Quality Control Manager
Resume:
Ken Margolies
H-** Quincy Circle
Email: *******@***.***
Dayton, New Jersey 08810
Phone: 732-***-****
Key Competencies:
• Certified Six Sigma Green Belt • Certified Lean Sensei, Waste reduction
• ISO Auditing, Documentation, SOPs • Quality Control Management
• Technical Training • Technical Troubleshooting
• Quality Improvement Projects (DMAIC) • Manufacturing Supervision
Work Experience:
Agfa Graphics Branchburg, N.J. 1989- 2010
(Formerly Enco, Bayer, Hoechst Celanese)
TQM Senior Engineer 2004- 2010 TQM Engineer and Process Owner of robotic assisted Guillotine. Responsible for machine installation and startup including complete documentation of the process, detailing required competencies and training of the operators. Coordinated process improvements and responsible for identifying root causes of downtime and facilitating repairs to improve uptime.
Tracked customer complaints for converting and packaging issues and through use of Pareto analysis and DMAIC process, led teams to reduce the incident rates. Coordinated projects, approved local sourcing and implemented company world wide standards for internal transport, packaging, and shipping final product.
Product Applications Manager 1995- 2004 for the Color Proofing business and liaison for overall product quality and customer support with European headquarters. Assistant ISO Management Rep coordinating activities with Registrar (Lloyds). Managed transition to the 2000 ISO standard. Received “Excellence Award” for Continuous Improvement Process (CIP) leadership for the site and facilitated team process improvement and cost savings projects. Created new training curriculum on “Process variation for operators”. Applications representative on Business Team to manage business objectives and initiatives.
Technical Training Manager 1991- 1995 Managed the Technical Training program, for field Tech Reps in proofing and plate products. Reduced complaints and time spent in field for service reps. Created new curriculum for troubleshooting, SPC and Process Control, and Sales Training. Setup and managed new Telephone support group responsible for troubleshooting directly with customers. Managed demo studio and dealer training.
Product Applications Supervisor 1989- 1991 Supervised the color applications group (7 scientists and technicians) in the research division. Managed lab for internal testing and field support of dot gain, color standards, and product latitude. Created troubleshooting guidelines for field reps and customers.
Dolan/ Wohlers, Denville New Jersey 1988- 1989
Quality Control Manager responsible for purchase and approval of color separations and proofs, customer OK's on press, and lithographic troubleshooting. Wrote SOPs and improved workflow.
Additional Employment 1976- 1987
Publishers Phototype Int. (82-88), Rae Publishing (78- 82), Glenwood Press (77-78) Hallmark Litho (76- 77). Learned basics of print production and then with increasing levels of responsibility and supervision rose to Quality Control Manager overseeing release of final film at PPI. Established Q.C. dept, wrote SOP's manual detailing technical responsibilities of steps in manufacturing process. Successfully reduced waste, reduced press makeready time and reduced customer complaints. Set up lab for testing paper and ink characteristics.
Education: New York State University College, Brockport, NY – Political Science
Personal and Professional Activities:
Six Sigma Green Belt 2009 (Stat-a-Matrix)
Lean Six Sigma Sensei 2008 (Villanova Univ.)
President of Condo Association (25 years)
Adult Education Instructor
Represented AGFA on the Industry SNAP Standards Committee.
Presented to AGAT and GATF CIN Conferences on topics of “Teams and Continual Improvement”.
Taught 10 week course for the Association of Graphic Arts titled "Intro to Lithographic Principles"
Taught 6 week course that I developed titled "Quality Control and SPC ".
Trained operators on “Principles of Variability”
Won prestigious Bayer Presidents Trophy for process improvement
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