Danielle Johnson
EDUCATION
University of Phoenix
Associates of Arts in Psychology Major: Psychology
EXPERIENCE
Robert Half International/Office Team, McLean, VA Sept 2010- Present
Administrative Assistant/ Receptionist
Protiviti
o Demonstrated general computing skills including; Excel, Microsoft Word, PowerPoint, etc.
o Organization projects and events
o General office procedure including, answering phones, referring documents to the appropriate people
o Created properly formatted documents, spreadsheets, and standard email formatting
o Responsible for certain database information
o Managed time and expense reports
o Secured confidential documents
o Directed clients to appropriate directors
Georgetown Visitation
o Demonstrated general computing skills including; Excel, Microsoft Word, PowerPoint, etc.
o Organized real estate documents
o Managed spreadsheets and mailing lists
Putt-2-Go, Brea, CA August 2006 – July 2010
Administrative Assistant/Receptionist
o Managed marketing and merchandising programs to achieve marketing initiatives.
o Managed weekly, monthly budgets to ensure that the store stayed and maintained their budget.
o Maximized inventory, cash control and loss prevention techniques.
o Assisted in human resources.
o Coordinated paper work for Human Resource Issues i.e. Recruitment, Promotions, Reassignments, Retirements, Proficiency Reports, and Performance Appraisals.
o Specialized in good customer service techniques necessary to accomplish loss prevention.
o Maintained data base and assisted in IT work
o Processed paperwork, customer service issues, and other managerial duties.
o Responsible for a variety of administrative tasks
Forever 21, Riverside, CA August 2009 – August 2010
Sales Associate/HR Support
o Ensured Invoices were correct
o Maintain the database and add new contacts to database
o Identified areas where improvement of solutions added to the organization’s mission.
o Specialized in good customer service techniques necessary to accomplish loss prevention.
o Processed paperwork, customer service issues, and other managerial duties.
o Good Communicated skills
o Analyze, and make recommendations to upper manager concerning needs or requests for changes in operating fund authorizations while ensuring consistency in the changes
o Managed marketing and merchandising programs to achieve marketing initiatives.
o Maximized inventory, cash control and loss prevention techniques.
o Provided policy and procedure and on-the-job training curricula development, consultation and training.
SKILLS
• Working proficiency with Microsoft Office suite, including MS Word, Excel, Access, Visio, Project and PowerPoint
ACTIVITIES
• Community service: March of Dimes, Walk for Heart Disease, Walk for Breast Cancer
REFERENCES
References will be provided upon request.