BRIJ BANSAL
Chandigarh, (U.T.)-160019
Mobile: 941-***-****
An enthusiastic assistant manager with 3+ years experience in the field of management. Looking to build my technical skills in a growing company in order to reach company goals. Have the ability to work unsupervised, taking the initiative to develop innovative and creative solutions.
SUMMARY
• 8 + years experience in medical diagnostic equipment field like as Asstt. Service Manager, Sr. Service engineer and Service & Sales engineer.
• A Disciplined, Highly motivated individual with strong Problem-solving skills, and, who works well in fast paced, team environment, with excellent communication and interpersonal skills.
• A Self-Starter, Hard-working Individual who has an ability to quickly learn emerging Technologies.
PROFESSIONAL EXPERIENCE Total 10+ years
1. M/s Recorders & Medicare Systems Pvt. Ltd. Asstt. Service Manager
Chandigarh. Nov. 2008 to till date
Responsibilities:
• Handle the team of a service engineers on national level.
• Responsible for Installation, demonstration, Servicing and Troubleshooting of Radiology products of the company (like as X- ray, C-Arm etc.)
• Achieving business targets related to spares & annual maintenance contract.
• Satisfaction and retention of customers through effective management of technical support and quality of service.
• Ensure all service goals for the region such as response and call time, Customer satisfaction levels, service revenue etc.
• Provide Training to customers and service representatives on products & Services.
• Review of team performance on monthly basis.
2. M/s Allengers Medical Systems Ltd. Chandigarh Sr. Service engineer
Chandigarh April, 2006 to Oct. 2008
Responsibilities:
• Responsible for Installation, demonstration, Servicing and Troubleshooting of all products of the company (like as X- Ray & C- arm (LF & HF), mammography, and Catha lab products etc.)
• Achieving business targets and collected the spares charges & annual maintenance contract.
• All service goals for the region such as response and call time, Customer satisfaction levels, service revenue etc.
3. M/s Recorders & Medicare Systems (P) Ltd. Sales & service engineer
Chandigarh Feb., 2003 to March, 2006
Responsibilities:
• Responsible for Installation, demonstration, Servicing and Troubleshooting of all products (like as EEG, EMG, ECG, TMT, and Patient Monitors products etc.) of the company on all India level.
• Achieving targets of collected the spares charges & annual maintenance contract.
• Responsible for the sales in northern region (Punjab, Himachal & Haryana etc.)
4. M/s Techno Commercial Linkers Pvt. Ltd., Sales & Application engineer
Chandigarh. January, 2001 to January, 2003
Responsibilities:
• Responsible for the sales of high quality industrial tool kits & adhesives which is used in Auto industries, Power plants, cement factories & sugar mills.
• Demonstrates the applications of the tool kits & adhesives at the customer sites.
• Achieving business targets of sales.
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PROFESSIONAL QUALIFICATION
• Doing B.Tech in Electrical Engineering from Rajasthan Technical University. Appearing final semester in June, 2012.
• Advanced short term coarse in “Application & Programming of PLC’s & AC Drive” from C-DAC, Mohali, Punjab.
• Diploma in Electrical Engineering from Government Polytechnic College, Sundernagar, Distt. Mandi, (H.P.) under State Board of Technical Education, Dharamsala – (1997-2000) – 62.8 %
COMPUTER SKILLS
• Fundamentals of Computer application.
• Window Operating System, Internet.
STRENGTH & HOBBIES
• Self motivated, hard working & Extrovert.
• Dynamic with an attitude to learn and can adapt easily to different environments and situations.
• Ability to work under pressure can be a good team member.
• Good interpersonal skills and possessing the ability to work as a part of a result oriented focused team.
• Playing Badminton and Cricket, Traveling and Tracking, Listening to Music.
PERSONAL DETAILS
DOB: April 08, 1979
Marital Status: Married
Languages known: English, Hindi
E-Mail: **************@*****.***, **************@*****.***
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. If you give me the opportunity to work along with your esteemed organization then I will definitely give you the active results.
BRIJ BANSAL