Customer Service High School

Jarell DuBose

Address : ***** ****** *** *********, ** 90250 Phone : 818-***-**** Email: tseqsn@r.postjobfree.com

Objective :

To support the growth and profitability of an organization that provides challenge,

encourage advancement, and rewards achievement with opportunity to utilize my

substantial experience, skills, and proven abilities in Customer Service

Skills :

• Background in Airport Operations

• Great Customer Service Skills

• Excellent Communication Skills

• Innovative & Out of the Box Thinking

• Microsoft Word 2000, Excel, Power Point

Experience :

Customer Service Agent

[Feb 2010-Present] [Virgin Australia Airlines] [Los Angeles, Ca]

• Ticketing / Guest Check in and Assistance

• Gate Management & Boarding Announcement

• Operate computerized reservations systems

• Assist VIP Guest and Special Needs Guest

• Help coordinate the flight with the Flight Manager

Operator

[February 2007- February 2009] [1800-Dentis] [Culver City , Ca]

• Answer Phone calls and give each caller a great customer service experience

While searching for a dentist to help them with their Dental need

• Screen each call and fins out callers type of insurance and Location

• Match each caller with Appropriate Dental office that matches there insurance and dental need

Personal Assistant

[August 2005- Mar 2009 ] [Design 360], [Studio City , Ca ]

• Create sales invoices & collect payments from Clients

• Advise clients on decorative designs for their home or Commercial Space

• Client Management & Customer Service

Teacher Assistant

[August 2004 - May 2005] [Substitute Teacher Placement], [Van Nuys, Ca]

• Tutor students with reading and writing skills

• Teach various techniques on math and comprehension

• Developed programs to help with study groups and testing abilities

Education:

• Ulysses S. Grant High School, Van Nuys, Ca

• 1997-2002 [High School Diploma ]

References

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