of SAP R/3 4.6C, BW & APO Systems for Client DuPont Chemicals. Good knowledge of Role creation, user authorization and audit in SAP Systems.

Experienced in working for Implementation, Go-Live, Post Go-Live, and Production Support projects. Experience in gathering requirements, design, re-design, development, maintenance for SAP applications security environments. Ability to manage multiple task during production support and implementation projects. Experienced in creating and maintaining 20,000 users for 30 SAP client systems.

Experienced in adhering to the Change Management Process for transporting roles, tables, security objects and maintaining the change documents experience with resolving ticket issues and troubleshooting security authorization problems while adhering to Service Level Agreements (SLA).

Experienced in providing security authorizations Training to the client personnel. Strong organizational and communicational skills combined with an aptitude to work both as a team member as well as an individual with minimum supervision, good work ethics, quality service, and proven results.

Networks Engineer at Vintron Convergys Limited, New Delhi, (June ‘06 - Sep ‘06)

Setup and Management of R-F link for equipments like Motorola Canopy 2.4 GHz, 5.2 GHz,

5.4 GHz, Linksys Wireless Bridge, Micronet, Wireless Bridge, Netgear, Senao, designing wireless & wired networks

Site Surveys for the feasibility of links.

Student Assistant (Technical Support Assistant for Electrical Engineering Department), San Jose State University, San Jose, CA, (Dec ‘09 – June ‘10)

Configuration of LAN & WAN connections, Updated Manager with status reports and created technical documents Data Backup & Recovery.

Installation & Maintenance of computers, Troubleshooting UNIX, Mac OS X and Microsoft Operating Systems, setting up CCT’s.

Network troubleshooting and maintenance of Lab equipments such as Oscilloscope, Function Generator, Logical Analyzer.

LIVE PROJECTS

Change Management System, 2008

General software developed in Developed in Java, J2EE to manage the change requests in an enterprise, to provide efficient solutions and assigns requests to related manager in order to provide appropriate status or solution to customers.

Created JUnit test suites in Java enhanced Eclipse environment.

Library Management System, 2006-07

Tools: C++, Black box Automation tool eValid, Bug reporting tool Elementool

Worked in a team of four in implementation of book reservations, cancellations, issue status,

and queries.

Coding, test case design, designed test scripts, developed test suites in eValid and performed automation testing.

Smart Online Courier System, 2006-2007

Tools: ASP.Net using C# & MS- Access

This provides the complete & efficient solution for managing & tracking the couriers online.

Provided ease & convenience to the customers to track couriers & reduced the chances of its

Misplacement.

Trainee Information System, 2007

Tools : ASP and SQL

Trainee information system basically kept the records of the trainees coming to IOCL by

providing the user a more friendly and error-free environment to maintain the records.

Web Enabled Gate Pass, 2007

Tools: JSP and Access

WEB-ENABLED GATE PASS provided the officers an ease in filling the details of the visitor visiting him/her at work thereby reducing the overhead of the person using the application at the entrance gate.

AWARDS/ACHIEVEMENT

Awarded Merit Recognition Certificate for being in the top 2% of the candidates who

Participated in NITAT with All India ranking being 1260/66287.

Won first prize in creative writing held at Inter College Festival-“Genesis 2K6” held at B.S

Anangpuria Institute of Technology and Management, April 2006.

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