Executive Manufacturing and Operations Manager
Resume:
TROY FULLER
PFLUGERVILLE, TEXAS 78660
512-***-**** (h) 512-***-**** (m)
**********@*********.***
EXECUTIVE MANUFACTURING OPERATIONS MANAGEMENT
Diverse Executive Manager offering more than 19 years of manufacturing expertise and consistent success in achieving revenue, cost, productivity and delivery goals.
QUALIFICATION PROFILE
VALUE PROPOSITION
INNOVATIVE PROBLEM SOLVER:
Proactive in anticipating problems and active in fixing items that are not working. Attract, motivate and retain a highly skilled and motivated workforce by implementing innovative and cost saving programs.
ADEPT IN HIGH ENERGY, FAST PACED ENVIRONMENTS:
Contract manufacturing organizations are by nature extremely fast paced, high pressure and priorities are always changing. Commitment to detail, deadlines and customer satisfaction regardless of the fast moving environment.
COMMUNICATIONS AND PRESENTATION ACUMEN:
Comfortable communicating and presenting at any organizational level. Includes presentations to Board of Directors, Executives and Investors, skilled customer/vendor facing dialogue and supplier negotiation.
LEADERSHIP/MANAGEMENT
MENTOR ~ COACH
EMPLOYEE RELATIONS:
Balance the company’s best interest with employee’s needs to achieve mutually beneficial business goals. Provide expertise for implementing best management practices to maintain high morale in multinational, high-growth businesses. Develop relationships with staff to facilitate excellent talent development. Develop, maintain and monitor objective metrics for staffing levels, Knowledge-Skill-Abilities (KSA), expectations and motivation to fulfill organizational requirements
MANAGEMENT STYLE
TEAM ORIENTED LEADER:
Regularly meet and collaborate with senior leadership team to brainstorm and set strategic direction for the company. Pool resources to establish balanced and well planned operational goals and set focus toward delivering results. Discuss various opportunities within the organization to continuously improve processes, methods, relationships and tools.
STRATEGIC PARTNER
VISION CASTING AND IMPLEMENTATION:
Marshal limited resources as set out by the Chief Executive Officer and the Board of Directors to the most productive uses with the aim of responsibly creating maximum value for the company's stakeholders.
LEADERSHIP
ORGANIZATIONAL DEVELOPMENT:
Develop and cascade the organization’s strategy/mission statement to the lower ranking staff, and implement appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals.
CORPORATE FOCUS
PROFITABILITY AND LIABILITY MINIMIZATION:
Identify and maintain Key-Performance-Indicators (KPI’s) to assure the organization is making progress towards its long-term organizational goals. Financially tie all activity to the financial goals of the organization and eliminate any activity that does not add value to the business.
RELEVANT SKILLS
OPERATIONAL PROFICIENCY:
Identified Business Process Improvement (BPI) Programs and developed continuous improvement initiatives based upon Six-Sigma (statistically objective) findings.
Drove performance measures for the measurement of the operation's performance with consideration for efficiency versus effectiveness; providing personnel with regularly updated reports reflecting individual and corporate performance.
Developed and maintained KPI tools directly focused on corporate mission statement and strategy goals thereby efficiently capturing performance data for six sigma analysis, performance appraisals, quality initiatives, efficiency and other key process indicators.
Regularly reviewed both cost and market models and adjusted them to better fit the organization’s profitability and market share.
Using available data, created an overall communication tool assuring that jobs were built cost effectively, correctly and on-time, every-time.
Created and instituted forecasting and delivery system involving 850+ finished good parts, and built cost-effective supply chain relationships capable of adapting to the continuous growth and anticipated expansion of our customers.
Achieved ISO9001:2000 certification in multiple locations (the first was in 1996) and initiated with the senior leadership activities to attain ISO/TS16949:2002 (the required quality system for the automotive industry).
Defined and implemented the strategic leadership, direction and requirements for the entire Organization.
Met regularly with senior leadership team to brainstorm and set the strategic direction for the company
MANAGEMENT ~ HUMAN RELATIONS:
Developed relationships with staff to facilitate excellent talent development, management and recruiting.
Regularly met with and discussed various issues relating to each individual and department throughout the company to better understand the needs of our employee’s.
Guided employee training, personal improvement programs and events and mentoring programs with senior leadership team to assure vision casting was being communicated and employee needs were being addressed.
Improved management-labor relations through training, education and incentives without increasing payroll. Systems brought HR practices assured compliance, provided for objective tracking of employee performance on an individual level, improved employee morale, and improved efficiency in warehouse, production, QA/QI and packaging/shipping.
Many visitors commented on our clearly hard working, yet high morale nature of our organization.
STRATEGY ~ CORPORATE DEVELOPMENT:
Experience extends to all manufacturing disciplines including finance/accounting, purchasing/supply-chain management, logistics, production, QA/QI, HR, information systems, sales/customer service and cost analysis.
Proven proficiency in organizational development areas such as quality systems, personnel mentoring, continuous improvement, vision casting, budgeting, cash management and cost controls.
Strategic business planning and executing of programs for all phases of the business life cycle (startup, expansion, contraction, turnaround and reengineering).
Successfully oversaw the start-up and development of two different contract manufacturing companies that both ultimately developed to include in excess of 150 employees.
SUPPLY CHAIN MANAGEMENT:
Developed and successfully implemented a low cost region manufacturing plan utilizing both Mexico and China significantly reducing cost of various jobs and opening the door for new, lower cost model customers.
Successfully negotiated and established JIT/Kanban style contracts with suppliers reducing material cost and liability for both; while at the same time improving availability of raw material.
Developed and maintained a vendor qualification and grading system and regularly reported the results to suppliers.
Developed and adjusted standard cost metrics to track purchasing efficiency.
RELATIVE EMPLOYMENT HISTORY
VARIOUS CONSULTING CONTRACTS:
2007- PRESENT
Sherman Assembly Systems- San Antonio, Texas
On Hold Custom Audio- Hammond, Louisiana
PRESIDENT & COO:
1998-2007
TLB International, Inc. ~ InnovaTech Services- Austin, Texas
GENERAL SALES MANAGER:
1996-1998
Bond Technologies- Austin, Texas
GENERAL MANAGER:
1995-1996
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