QA, Process compliance, CMMI, ISO 9000
Resume:
Professional Experience
Learning Tree International, USA 1998 – Present
Consultant & Instructor – Software Engineering Management
• Experience in developing proposals, design and implementation of courses.
• Author courses pertaining to testing, quality assurance and the CMMI.
• Provide instructional and consultant support in quality, testing and CM.
• Utilized tools: RequisitePro, ClearCase, AllChange and Appraisal Wizard.
Independent Senior Consultant 2005 – Present
• Evaluated project management processes in accordance with industry best practices.
• Designed training materials and provided training to help improve processes.
• Presented audit findings and recommendations to close noncompliances.
ALLTEL, Alpharetta, Georgia 1996 – 2003
Supervisor QA/ Senior IT Consultant (Cingular)
• Managed local and remote teams.
• Directed CMM initiatives and coached team members.
• Managed projects and directed process improvement (PMBOK, CMM, ISO 9000).
• Trained and managed internal auditors while serving as the lead auditor.
Texas Instruments, Dallas, Texas 1985 – 1996
Senior Quality Assurance/Network Engineer, Defense Systems & Electronics Group
• Created processes, trained staff and verified compliance using DOD 2167/2168A.
• Provided team support by initiating process improvements and monitoring compliance.
• Audited suppliers who developed software for the Joint Standoff Weapons program.
• Evaluated activities and participated in software inspections and testing.
• Assessed configuration management activities and monitored corrective actions.
• Provided on-going centralized network support.
• Scheduled upgrades and monitored network traffic.
Education and Certifications
• Bachelor of Science – Computer Science
• Certified - Software Engineer Project Manager (SEPM)
• Certified - IT Infrastructure Library (ITIL) Foundation Level
• Certified – ISTQB Tester
• Certified - ISO 9000 Provisional Auditor
• Certified - Lead Facilitator/Instructor
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