IT Support / Web Developer

Ivan Burgos

** ****** ***. ******** *****, CA. **610 – 949-***-**** – ************@*****.***

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EDUCATION

DeVry University

Bachelor of Science Computer Information Systems Graduated June 2011

Dean’s List ( 3.5 GPA )

ITT Technical Institute

Associate of Science Computer Network Systems Graduated June 2007

Dean’s List ( 3.5 GPA )

CERTIFICATIONS

XHTML – W3 Schools

CSS – W3 Schools

JavaScript – W3 Schools

SKILLS

Web Development

• XHTML

• CSS

• JavaScript

• Dreamweaver CS5

• Photoshop CS5

• Wordpress

• Div based layouts

• PSD to XHTML conversions Desktop/Tech Support

• Windows 7

• Windows XP

• Windows mobile

• Windows server

• Backing up data

• Virus Protection

• Imaging

• Upgrades and Migrations

• Installations Quality Assurance

• Black box testing

• White box testing

• Tested smart phones

• Tested laptops

• Tested software applications

• Performed regression testing

EMPLOYMENT HISTORY

Celeritech IT IT and Web Design Services Feb. 2011 – July 2012

• Provide desktop and network support to clients onsite and remotely

• Design and construct websites through Dreamweaver, Wordpress, and back end coding

IDG Design Student Intern – Web Design Nov. 2010 – Feb. 2011

Worked on various web design projects that included the use of XHTML, CSS, and Photoshop

Smith Micro Software Student Intern – QA Oct. 2009 – Oct. 2010

• Tested features for a wireless suite among different types of hardware (Laptops and Phones)

Freelance Web Design Web Designer Oct. 2007 – Present

• Construct websites using the Dreamweaver and Photoshop suites

Advantage Sales and Marketing Technical Support Feb. 2007 – Oct. 2007

• Troubleshot pocket PC units through the phone, e-mail, and in person

• Managerial duties included escalated calls and the shipping and receiving of units

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