Operations Management
Resume:
Julie Hubbell
Lewisville, TX 75077
Objective: A challenging position that will both utilize and strengthen the organizational and motivational skills acquired in over 20 years of diverse, demanding responsibilities.
Experience:
• Designed, developed and implemented a centralized database consisting of the tracking of event data for the Software and Systems Group resulting in the reduction of cycle time for field data and on time performance for our customers.
• Investigated and brought to conclusion invoicing challenges for clients in the United States, Canada, and Mexico. Resulting in the collection of delinquent accounts in the access of $800K.
• Performed training with the Accounting Department on contractual agreements to be proactive on requirements for each contract and invoicing structure.
• Successfully negotiated contracts with IT Research Firms for best pricing, research capabilities, and the effective utilization of those contracts.
• Program Security Manager. Responsible for all aspects of security within two classified independent programs. Provided direction and leadership for program and field service personnel. Extensive work with DD254 and NISPOM. Achieved and maintained a Top Secret security Clearance.
• Compliance Auditor for classified program. Performed audits, investigations on missing items, completed required reports, and brought violations to conclusion.
• Provided daily support for over 300 engineers in the Software, Systems, and Mechanical Engineering Group. This included scheduling travel, expense reports, time entry issues, scheduling and planning of events and equipment issues.
• Responsible for processing of new employees, background checks, analyzing program clearance paperwork for completeness and accuracy, and training.
• Provided training for personnel in interacting with Analyst and Research Firms. Provided guidance for Practice Heads to develop their marketing strategies for products and services they will provide to the market place.
Education:
Master of Arts, Organizational Management, Human Resource Management, Conflict Resolution. Dallas Baptist University, Dallas, TX May 2004
Bachelor of Applied Arts and Sciences, Criminal Justice and Business Administration. Dallas Baptist University, Dallas, TX December 1998
Associate Degree of Applied Science, Criminal Justice, North Central Texas College. Gainesville, TX May 1995
Experience:
Tata Consultancy Service Nov. 2004 – Feb. 2009
Manager, Analyst Relations
Gartner, Inc. April 2000 – Nov. 2004
Senior Consulting Coordinator
Raytheon/Texas Instruments April 1988 – April 2000
Security Administrator
Compliance Auditor
Senior Administrative Assistant
Software Skills:
Microsoft office: Word, Excel, Access, PowerPoint
Lotus Notes
Word Perfect
Training:
• Conflict Resolution
• Operations Management
• Analyst Relations
• Knowledge Management
• Six Sigma
• Effective Work Teams
• Diversity
• TQM
• Change Management
• Process Management
• Personnel Management
• Certified Mediator
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