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Customer Service Administrative Assistant

Summerville, SC, 29483
August 13, 2012

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*** ******* ****

Summerville, SC ***** Phone 843-***-****


Doneshia L. Gardner

Objective To utilize my knowledge of administrative practices and strong communication skills in order to obtain a position along the corporate ladder.

Education October 2009-Dec 2012 Trident Technical College On line

Medical Billing/Coding

Currently enrolled

Professional experience December 2007-June 2009 Alston Wilkes Society Charleston, SC

Supervision Specialist

Preserve accurate records and paperwork for recordkeeping and evaluation purposes.

Act as administrative assistant to Facility Director and clinical staff.

Serve as a liaison between facility staff and the general public.

Complete written correspondence such as memos for key personnel team.

Record and log all incoming/outgoing mail.

Compose weekly/monthly reports in database.

Adhere to American Correctional Association guidelines concerning proper filing of paperwork.

Responsible for training new employees.

February 2007-December 2007 OSI Charleston, SC

Accounts Receivable Associate

Collect on delinquent accounts for AT&T customers.

Act as customer service representative.

Meet daily/weekly/monthly collection goals.

Update account information in computer database.

November 2004-Oct 2006 LSU Health Science Center Shreveport, LA

Administrative Coordinator I

Answer 3-line telephones.

Help instruct to maintain orderliness of hospital.

Type office documents, faxing, filing, etc.

Summary of qualifications

Skillful in Microsoft Word, Excel, Power Point.

Strong communication skills, strong organizational skills, and type at a speed of 72cwpm.

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