Customer Service Representative
Resume:
Sherica Holmes
**** ******** **. ********, ** ***37
**************@*****.***
Objective
To contribute to the success of an organization through my in-depth knowledge and skills related to the pharmacy technician field.
Education
High-Tech Institute Inc. Memphis, TN
Associates of Applied Science in Pharmacy Technician Graduation April 13, 2007
Awards
Perfect Attendance and Excellence Academic
Community Service Award Pin- Commander Rotsowski U.S. Navy
Skills
Counting pills and measuring liquids
Cleaning the hood for Chemotheraphy
Excellence customer service
Knowing generic and brand
Phone skills, typing skills
Work Experience
Linc- Walmart Memphis, TN August., 2011- Present
Invoice Clerk
Process inbound and outbound trailers for Walmart
File papers
Answer phones
Technicolor Memphis, TN April, 2011- August 2011
Warehouse Associate
Sort DVDS on tilt tray
Keep area clean
Sam’s Club March, 2008- Sept., 2008
Customer Service Representative
Answered the phones
Sale cell phones
Discuss phone plans with customers
Inventory of stock
Sitel Corporation for Cigna Memphis, TN August., 2006- March 2008
CSA (Customer Service Rep.)
Answered phone calls
Talked tp providers from doctor offices
Discuss insurance regarding to members
Research information on claims
Heatcraft Industrial Park Grenada, MS May 2005- Aug., 2005
Assembly Line Operator
Built central air units
Put headers and fluorites on central air units
Filled drill gun with screws
Cleaned work areas
Pizza Hut Grenada, MS March, 1999- June 2003
Greeter and Server
Greet and seat customers
Served orders
Cleaned dining area
Great customer service
Education
High- Tech Institute Memphis, TN Pharmacy Tech 2005-2007
Grenada High School Grenada, MS Diploma 2001-2005
Professional References
Charles Clinton Bryant- 5041 Shelby Dr. Memphis, TN 38118
901-***-****, Pastor
Amanda Gilbert- Poplur Ave. Memphis,TN 38115
901-***-****, HR
Carrie Mack- 166 Lyon Dr. Grenada, MS 38901
662-***-****, Teacher (retired)
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