Customer Service Registered Nurse

Katherine H. Anderson

***** **** ******, *********, ** 80640

Mobile: 602-***-**** Email: *********@*****.***

CAREER OBJECTIVE

To provide quality nursing care, further developing excellent patient care skills and clinical knowledge, as well as gain diverse experience in a variety of nursing specialties.

EDUCATION

Excelsior College (Albany, NY) 2007 – 2009

Associate Degree in Science in Nursing Graduated: August 2009

At-Home Professions (Fort Collins, CO) 2005

Medical transcription Completed: 2005

Davenport University (Midland, MI) 1999 – 2000

Diploma/Certificate – LPN Graduated: May 2000

Delta College (Saginaw, MI) 1997 – 1999

Nursing curriculum

Lamar University (Beaumont, TX) 1996 – 1997

Nursing pre-requisites

Brazoswood High School (Clute, TX) 1992 – 1996

Diploma

LICENSURE

RN License – Colorado (Active); Montana (Active)

LPN License – Montana (active), Colorado (active), Arizona (inactive),

Maryland (inactive), Michigan (inactive)

SKILLS PROFILE / QUALITIES

* Computer skills * Organizational skills

* Patient scheduling for Pre-procedure Outpatient Clinic * Team player

* Flexibility to float/assist different departments * Detailed oriented

* Medical transcription * Time management

* Willingness to learn new skills * Good listener

* Strong commitment to succeed * Perfect attendance

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EMPLOYMENT HISTORY

Dialysis Clinic, Inc (Kalispell, MT) Sept. ’10 - Present

Registered Nurse – Responsible for initiating/ending dialysis treatment for outpatient clinic, required to do 24 hour call days for dialysis treatments for acute inpatients at the hospital; responsible for assessing and monitoring patients during treatment; responsible for assigned primary patient care plans and patient education, enforcement of infection control policies and procedures.

Heritage Place (Kalispell, MT) June ’10 – Sept. ’10

Registered Nurse, PRN – Responsible for two resident wings on the night shift; medication administration; monitoring for change in resident health status; coordinating transfer of resident to hospital if emergent change in health status; resident assessment and charting.

University of Colorado Hospital (Denver, CO) Aug. ’06 – Nov. ’09

Pre-op Care Team Assistant – Preparation of patient charts for next day surgeries as well as checked patients in for surgery; assisted Rns with transcribing physician orders; assisted family members with necessary information and communicated with medical team to relay pertinent information to family members; required to maintain constant communication between front desk, preop, PACU, and OR staff.

Pre-procedure Services – Flex status position where I assisted the Pre-procedure department when short staffed doing patient scheduling and data entry for inpatient and outpatient surgeries.

Homemaker (Phoenix, AZ / Denver, CO) July ’05 – Aug. ’06

Medical transcription – Transcribed reports for three orthopedic surgeons; worked from home and met specific deadlines to have reports returned in timely manner.

Southwest Airlines (Baltimore, MD / Phoenix, AZ) July ’00 – July ’05

Flight Attendant – Ensured passenger safety and comfort in-flight as well as provide great customer service.

Bennigan’s Grill & Tavern ( Midland, MI) Feb. ’99 – June ’00

Hostess/Server – Customer service skills.

Rite Aid Pharmacy (Midland, MI) Aug. ’07 – Feb. ’99

Pharmacy aide – Assisted with filling and preparing prescriptions in tablet or suspension form; computer, customer service and sales clerk duties required.

Plantation Health Care Center (Lake Jackson, TX)

Certified Nurse Aide – Assisted patients with ADLs; monitored VS. June ’96 – Aug. ’97

Dietary Aide – Assisted with food preparation and feeding residents. Dec. ’93 – April ’95

REFERENCES AVAILABLE UPON REQUEST

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