Manager Human Resources

Rose M. Biehl

________________________________________

**** ***** ***** *****, ******* Station, Tx. 77845-2412

(relocating to Plano, Tx. )

phone 419-***-**** email: *********@*****.***

Objective: To maximize the success and profitability of the business as a strategic partner, utilizing my intellectual, interpersonal, technical and business competencies within the scope of Human Resources, Safety and Risk Management.

Highlights of Qualifications:

* Possess excellent organizational, decision-making, verbal / written communication and troubleshooting skills

* Working knowledge of NMFA, human resource management and the worker’s compensation system

* Equitable, fair and empathetic w/ employees, staff and clientele

* Tenacious in controlling costs and meeting goals

* Proven success w/ transferable Human Resources & Risk Management skills

Experiences: Knife River Co., MDU Resources Company, Bryan, Tx. 10/11 to current

Regional HR / Safety / Risk Manager: Responsibilities include partnering with the Executive Operations Management team, recruiting, screening, hiring, training, compensation, assessing, coaching, counseling, disciplining and terminating employees, evaluating external influences and pressures to identify needs, spot issues and formulate solutions. Maintaining documentation of employment actions, recordkeeping as required by law, complaint resolution processes , diffusing workplace issues, and compliance with federal, state and local laws and regulations Policies created and are applied in a fair, consistent and nondiscriminatory manner. Exhibiting excellent communication, trust, ethics, fairness, expectations, conflict resolution, career counseling, career development, and leadership that will result in good employee morale, enhanced productivity, reduced absenteeism and turnover, and recruitment and retention of employee talent. Performance development and management. Benefit development and management.

Lowe’s Home Improvement, Adrian, Mi. 01/10 – 04/11

Human Resource Manager: a key member of store management team by providing essential leadership as we continue to build upon our foundation of success. Responsible for attracting, motivating and retaining a high-performing diverse workforce in a Lowe’s retail store. Responsibilities include effective management and execution of learning, career development, employment practices, recognition and reward, staffing, performance management systems, compliance and creating and maintaining a positive associate relations environment.

* Responsible for Employee Relations

* Extensive Knowledge of State, Federal and Local Laws

* Recruitment and Staffing for seasonal and regular positions

* Training, Learning and Development

* Performance Management / Career Development

* Ensure proper administration of benefits information including healthcare, 401K, ESPP, workers compensation, and Associate services

YRCW / Roadway Express, Inc. 11/95-09/09

Division Manager of HR, V03 05/08-09/09

* Investigated internal reviews, Ethicspoint and implemented corrective actions and conflict resolution

* Responsible for employee relations within the division (7 state area)

* Strategic Planning and Talent Management for Division

* Extensive Knowledge of State, Federal and Local Laws

* Successful in collaborating with / influencing upper level management and peers to support growth and financial results

* Procedure and Policy Creation and presentation

Human Resource Coordinator, D06 01/05-05/08

* Developed and implemented hiring, training process and HR Department for new billing center project

* Experienced in mass recruiting

* Partner and Consult w/ managers at fifteen locations for all areas of human resources

* Secured grants and incentives of $700,000 plus for assessment, training and operation for multiple locations /states

Human Resource/ Worker’s Compensation Manager 01/00- 01/05

* Oversaw the hiring, training and development of facility supervision & IBT labor workforce, 225 employees

* Maintained employee files per company, state & federal mandates, perfect audit

* Handled ADA, FMLA, ESL concerns and compliance

* Administered Worker’s Comp. for facility, maintain modified duty program, TPA accountability, Claim reduction 75%

* Coordinated labor relations through appropriate discipline / hearings, achieved goal of significant reduction of absences

* Special interest areas: St. Jude Committee, eefb ’88 council, Safety , Challenge 2000

ISO 9002 Coordinator 1999-2000

* Special assignment to prepare the facility for 9002 audit, certified: Set model for future audit process

Cont…..YRCW / Roadway Express, Inc. 11/95-09/09

Office Manager 1998-1999

* Hired & trained new office clerical and interns; Managed a clerical staff of 28

* Maintained and procured office, dock, & city/yard computer, audio, visual technology

* Negotiated office white paper contract

Claims Supervisor 1995-1998

* Initiated new objectives to reduce cargo claims and provide a better quality of product.

* Investigated claims while facilitating a complete re-organization of the cargo claims department

* Maintained Hazardous Material spill data and disposal

Awards J.T. Topping (District award) October, 2002 Chairman’s Award (Corporate award) April, 2005

Education: Miami University; Oxford, Ohio ; BS Major : Education

* Ohio Merit Scholarship

* SHRM completion of PHR learning system, University of Toledo

* Negotiating: University of Toledo; Toledo, Ohio

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