Active Directory Engineer

Over *+ Years experience in System Administration/Implementation of Networks and Application Packaging on Windows 2000, Windows NT 3.51/4.0, Windows XP and Windows 7.

Good experience in packaging applications using WISE Package Studio 8.0, InstallShield 2010, 2011, AdminStudio 10.0, 9.5, App-V, SMS installer and Citrix.

Expertise in Windows Installer Technology along with all versions of Windows Operating Systems.

Have good knowledge about Novell ZENworks 11.1, ZCC, ZCM, SMS, Marimba, SCCM 2007, PXE and Altiris for Desktops.

Have good knowledge on Active Directory, Group Policy.

Worked on various Application packages for Windows 9xs, Windows NT 4.0, Windows 2000, Windows XP and Windows7.

Expertise in Application Virtualization / Sequencing using Microsoft App-V v4.6 for XP & Windows 7 on 32bit and 64bit.

Used ACT and MAP tools to Test the Software and Hardware Inventory as per the standards.

Used Microsoft Deployment Toolkit (MDT), USMT. For image preparation used ImageX, Sysprep, Windows PE and WAIK.

Used Soft Grid extensively to manage and deploy the Windows Installer Packages.

Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules for use with MSI’s.

Experience in using Windows Installer SDK development tool Orca to work with MSI’s and debugging for package review/cleanup

Experience in using WiX for building Windows installation packages from XML source code.

Very Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM objects, Devices, Security, Windows 2000 Active directory services and other facets of Windows OS .

Good understanding of Conflict resolution methods like Application Isolation, using Merge Modules and using Conflict Manager.

Good experience creating, testing, deploying and managing MSI installations.

Excellent troubleshooting skills.

Extensively used Filemon, Regmon, Procmon and InCntrl for troubleshooting.

Strong experience in Scripting. Extensively used VBScripts, JScripts, WinBatch and Wise Scripts when necessary.

SKILLS

Packaging Tools Wise Package Studio 8.0/7.0/6.0/5.6/4.6, AdminStudio 10/9.5/9.0/8.5/8.0/5.5, SMS Installer,App-V, Installshield V12, Installshield 2011,2010,2008, Citrix 4.0, VM Ware, File Mon, RegMon, ProcMon,ACT, MAP, MDT,USMT.

Front-End GUI Visual Basic 6.0, Power Builder 7.0, Crystal Reports, MS Reporting

Languages / Technology C, C++, JAVA, Swing, SQL, PL/SQL, ASP, XML, EJB, VB, MS Visio, VB.Net, ASP.Net., VBScript, JavaScript, COM Objects, WMI, WiX, Win32, C, C++ & HTML, PXE

Databases SQL Server 2005/2000/7.0, MS Access 2000, ODBC, Oracle 9i

Database Tools Enterprise Manager, Query Analyzer, SQL Profiler

Management & Deployment Tools Altiris, SMS, SCCM 2007, Marimba, Active directory, Group policy, Novell ZEN works11.1, ZCC, ZCM, ZPM, Orca, MDT 2010, App-V.

Imaging tools SCCM 2007, VMware 6.0, Symantec ghost 7.0, MS Virtual PC, ImageX, WAIK, Sysprep

Operating Systems Windows NT, XP, Vista, 7 Windows 2000, 2003, 2008 R2 server

Professional Experience:

NARA, College Park, MD Jan’ 12 – Till date

Senior Systems Administrator

The National Archives and Records Administration (NARA) is the nation's record keeper. Of all documents and materials created in the course of business conducted by the United States Federal Government. Worked on migrating Windows XP to Windows 7 using Novell ZENworks including personality migration, testing, deploying bundles and documenting all the procedure.

Responsibilities:

• Worked on Windows Migration from Windows XP to Windows 7.

• Various applications to build MSI packages according to the package requirement using AdminStudio 10.0.

• Created packages for version upgrades in the present project depending on the requirements.

• Successfully developed and customized the installations as per the standards and requirements.

• Worked on Various applications to build MSI packages, Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using AdminStudio10.0 and InstallShield 2011.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts.

• Customized the Adobe and Office Applications using the custom tools provided by the vendors.

• Gave permissions to Folders and Registries. Customized the environmental variables depending on the installation dependencies.

• Configured the vSphere Client 5.0, VMware ESXi 5.0 and worked on Virtual Desktop Infrastructure (VDI) VM ware for packaging and testing in different Images.

• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly.

• Worked on Novell ZENWorks Control Center (ZCC), ZENworks Configuration Manager (ZCM) and ZENworks Personality Migration.

• Uploaded the bundles to ZCM, Customized depending on the requirements then Published and Deployed to the machines.

• Used Group Wise for emails and Novell iPrint for printing and ZENworks Desktop Management Agent for remote access and deploying bundles.

• Using ZCM deploying the bundles and remotely diagnosing the problems they are facing.

• In ZCM worked on Devices, User Management, Policies settings, Patch Management and Reports generation.

• Deploying the Images depending on the BIOS and hardware requirements.

• Used Group Policy to define policy settings that are applied to either machines or users.

• Domain and Local accounts, Cross domain authentications are managed by Active Directory.

• Packaged applications were published in SCCM, managed by Group Policy and deployed by SCCM.

• Successfully developed and customized the installations as per the standards and requirements.

• Did internal Testing of the packaged applications for standards and functionality before actually submitting to the UAT.

• Worked with the Remedy tickets of end users to troubleshot problems with the packaged applications and migration problems they are facing.

• Involved in meetings, documenting the standards and procedures for packaging and testing the packages.

Environment:

InstallShiled 2011, AdminStudio 10.0, VM ware ESXi 5.0, Windows XP, 7, Windows Server 2003, 2008 R2, Citrix Server, SCCM, VB script, Filemon, Regmon, Procmon, Novell ZENworks 11.1, ZCM.

Marriott, Gaithersburg, MD Apr’ 11 – Dec’ 11

Systems Engineer / Technical Analyst

Marriott International, Inc. is a worldwide operator and franchisor of a broad portfolio of hotels and related lodging facilities. In part of Software packaging project to develop, customize the installations, windows XP rolls out for desktops, laptops and mobile users and support their large user base. Involved in packaging,testing and documenting.

Responsibilities:

• Worked on Various applications to build MSI packages according to the package requirement using Wise Package Studio7 SP3.

• Created packages for version upgrades in the present project depending on the requirements.

• Successfully developed and customized the installations as per the standards and requirements.

• Worked on Various applications to build MSI packages, Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Wise.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts and Wise Scripts.

• Gave permissions to Folders and Registries. Customized the environmental variables depending on the installation dependencies.

• Worked on creating the ISO images and gatekeeper Installations.

• Used VM ware for packaging and testing in different Images.

• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly.

• Employed Microsoft SCCM features to install and to remotely administer packaged Windows Installer applications.

• Used Group Policy to define policy settings that are applied to either machines or users.

• Domain and Local accounts, Cross domain authentications are managed by Active Directory.

• Used Microsoft Management Console (MMC) to administer and to publish information in the directory for Active Directory Users and Computers.

• Packaged applications were published in SCCM, managed by Group Policy and deployed by SCCM.

• Successfully developed and customized the installations as per the standards and requirements.

• Given permissions to Folders and Registries using Discretionary Access Control List (DACL), which grants (or denies) access permissions to users and groups.

• Also granted permissions using System Access Control List (SACL), which specifies the security events to be recorded in the Security log.

• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the UAT.

• Worked with the tickets of end users to troubleshot problems with the packaged applications

• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.

Environment:

Wise Package Studio 7.0, Windows XP, 7 2000 Terminal Server Edition, SCCM, VM ware, Altiris, VB script,

Jscript, Wise Script, Filemon, Regmon.

PBGC, Washington, DC May’ 10 – Apr’ 11

Senior Systems Administrator / Application Packager

PBGC (Pension Benefit Guaranty Corporation) is a US Government Agency. The Pension Benefit Guaranty Corporation (PBGC) protects the retirement incomes of more than 44 million American workers in more than 27,500 private-sector defined benefit pension plans. Part of the packaging project supporting the Windows XP rolls out for desktop and laptop users. Successfully developed and customized the installations as per the standards and requirements.

Responsibilities:

• Worked on Various applications to build MSI packages according to the package requirement using Wise Package Studio8.

• Created packages for 5 version upgrades in the present project depending on the requirements.

• Worked on Windows Up gradation project from Windows XP to Windows7

• Used the Microsoft Assessment and Planning (MAP) Toolkit and Microsoft Application Compatibility Toolkit (ACT)

• Imaging tools used in Windows 7 Windows Automated Installation Kit (WAIK) tools are ImageX, Sysprep and Windows PE

• Successfully developed and customized the installations as per the standards and requirements.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts and Wise Scripts.

• Worked on Thumb Drive installation on user laptops and testing the applications using the Thumb Drive.

• Gave permissions to Folders and Registries. Customized the environmental variables depending on the installation dependencies.

• Integrated GhostScript v8.71 with a PowerBuilder application by executing a custom VB script in Wise.

• Executed a custom VB script in Wise to install GhostScript printer which supports generating pdf reports in a PowerBuilder application.

• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly.

• Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect to a database.

• Employed Microsoft SCCM features to install and to remotely administer packaged Windows Installer applications.

• Used Group Policy to define policy settings that are applied to either machines or users.

• Domain and Local accounts, Cross domain authentications are managed by Active Directory.

• Used Microsoft Management Console (MMC) to administer and to publish information in the directory for Active Directory Users and Computers.

• Packaged applications were published in SCCM, managed by Group Policy and deployed by SCCM.

• Used the Microsoft Deployment Toolkit (MDT) 2010 for Lite Touch Installation (LTI) and Zero Touch Installation (ZTI)

• Used Appv for Sequencing and Streaming when ever need. Used Shims for compatibility.

• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team.

• Using QC wrote the test scenarios, test plans, test cases and executed the test cases in different environments.

• Documented the standards and procedures employed for packaging and testing the packages.

Environment:

Wise Package Studio 8.0, Windows XP, 2000 Terminal Server Edition, SCCM, MAP, ACT, WAIK, MDT, Ghost,

Altiris, VB script, Jscript, Wise Script, Filemon, and Regmon.

Health Net Inc., Rancho Cordova, CA Jul’ 09 – Apr’ 10

InstallShield Engineer

Health Net, Inc. is one of the largest Health Insurance Companies in the US with more than 40,000 users all over the US. Part of the packaging project supporting the Remediation work for converted applications from Zen works for desktop and laptop users. Successfully developed and customized the installations as per the standards and requirements.

Responsibilities:

• Worked on Various applications to build MSI packages, Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Install Shield AdminStudio 8.5.

• Worked on converting the applications which were packaged using old SMS or Zen works into Windows installer packages.

• Worked on Novell Console one.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts and Wise Scripts.

• Given permissions to Folders and Registries using Discretionary Access Control List (DACL), which grants (or denies) access permissions to users and groups.

• Also granted permissions using System Access Control List (SACL), which specifies the security events to be recorded in the Security log.

• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly.

• Worked with Windows registries and file system, worked with ODBC Data Sources registries to connect to a database.

• Employed Microsoft SCCM features to install and to remotely administer packaged Windows Installer applications.

• Used Group Policy to define policy settings that are applied to either machines or users.

• Domain and Local accounts, Cross domain authentications are managed by Active Directory.

• Used Microsoft Management Console (MMC) to administer and to publish information in the directory for Active Directory Users and Computers.

• Packaged applications are published in SCCM, Managed by Group Policy and Deployed by SCCM.

• Worked on the migration project from SMS to App-V as a part of Health Net’s outsourcing to Argentina.

• Managed and Deployed wrapped up applications using Application Virtualization to improve their Change Management Process and support across their customer’s Environment.

• Published and Distributed packages using advanced version of SoftGrid (APP-V) for both Windows 2003 and Windows 2008 servers.

• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team.

• Involved in documenting the standards and procedures employed for packaging and testing the packages.

Environment:

InstallShield AdminStudio 8.5, SoftGrid 4.2, APP-V, Windows 2003 & 2008 Servers, Windows XP, VMware Workstation 5.5, SMS Installer 2.0, Orca, Test Director, InCntrl, Filemon, Regmon, Group Policy, SCCM, Zen works, ODBC, VB Script, Wise Script, Active Directory and Group Policy.

S3C Inc, Sunnyvale, CA Mar ’ 08 – Jun’ 09

InstallShield Engineer

S3C Inc. is a Silicon Valley startup designing and manufacturing wired and wireless sensors company for automotive and industrial applications. Part of the packaging project supporting the Windows XP rolls out for desktop and laptop users. Successfully developed and customized the installations as per the standards and requirements.

Responsibilities:

• Created Windows Installer packages (.MSI) using Install Shield Professional 12.0 and Admin Studio 8.5.

• Created Custom Actions that add additional functionality to an MSI using VB Scripts.

• Worked on converting the applications which were packaged using old SMS or Zenworks into Windows installer packages.

• Worked on converting the applications which were packaged using EDM or Radia software’s.

• Working with the Ghost Imaging software for creating the images.

• Worked on Creating/Testing new Application Packages in MSI format.

• Worked on WiX for developing packages from XML.

• Worked on Altiris for creating, editing and management of virtual software packages.

• Created transforms (.MST) with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.

• Used HP Open View Service Center for Packaging Moves and Requests

• Used Flex Net for Supply chain visibility across distributed operations, achieving synchronization between production and supply chain processes.

• Experienced in using the Utilities like Filemon and Regmon to resolve the issues with MSI packages.

• Used CIFS/SMB to enables the core functionality of Windows Networking; file and printer sharing and domain

• Used DHCP protocol for automating the configuration of computers that use TCP/IP.

• Used all the available tools in InstallShield AdminStudio effectively in developing the Windows Installer Packages

• Worked with Package QA and QC procedures.

• Domain and Local accounts, Cross domain authentications are managed by Active Directory.

• Packaged applications are managed by Group Policy and Deployed by SMS Tool

• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.

• Worked closely with the administrators in setting up and preparing the machines for packaging.

Environment:

InstallShield Professional 12.0, Adminstudio 8.5, Windows XP, Windows 2000, Novell Zenworks, SMS, SCCM 2007, Altiris, Ghost, VBScript, WiX, Filemon, Regmon, PXE, Orca, CIFS/SMB, DHCP, HP OVCM, VPN technology, TCP/IP, DHCP, Active Directory, Group Policy, FlexNet.

Microsystems Inc, Dallas, TX Apr’ 07 – Feb’ 08

Application Packager

Software packaging project to develop, customize the installations and support their large user base. Involved in requirement gathering, documentation, packaging and testing.

Responsibilities:

• Created Windows Installer packages (.MSI) using Wise Package Studio 6.0

• Created Custom Actions that add additional functionality to an MSI using VB Scripts.

• Worked on converting the applications which were packaged using old SMS or Zenworks into Windows installer packages.

• Worked on converting the applications which were packaged using EDM or Radia software’s.

• Published the Repackaged MSI using Radia HP.

• Working with the Ghost Imaging software for creating the images.

• Worked on Creating/Testing new Application Packages in MSI format.

• Created transforms (.MST) with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.

• Experienced in using the Utilities like Filemon and Regmon to resolve the issues with MSI packages.

• Used all the available tools in InstallShield AdminStudio effectively in developing the Windows Installer Packages

• Worked with Package QA and QC procedures.

• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.

• Worked closely with the administrators in setting up and preparing the machines for packaging.

Environment:

Wise Package Studio 6.0, Windows NT 4.0, XP, 2000 Terminal Server Edition, Radia HP, Ghost, VBScript, Wise Script, Altiris, Jscript , Filemon, Regmon.

Web Cell Soft, Bangalore, India Jan’ 06 – Dec’ 06

System Administrator

Responsibilities:

• Installation and configuration of Windows NT Servers and NT clients like Windows NT Workstation and Windows 95. All Windows NT Servers were setup in a Single Domain environment across Local Area Networks, which included one Primary Domain Controller (PDC), three Backup Domain Controllers (BDC) and others were installed as Application Servers.

• Established the connectivity between various clients and NT Servers using protocols like NetBEUI, IPX/SPX and TCP/IP.

• Created Network security, which included creating User Account, User Profiles, and Group Accounts, Account policy, Logon hours and Workstation restrictions for all users of the domain.

• Created Network resources, which included assigning NTFS permissions and shared level permissions to all the users for specific network resources based on the user's needs.

• Setup of Network Printers, which involved installation & configuration of printers and enable for printing across the network. Performed the installation of HP DeskJet Series and HP Laser printers.

• Managed printer resources in terms of assigning permissions, setting printing pool and scheduling the print jobs.

• Monitored Network Resources, by setting up the Audit Policy for all domain controllers for different users in the domain.

• As a fault tolerance method I had setup software RAID on all his domain controllers, which is Disk Mirroring and Disk Striping with Parity. Created a fault tolerance boot diskette and an emergency repair disk as part of other fault tolerance procedures.

• Backup of registry and application data and restore data in case of data corruption.

• Administration of MS Mail Server, which included installation & configuration of MS Mail Server and Clients, establishing communication between Clients and Servers, scheduling the server dialup using the MS Mail MTA to other MS Mail Servers.

• Installation and Configuration of the SMS for Software Packaging and Distribution / Application Transfer over WAN / Inventory Management / Software Metering.

• My duty also was to provide Technical Input to all my team members in various aspects of maintaining and trouble shooting Microsoft based networks.

• Prior to Windows NT release, he had to setup Workgroup based Networks, for sharing files across the network, using Windows for Workgroup. For internal mailing I had set up a Work Group PostOffice.

Environment: Windows XP/2000/NT 4.0, MS Mail Server.

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