Customer Service Sales

Bryan J. Blash **** Huntcliff Village Court Apt **08

Sandy Springs GA 30350

Cell: 678-***-**** *****************@*****.***

SUMMARY OF QUALIFICATIONS

Consistent track record of utilizing superior customer service skills to problem solve and negotiate

Demonstrates strong technical skills proficiency PLM Windchill, Word, Excel, PowerPoint, QuarkXPress and Photoshop

Accomplished sales associate in a retail atmosphere

5 years of sales experience in a commission environment

Energetic, dependable, and highly motivated with strong work ethics

Team player with determination to exceed quotas and accumulate commissions

Excellent interpersonal, communication and relationship-building skills. Listens attentively, communicates effectively and follows through diligently

Dependable with schedule, including nights and weekends

Work Experience

CDI CORP - NEWELL RUBBERMAID (Contract)

Adminstrative Assistant – Dunwoody, GA 11/2011 – 2/2012

Proficient and accurate data entry via PLM Windchill

Schedules and sets up cross-functional team meetings

Interacts and communicates effectively with internal teams to coordinate activities

Multitasks and prioritizes in order to meet critical deadlines

FOREVER 21

Part-time Stock Clerk – Alpharetta, GA 6/2011 – 12/2011

Restocked merchandise for display on store shelves

Sorted and organized store inventory on a regular basis

Accurately labeledand priced all merchandise

Maintained effective visual display of merchandise to assist in sales

JCPENNEY

Sales/Customer Service – Alpharetta, GA 2006 - 2010

Greeted customers and provided excellent assistance to resolve issues and fulfill their requests

Accumulated the most sales in the Shoe Department for the store’s district in Dec of 2008

Surpassed assigned sales and promotional target quotas

Placed orders for customers by requesting products from the catalogue

Maintained and restocked merchandise on display

Regularly applied knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Cleaned shelves, counters, and tables ensuring merchandise and store were presentable

DILLARD’S

Sales/Customer Service – Alpharetta, GA 2006

Assessed the wants and needs of customers in a timely fashion

Met and exceeded sales quota with regularity

Assisted in the training of new sales associates to further prepare employees

Opened up new accounts with Dillard’s customers and entered all the information correctly into the system

Restocked inventory efficiently to ensure customers receive excellent customer service

Successfully resolved customer problems and answered customer queries over the phone and in person

BLOCKBUSTERS

Shift Manager – Smyrna, GA 2004 –2005

Successfully problem solved in order to resolve operational issues

Recorded store revenue and daily transactions in order to assess store goals

Recorded and filed Daily and Weekly Store Reports

Promoted from Customer Sales Representative to Manager

Provided excellent customer service that exceeded customers’ expectations

Acquired new memberships and generated sales in promotions

Communicated with customers so that customers have an understanding of promotions and policies

Consistently received recognition for top sales performance

Performed monthly inventory

Maintained store presentation and organized merchandise to enhance customers’ experience

Education

Campbell High School, Smyrna, GA

Diploma GPA: 3.20 (May 2004)

American Intercontinental University, Dunwoody, GA

Major: Business Management GPA: 3.75

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