Records Manager

DETRA BULLOCK

*** ******** ***** 919-***-****

Garner, NC 27529 ***********@*****.***

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SUMMARY

Highly skilled Records Manager with a diversified background in the development and implementation of targeted program initiatives that direct compliance and best practices in the government and medical records management environment.

EDUCATION

GRADUATE CERTIFICATE – Information Systems Management – KELLER GRADUATE SCHOOL OF MANAGEMENT, Morrisville, NC – December, 2011

Related Coursework: Managerial Applications of Information Technology Database Concepts

Systems Analysis, Planning and Control Project Management

Applied Managerial Statistics

MPA, Public Administration- Healthcare Management Services– KELLER GRADUATE SCHOOL OF MANAGEMENT, Morrisville, NC- June, 2011

MBA, Business Administration – PFEIFFER UNIVERSITY, Misenheimer, NC, 2003

B.S. Business Administration – SOUTH CAROLINA STATE UNIVERSITY – Orangeburg, SC

PROFESSIONAL EXPERIENCE

ADECCO EMPLOYMENT SERVICES (GlaxoSmithKline), Zebulon, NC

INFORMATION AND RECORDS SPECIALIST (TEMPORARY POSITION) 2011 – Present

• Upload pdf files and 650 engineering system manuals from disks to shared areas.

• Rename and import records into content management database by adding keywords and metadata for identification and location purposes for engineering staff.

• Attach records retention schedules to all files imported into content management system.

• Transfer GMP and engineering files from 138 Lotus Notes databases into Documentum

• Reformat word documents for preparation for entry into Documentum.

DEX ONE CORPORATION, Cary, NC

MANAGER, IC RECORDS MANAGEMENT 2006 - 2010

• Designed, developed and implemented records management policies, procedures and records retention schedules for retrieving, storing, filing and preserving official business records according to federal, state and local laws.

• Developed and implemented strategy and programs for staff training and development.

• Provided operational support and training to facilitate the ongoing departmental needs for business continuity planning in relations to document and records management.

• Assists all departments with the application of established retention schedules; formulated records management policies and standard operating procedures according to federal, state and local document management regulations.

• Created records management training material.

• Integrated and managed document destruction program throughout the company.

• Led project on managing and maintaining supplier master file in Oracle Procure-to-pay system, entering new suppliers and employee reimbursement information into the Oracle Financials System.

• Performed supplier data testing to ensure Oracle process changes for supplier files were validated

• Managed data flow of supplier file information through multiple subsidiaries within the company to properly reflect true supplier and yearly spend.

• Collaborated with IT and the Financial Systems Project Manager to ensure that supplier master database captured all pertinent data needed to consolidate and maintain master file in one location as opposed to eight separate locations.

• Exported customized data reports from Oracle for end users upon request.

• Created supplier requisitions for the creation of purchase orders in Oracle on a monthly basis.

• Imported and updated data from hard copy contracts into Prodagio contract management system.

Accomplishments:

• Reduced 40,000 suppliers and information in the supplier master file maintained in Oracle through file cleanup down to 11,000 suppliers.

• Established a best in class records management program to ensure that staff remained compliant in their record keeping practices established in the records management policies and procedures.

• Consolidated six offsite records and data storage centers into two storage center, creating a reduction in cost for storage of records from $536k to approximately $237k within a year.

ASRC AEROSPACE CORPORATION / MANAGEMENT SERVICE - Greenbelt, MD 2000 - 2006

RECORDS INFORMATION MANAGER V (2002 – 2006)

RECORDS MANAGEMENT ANALYST IV (2000 – 2002)

• Managed and maintained a records management program for US EPA; contract support staff members; operations and administration on an annual budget between $175,000 and $250,000 per contract year.

• Conducted records management inventory of all staff record holdings to include logbooks, research investigations, protocols, equipment calibrations, SOP’s, QA&QC manuals, studies files and other official documents to ensure that the records management program and procedures were in compliance with mandated directives.

• Conducted training sessions for 1200 research laboratory scientist, administrative and post-doc staff members on the proper procedures for identifying, maintaining, managing and archiving business records.

• Assisted staff with the preparation, archiving and retrieval of official records daily.

• Performed ongoing analyses to evaluate the efficiency, quality and productivity of the records management program.

• Trained, supervised and evaluated contract staff.

• Successfully refined and implemented new records management processes and procedures for maintaining, managing and archiving records.

• Played key role in the design and development of a Documentum database to store all laboratory records inventory data for active and inactive records, making it easily accessible for retrieving records storage information.

• Directed staff on the proper methods for preserving and archiving laboratory manuscripts, historical documents, and publications according federal records management rules and regulations.

• Performed formal and informal presentations and training sessions on an as needed basis with EPA staff, informing and educating them with the records management procedures and standards for managing and maintaining records.

Accomplishments:

• Completed records inventory project for 1200 staff members two months earlier than the projected time frame of one year scheduled for the project.

• Created a records contents two page quick reference guide document to assist staff members with easily identifying and maintaining records contents identified during the records inventory project.

COMPUTER SKILLS

Windows 7 - Microsoft Office 2010 (Microsoft Word - Excel - Access – PowerPoint- Project-Outlook-Visio) - Lotus Notes - Documentum GCMS – Oracle Financials – Oracle Procure-to-Pay – Adobe Acrobat- Professional- Prodagio Contract Management System – Adobe Illustrator CS - Misys Tiger - SMS

PROFESSIONAL

Professional Association:

Delta Sigma Theta Sorority Inc., - Parliamentarian, Policies and Procedures Committee- Chair

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