Customer Service Manager
Resume:
Marion L Govan
Goose Creek, S.C. us 29445
**.*******@*****.***
WORK EXPERIENCE
Iqor, N.Charleston, S.C U.S
Collection Service Rep
Handled incoming / outgoing calls for Directv.Team Manager in Training, Assisted customers
with resolving issues with their accounts.Prepared Stats for coworkers
through Spreadsheet/Data. Discuss Stategies to improve as well as applaud coworkers that
were meeting quotas. Assisted in the process of training future employees.
Accusweep Landscaping, Summerville, S.C. US
Groundskeeper
04/2006 - 03/2009
Managed a group of 5 employees on different settings such as landscaping, ground treatment ,
pressure washing , etc.
Familiar with all aspects of customer service for our clients.Making sure we go above and
beyond for our clients
Charleston Naval Weapon Station, Goose Creek, S.C. US
Maintenance Tech
09/2003 - 04/2006
Coordinated the upkeep of the buildings. Perfomed many tasks as such buffing and striping
floors. Maintaining the cleaniness of office space,restrooms,as well as many other corridors.
EDUCATION
Harleyville Ridgeville High School Harleyville, SC US
South Carolina Diploma
1993 - 1997
Trident Tech College Charleston, S.C.
B.A. in Business Admin
Present - Present
In Process of Enrollment of upcoming Semester
SKILLS
Proficient in Microsoft Office,Excel,Spreadsheet as well as Data Entry.
10+ years in Excellent Customer Service.
Volunteering time to help out elderly as well as less fortunate.
Productive Team Player
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