Senior Business Analyst / Project Manager
Resume:
LYNN ELIZABETH THOMASON
Cornell, Michigan 49818
*************@*****.***
CAREER SUMMARY
A resourceful and solutions-oriented IT professional. Technical expertise includes ERP and Government development, implementations, database design. testing and systems integration. Well-developed planning, troubleshooting and team facilitation skills. Unique ability to quickly grasp, communicate and apply complex technical concepts improving overall business operations.
BUSINESS EXPERIENCE
STATE OF MICHIGAN – DHS 2/2009 to 10/2009
Working together with the Office of Human Services and Information Technology.
Site Coordinator/Support for DHS 2/2009 – 10/2009
The Office of Human Services is implementing a new welfare system throughout the state of Michigan.. Bridges is a internet based system using an ASP.Net environment with an Oracle relational database. It is based on a thin client on each of the counties computers and multiple application and database servers located in Lansing.
As Site Coordinator/Site Support for DHS:
• Set up Security/Profiles for eleven County Offices prior to go-live.
• Established business process impact documents on each county and create a gap analysis between old and new system.
• Provided site support, training and resolution of conversion issues at 6 County Offices.
ACTIVANT SOLUTIONS, INC 10/2005 to 2/2009
Activant provides a comprehensive business management software solution built specifically for lumber and building materials suppliers of all sizes. The SaaS software was a comprehensive set of modules for the building supply retail business.
Senior Implementation Specialist 10/2005 – 2/2009
Activant Solutions Inc. is a leading technology provider of business management solutions serving business in three primary vertical markets: hardlines and lumber, wholesale distribution and automotive parts. Activant Solutions Inc. Falcon product addresses needs in the LBM market. As Sr. Implementation Specialist, I was responsible for delivering software applications training, implementation services, and business consulting services to our LBM customers.
As Sr. Implementation Specialist:
• Manages implementation training projects for small, medium and large LBM customers..
• Establishes best business practices during implementation process.
• Delivers phone, web and onsite training services.
• Provides field and/or in house analyses of new products and applications.
• Work within a project timeline to initiate, coordinate, train and convert customer’s old system to Falcon ERP.
AMKOR MANUFACTURING 12/2004 – 10/2005
A leading manufacturer of semiconductors with multiple plants in Asia and corporate in Arizona.
Senior Programmer/Analyst 12/2004 – 10/2005
Amkor is creating a Customer Service data warehouse to facilitate the customer in tracking where their order is at any of the seven different manufacturing companies. System platform is AS400 and RPG based.
As Sr. Programmer/Analyst:
• Translated different sources of data from manufacturing facilities into the data warehouse. Sources include EDI, FTP, AS400 journal entries, and excel spreadsheets.
• Work with Corbit standard SDLC for Sarbanes-Oxley compliance.
• Work with Aldon ACMS, Affinity and Test Tracker change management tools.
• Developed programs in RPGILE using embedded SQL, service programs, procedures and open query.
• AS400 iSeries platform using DB2, DBU, CLs and OS400. Change management was documented in Altiris and Aldon.
DENSO MANUFACTURING 05/2004 – 12/2004
An automotive manufacturer of component parts for most automotive companies.
Programmer/Analyst
Denso Manufacturing is implementing a new ERP system in all manufacturing plants. System platform is AS400 and RPG based.
As Programmer/Analyst:
• Converted EDI transactions for order entry using Sterling Commerce Gentran. Creating transaction to meet each of the automotive company standards.
• Established data maps for all order load files from Gentran workfile to order entry file.
• Created functional requirements and specs for order loading, ASN sending and bar coded shipping labels after gathering requirements from users.
• Developed programs in RPGILE order loading and shipping using embedded SQL.
• AS400 iSeries platform using DB2, DBU, CLs and OS400. Change management was documented in Implementer.
STATE OF MICHIGAN – FIA 6/2002 to 1/2004
Working together with the Office of Child Support and Information Technology.
Site Coordinator/Support for FOC 9/2003 – 1/2004
Site Support for Prosecuting Attorney 6/2002 – 9/2003
The Office of Child Support is implementing a federally certified information system for administering child support, parenting time and establishing paternity. MiCSES is an internet based system using an ASP.Net environment with an Oracle relational database. It is based on a thin client on each of the counties computers and multiple application and database servers located in Lansing.
As Site Coordinator/Site Support for FOC:
• Managed project for ten counties in the northern lower Michigan and upper peninsula for the county offices of the Friend of the Court.
• Established business process impact documents on each county and create a gap analysis between old and new system heavily relying on JAD sessions.
• Worked with teams at each county on training, change management and establishing new business practices.
• Created functional requirements any county change requests and enhancements. Work with state IT department on defect report, testing scenarios and documentation modification.
HERMAN MILLER, INC. 2/1990 to 3/2002
A leading international manufacturer of furniture systems and seating for business and healthcare.
IT Manufacturing Business/Technical Analyst 1998 - 2002
IT Manufacturing and Distribution Team Leader 1997-1998
Senior Systems Analyst 1990 - 1997
IT lead for implementing Baan ERP software at three manufacturing sites. Create customized software solutions for Quality, Receiving, Purchasing and Production Management. Responsible for creating and maintaining a custom shop floor execution system to interface with Mapics manufacturing module. Directly supervised two Programmer/Analysts, a Database Administrator and a Trainer. Managed a budget of $220,000.
As IT Manufacturing Business/Technical Analyst:
• IT Project Manager for implementing an ERP system at two manufacturing sites within six months. Within one month of conversion the “customer reliability” metrics increased from 70% to 100%. Project at both sites was on time with the help of JAD/RAD implementation techniques.
• Designed all new interfaces between Mapics Customer Order Management, I2 Factory Planner and Baan ERP streamlining Meridian system. Using AS400 iSeries platform, DB2, CLs and SQL. Performed unit testing, integration testing and user acceptance testing.
• Established business requirements with both executive manufacturing team and members of the cross functional implementation team to insure an effective software solution at 8 mfg sites within HMI using RUP concepts. TQM methodology was used throughout plant.
• Member of product feasibility team of Mercury Winrunner . My role was test analyst. Our goal was to envision where tool could be used in our testing process.
As IT Manufacturing and Distribution Team Leader
• Team lead for a team of six.
• Created custom shop floor execution system for all facets of manufacturing: fabrication, inventory management, quality reporting, assembly, shipping and distribution written in Progress GUI object oriented language and interfaced to Mapics using RPG transaction processing programs. Tested and trained shop floor on system.
• Lead hardware/software installation project at newly constructed manufacturing site in Spring Lake. Hardware consisted of PCs with Window2000.
• Spearheaded the implementation of I2 Factory Planner, a planning and scheduling software package that interfaces with Mapics, allowing orders to ship within one day versus one week (the industry standard).
• Implemented and maintained various technologies on shop floor, including Intermec RF guns, and touch screen computers, gaining competitive advantage in the manufacturing and distribution process using AS400 iSeries platform, RPG interactive sessions.
As Senior Systems Analyst:
• Designed and implemented custom CRM software package (AS400 application written in RPG and VB ) for the Sales and Marketing team, improving retention of customer and dealer information to better prepare Sales/Marketing to meet customer needs.
• Benchmarked, proved the technical feasibility and designed interfaces for expert configuration tool a front end rules-based product configurator and Mapics.
• Implemented EDI system on AS/400 for order management and sending purchase requirements to suppliers using GENTRAN.
• Lead upgrade of Mapics from Mapics II to Mapics DB and then to Mapics XA.
• As part of disaster recovery team, created and implemented plan for recovering at Spring Lake campus.
PREVIOUS BUSINESS EXPERIENCE
Worked as a Senior System Analyst (1986-1990) for Cannon Muskegon, Inc. designing, programming and maintaining software, and as a Data Processing Director (1983-1986) for Boone County, Missouri.
EDUCATION
MS Electrical Engineering University of Missouri 1983
BS Chemical Engineering University of Missouri 1980
EDUCATIONAL HONORS
National Library of Medicine Fellow (1980-1983)
Affiliated with National Library of Medicine in Washington D.C.
COMPUTER / SOFTWARE EXPERIENCE
ERP Software: Baan, Mapics, I2 Factory Planner, Falcon, JDEwards.
Methodologies: Lean Mfg, TQM, Goldratt, RUP, Agile SCRUM, SDLC, JAD/RAD, Sarbanes-Oxley, SaaS
Software: Unix, SQL, RPG, Progress, C+, Cobol, Fortran, Visual Basics, DB2, FoxPro, Implementer, Aldon ACMS, Aldon Affinity, Hawkeye, APLUS, ROBOT, CL, OS400, Test Tracker, Altiris
Hardware Platforms: Windows 2000, Hewlett Packard, IBM 390, IBM AS400, Honeywell, Digital Vax.
Desktop Applications: Microsoft Windows 95/98 and 2000/ME, Microsoft Office Suite including Word, Access, Excel, Project, PowerPoint, Netscape, Lotus Suite including Lotus Notes and Lotus Mail, WordPerfect Office Suite, PageMaker, Visio
PROFESSIONAL AFFILIATIONS
APICS
United Way Loan Executive
STIRC Advisory Board
Contact this candidate