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Customer Service Administrative Assistant

Location:
Poughkeepsie, NY, 12601
Salary:
16
Posted:
July 08, 2012

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Resume:

Marva James

*** ****** **

Poughkeepsie, NY *****

646-***-**** (H)/ 347-***-****

trbxnz@r.postjobfree.com

Objective:

An assertive, determined and focused individual seeking a rewarding and challenging position that will provide stable career growth as well as professional advancement.

Skills:

* Proficient in Microsoft Office & Quick Books * Excellent administrative and managerial skills

* Type 35wpm * Exceptional problem solving skills

* Outstanding organizational & interpersonal skills * Articulate and the ability to learn quickly

Professional Experience:

Forestville Rehabilitation Maryland, MD

Nursing/ Geriatric Assistance 2012-2012

Following instruction of the charge Nurse & Doctors

Care for resident needs including feeding, changes & other duties

Take resident to appointment

Taking care of resident

Brook Haven Queen, NY

Nursing assistance 2010-2011

Following instruction of the charge Nurse & Doctors

Care for resident needs including feeding, changes & other duties

Take resident to appointment

Taking care of resident

Accent Care Brooklyn, NY

Home Health Care 2009-2010

Cater to patients’ needs including but not limited to

Feeding, changing clothing, & combing hair

Taking a walk on a given beautiful day, conversating with my client

Preparing meals, taking client to doctors appointment

Southside Management Group LLC

Brooklyn, NY Administrative Assistant to the Broker 2008-2009

Recorded messages; Answered and routed phone calls on multi-line telephone system

Filed personal and confidential information

Scheduled & confirmed appointments for clients to come to the office or to view apartments

Worked with vendors both over the phone & via email to research & resolve account & payments issues

Maintained an inventory of all office equipment and supplies

Accounts receivable

Helped planned and organized company corporate meetings and conferences

Assisted brokers in any task as needed

Journey New York, NY

Office Assistant 2008-2008

Answered telephones and recorded messages

Shipped and received merchandise

Prepared invoices for payment using Quick Books

Maintained filing system

Made bank deposits

Abe Delivery Services New York, NY

Office Manager 2006-2008

Prepared daily reports and invoices for management

Dispatched employees according to areas and priorities

Trained support staff

Performed payroll duties

Recorded messages; Answered and routed phone calls on multi-line telephone system

Provided customer service & support over the phone

Fulfilled all filing, faxing, copying and data entry duties

Freelance HHA New York, NY

Patient Care 2000-2006

Following instruction of the charge Nurse & Doctors

Care for patient’s needs including feeding, changes & other duties

Assistance with brisk (circumcisions)

Responsible for daily liquid intakes, schedule & systematized to ensure easy transition

Education;

Kareful & Karefree School Brooklyn, NY

Nursing Assistance certification 2010-2010

Home Health Aid Certification/PCA 2010-2010

Kings County Hospital (Volunteer 2000-2011

Patient Care

Administration Assistance

Clerical Assistance

I was utilized in whatever department and capacity the administration seen fit according to my skill level; office assistance, patient care, clerical & other duties.

Medgar Evers College Brooklyn, NY

Bookkeeping & Accounting 1&2 Certification 2007-2009

Microsoft word & Microsoft excel, keyboard, computer basic, QuickBooks and payrolls

Caliber Training institute

Nursing Assistant (120hours) - Certified 2001-2001 Nurse Aide, fire safety, Infection Control, HIV Confidentiality (12hours) New York, NY

Bedford University 1998-1999

High School Diploma



Contact this candidate