Customer Service Sales Representative

Contact Phone Number:

407-***-**** *** Enclair Street

Orlando, FL 32828

Guillermo J. Gonzalez McGuire

Objective To obtain a position in the Restaurant/Bar/Food Service Management field that allows me the opportunity to utilize my acquired skills and experience which will provide me the opportunity for advancement in my career field. I am looking to further my responsibilities with a commitment to work hard, attend all required training made available to me, exercise discipline and integrity in all facets of my job, and engage all principles of excellent customer service. I am willing to provide my job services if needed in a trial basis to demonstrate my commitment to excel at my duties as an employee of your organization. I consider myself a hard working individual with the necessary initiative and dedication required to not only complete the duties assigned to my position, but go beyond to attain exemplary customer and employer satisfaction.

Experience 2009-Present Lowes Hotels Orlando, FL

Bartender

Responsibilities include: Customer satisfaction; service and pool bar; bar and beverage inventory; cash flow handling; opening and closing duties in a variety of bar setting throughout hotel.

2007-2008 Armark Orlando, FL

Supervisor

Responsibilities included: Customer satisfaction; Catering, bar and beverage inventory; food inventory; Cash flow handling; event coordination.

2007-2008 Florida Brewery Company Auburndale, FL

Sales Representative

Responsibilities included: Strategic planning of target clients within the Hispanic community market; On-site product demonstrations and sales to grocery market business owners; Coordination and follow up of sale orders; Participation in promotional events for malt beverage products; Maintain client relations and repeated business.

2006 Continental Investments Sanford, FL

Property Manager Assistant

Responsibilities included: Delivery of legal documents; Property maintenance and oversight; Assisting with file management.

2003-2004 Hand in Hand Atlanta, Georgia

Bartender

Responsibilities included: Cash flow handling; Liquor inventory; service bar; employee scheduling and performance; Place orders to maintain bar stock and supplies.

2000-2003 Napa Valley Grill Providence, Rhode Island

Bartender

Responsibilities included: Responsible for organizing, conducting and hosting Wine Tasting Events; Liquor and Wine inventory; Attending the service bar; cash flow handling.

1998-2000 Chili’s Bar & Grille Guaynabo, Puerto Rico

Bartender

Responsibilities included: Organizing, conducting and hosting happy hour events which included booking of entertainment and serving large crowds in excess of 300 attendees; Liquor inventory; Attending the service bar; cash flow handling.

Education 2000-2002 Johnson and Wales University

Associate Degree in Culinary and Food Service Management

Interests Mixology, Fine Dining Etiquette, Wine Etiquette, Event Coordination, Social Events and People Oriented Activities.

Goals Create a team oriented working environment; Apply knowledge and integrity to the position requirements; Continually increase and improve my job skills through training and continuous learning; Address all job duties with great professionalism and dedication; Ensure customer and employer satisfaction; Address all duties with urgency and promptness; Initiative and pro-activeness in all duties and responsibilities.

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