Customer Service
Resume:
Jonelle Burpo
Justice, IL ***58
*************@*****.***
Dear Human Resource Manager:
If your Hotel requires a high energy Guess Representative with a no excuse attitude and is up to any task, then I’m the person you’re seeking. My qualifications and experience will enable me to fulfill your expectations.
My success in the past had stemmed from my strong commitment and sense of professionalism. I keep high standards for my work and am known for my ability to follow through.
Though my resume is detailed and comprehensive, it cannot fully demonstrate the manner in which I have achieved success. Character, personality, and the ability to work in a team environment can be demonstrated in a personal meeting. I would welcome an interview at your earliest convenience. Thank you for your time and consideration. I am certain that I would become a valuable addition to your staff.
Sincerely,
Jonelle Burpo
Enc: Resume
Jonelle Burpo
8643 South 87th Street
Justice, IL 60458
*************@*****.***
OBJECTIVE to obtain a position with a well established organization that will enable me to utilize my strong organizational skills, work experience, and ability to work well with people.
CEERTIFIED NURSING ASSISTANT
11/2011 – Present, Manor Care Nursing Home, Oak Lawn, Illinois
• Observe patients' conditions, measuring and recording food and liquid intake and output and vital signs, and report changes to professional staff.
• Bathe, groom, shave, dress, and/or drape patients to prepare them for surgery, treatment, or examination.
• Feed patients who are unable to feed themselves.
• Prepare, serve, and collect food trays.
• Provide patient care by supplying and emptying bed pans, applying dressings and supervising exercise routines. 6
• Provide patients with help walking, exercising, and moving in and out of bed.
• Transport patients to treatment units, using a wheelchair or stretcher.
• Turn and re-position bedridden patients, alone or with assistance, to prevent bedsores.
Certified Nursing Assistant
01/2010 - Present, Tri-State Nursing Home, Lansing, Illinois
• Observe patients' conditions, measuring and recording food and liquid intake and output and vital signs, and report changes to professional staff.
• Bathe, groom, shave, dress, and/or drape patients to prepare them for surgery, treatment, or examination.
• Feed patients who are unable to feed themselves.
• Prepare, serve, and collect food trays.
• Provide patients with help walking, exercising, and moving in and out of bed.
• Transport patients to treatment units, using a wheelchair or stretcher.
• Turn and re-position bedridden patients, alone or with assistance, to prevent bedsores.
Call Center Representative
4/2007 - 10/2009, Americall, Lansing, Illinois
• Interacting by phone with the customers to solicit order for services or goods.
• Communicating private individuals or businesses by phone for various purposes.
• Developing targeted sales campaigns, which increase sales to the organization
• Maintaining records of telephonic communications, interactions, accounts, orders, and payments.
EDUCATION
06/2010-present: Moraine Valley/Computer Network Security Consultant
SKILLS
• PowerPoint, Word, 40 wpm, internet, email, excel, data entry
REFERENCE
Available upon request
Contact this candidate